Petco Gibsonia, Pennsylvania

Wonderful grooming staff. Very professional and reasonably priced.

My experience at Petco was exquisite. The workers there are fantastic and they help out with all my pet needs. I recently purchased Honest Kitchen for my kitten and he loved it. I will absolutely be back and purchase more for him. (P.S. the experience was intriguing for me and the employees are amazing!)

Had a pleasant experience at this store. Staff was friendly and knowledgeable and assisted me throughout my entire purchasing experience. The only minor inconvenience I experienced was the lack of two separate products being in stock that I was looking for, otherwise it would have been a true 5 star experience!

Closing at 6:00 is ridiculous. Drove 40 minutes to get there, because it was the closest place that had what I needed in stock, only to find out they closed 15 minutes before I got there. Had to drive another 25 minutes to the next closest store. One of only two stories in my area that close at 6. So dumb....

Talked to trainer/manager. Very helpful.

Has all your Pet care needs! Great associates! Clean.

So so. Waited a long time for service and when it came the person was in a bad mood.

Very helpful and friendly, need to have more parrot products.

Helpful with you and your pets needs if they don't have it they will find someone who does great place

I've come a few times in the last month around 4pm and the store was closed. Online and on a paper on the door the closing time is 6pm, if y'all close that early you need to change your hours. I've tried getting ahold of someone as well to see what the correct hours are but have never made it off of hold.

Healthy pets and good experience

Great service! Even though I entered the store close to closing time, both store associates were extremely helpful. She walked with me directly to the pet food I desired. The check out was efficient and quick. He even re-registered me for Pals rewards.

Great store for the pets!

It's petco man. I personally like T.S.

I had a grooming appointment for my dog booked for over a month, but the morning of the appt, my 2 year old son woke up sick so we were running a little behind. I received a text that if we were more than 15 minutes late, they would cancel the appointment. I replied that we would be 18 minutes late because my son was sick, but they didn't respond. We got there 17 minutes late, and as I was getting out of my car, I saw the groomer quickly run out of the door, get in her car, and drive away. I then we received a text that my dog's appointment was cancelled. They seem to have zero regard for their customers, so I would caution people to find somewhere else instead. There's a reason most groomers besides Petco are booked out so far.

Not well-stocked, aisles are always messy, and staff is rude and unhelpful. I’ve been to this location three times recently because it’s close to home, but at this point I’ll drive further out to another pet store to ensure that I can pick up what I need and won’t have to deal with lazy employees.

Petco stores are always top notch. Clean, well-stocked, and professional and friendly employees. I always find what I need or a very suitable replacement... And I also usually end up leaving with a couple things I didn't need. Great shopping experience.

This Petco location had the products that I needed in stock on the shelves. The prices in the store were significantly higher than what they were on Petco’s website, but I appreciate that I was able to buy what I needed. I would recommend opening another checkout line when the line of customers is long.

Great treats for your pets and fun toys to play with. Always helpful staff on hand!

Absolutely amazing everyone was awesome and my dog loved it there! We will be back for sure! Everyone was so helpful and happy!!!!

Decent store. I only go for fish better selection than butler but worse than cranberry

If I could go zero stars, I would. Arrived for my dogs grooming appt this morning to be told that they couldn’t groom Gus today. The Petco employee said they tried to call me. I showed her my phone, with no missed calls and no voicemails from her store. She said, maybe they called the wrong number. I told her the only communication I had, was a confirmation text message that confirmed the appt. Unprofessional and rude. A complete disregard for people’s time.

Terrible customer service. Needed help with fish, waited while the employee was helping another customer, probably 10 minutes (yes, she saw me). She walked the customer to the checkout counter then disappeared in the back. She never acknowledged me, said I’m going on break, asked someone else to help me. She just disappeared.

Found alot of cat foods that I haven't found elsewhere. Received discount for joining. Employee very pleasant and helpful. Store clean and organized.

Friendly sales associates. Very helpful. Prompt service. Very helpful with my purchase order. Online order was promptly fulfilled and accurate.

Had a simple 2 item pickup. Items brought to my car by helpful, friendly employee. No problem.

You had exactly what I needed - a new ID tag and a new toy - plus I found a beautiful new collar and leash for the shelter dog we are adopting on Saturday. Thank you!

I enjoy shopping at this store. It is always well stocked & the people are always courtious.

Friendly knowledgeable staff. Always fully stocked.

Always have what I need