54 reviews
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Yelp (19)
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Jeanne Unangst
2 years ago
I like that the dogs are not kept in crates while waiting, there are gated areas for them to walk around. My girl is big (120.lbs) and gets major anxiety when crated. They also know how to groom Bouviers, that's a plus.
Thomas Saint James
2 years ago
Great experience. People were amazing. Joe was great with my cat Frankie, who is obstinate with me, but must have loved him! Thanks Thomas
ppod6
2 years ago
Dropped off our dog Marley for a spa day and all we can say is WOW, he looks absolutely amazing after getting a bath and a good brush. He looks like a puppy again at 8-1/2 years old and he def. feels like a million bucks after the treatment and care he received. I wish we could give more than 5 stars bc we couldn’t be happier, including Marley.
Patricia Pelleg
3 years ago
They do a great job and my dog loves it there.
Theresa Davis
3 years ago
Staff is very rude and were mean with my dog. I would not recommend this place to anybody! Look for another place. 0 stars
Meez Ladin
3 years ago
Played phone tag with them as well
Samantha Levinson
3 years ago
I would not recommend this place. I have called several times to schedule an appt and the staff is rude and unprofessional. Every time they say uh we’re not accepting new clients. They also said we can have the owner call you but she’s super busy so it’s very unlikely she’ll call you back. It’s a shame because this place is so close to my home. There will come a time when they’ll need business and I wouldn’t take my dog there. I also hear they cut too much hair off poodles faces.
Mike Greenwald
3 years ago
I've taken my dogs here many times and the groomer always does such a wonderful job. I've gotten numerous compliments on how great my dogs look!
Michel Hoessly
3 years ago
Grooming was well done, I have been bringing my 2 dogs there for over 5 years. Reception is a total mess: Made an appointment for one dog, they had my other dog listed (he died 3 months earlier). Unpleasant reception lady did not apologize for confusion (blamed me) said we never groomed this dog (been there for years) fortunately staff reminded her my dog had been there before. Gave my cell they called a different number while I waited for almost 3 hours. Unpleasant vibes made my dog very anxious (not the only one as many dogs were agitated and barking). Texted that they do pick up outside, I had to bring in and pick up inside (confusing). No apologies from lady at reception who clearly has an attitude. Parking always a nightmare (none). The actual groomer was very friendly I believe she felt bad about how the receptionist (?owner) handled it all.
Joanne Hicks
3 years ago
I went in with my née dog & asked when could I make appointment? They said did you have dog here before? No she passed away ! Well aren’t take any new appointments! Well I’m never coming to this place if your tjat ride or speak down to customers ! No one would
T.V
3 years ago
First time visit for my furry baby and the staff was amazing. Amanda, his groomer was the best!!! We are already set up for our next visit!!!!
Nik A
3 years ago
Can’t get a hold of them. Day after day. When I finally can I’ll be happy to update my review.
Roberta Kitchenoff
3 years ago
Love Kim! She bonds with Brody, who can sometimes be nervous, and calms him so that he gets the perfect grooming!
Charlotte Brown
3 years ago
I’ve been taking my dog here for years and they are great with him. My golden retriever is a big baby and for some reason he isn’t scared to go here! I highly recommend them.
Mary Duprey - Dysinger
3 years ago
Very talented, excellent shop, I won’t go anywhere else. 5 out of 5 thanks Sammie!
Puppy Love
3 years ago
My sweet girl always looks beautiful when Andrea grooms her. She takes such special care with her & always puts her needs first. You won’t be disappointed????????????
xidi xu
4 years ago
I dropped off my puppy there and wanted him to get groomed. Before I left the store, I talked to them that I did not have any requirements because I did not want to give any pressure. But my dog went back home, I saw there was a skin cut above his eye area. Nobody mentioned the cut or apologized for such a horrible mistake. It must be really painful when this accident happened to my little boy. Definitely I will not go back again. And I hope everyone should think carefully about this place if you want to take your lovely pets and get services. Just friendly reminder.
TheCarSection TheCarSection
4 years ago
The grooming was ok you can get that done anywhere my problem is they rush me to come pick my dog up then ask for a tip I asked for a receipt the said she will email me one still haven't got one no where to put your dog when they finish grooming them meaning your dog can just run out the door.
Siena Testa
4 years ago
They took the time with my dog (medical conditions) to make sure she was ok and calm during her grooming. She looks great !! Varne did an amazing job with Briela! Will definitely book continually !! Love the salon and all the groomers! Friendly and caring to all dogs! Highly recommend
Mary Anne Degnan
4 years ago
They have a very caring and genuine love for their clients. My 2 dogs are always thrilled to go, which makes me feel good. Grooming is impeccable.
Julie Sterman
4 years ago
Great groomers. They do cats too.
J nagorsky
4 years ago
Robin and all the staff at Ardmore Grooming Station are beyond caring and compassionate. They take excellent care of the dogs while they are in their care. Your dog will be safe and well groomed here. We would not hesitate to recommend this business.
Gina McCaw
4 years ago
I have a Boston Terrier almost 7 yrs old. Our vet referred us to Ardmore Grooming Station for her nail clipping, that they used to do, well it was THE BEST reference ever given to us! Our baby has never been to a groomer before so I was scared of how she'd react. We used to bathe our baby ourselves but decided why not let them give her a spa treat & she got her nails done (best mani-pedi EVER!!) As well as a bath & her teeth brushed. I wasn't sure how she would be around other pets since she's just always around people & they don't cage them here, but they said she was so good. We absolutely loved Andrea & Joe and so did Molly. My worst fears, are no more! I love this place!! God bless you all for helping our pets with their needed groomings! ❤
Emily Mayberry
4 years ago
This place is just the best. This is our second grooming place since we got our goldendoodle and we have never had a bad experience. My boy love love loves hanging out with the other pups at pick up and drop off time. I've not experienced any rude staff, we go about every 4-6 weeks depending on the season and I feel like I've interacted with a variety of the folks working there. We normally see Verion who is the sweetest, kindest person who loves my boy like he's his own. It's very hard to find groomers that don't style our goldendoodle like a poodle but Verion does a fantastic job keeping him cute and comfortable year-round. There have been a couple of times that we couldn't get into see V, I took the soonest available, and I wasn't disappointed. The parking issue sucks, but they are so accommodating, the quality of the staff and the ease of not being crated or at the groomers all day FAR outweighs the inconvenience of me having to circle the block once or twice a year. I almost didn't want to leave this review because I don't want the place to get too busy!
El J
4 years ago
So grateful for this place. I did not know how fussy and slow my lasr groomer was until I came here. Kind, professional, awesome. Thank you!
Bob Markey
5 years ago
Ok, i read a good deal of the reviews online about the ‘rude’ receptionist. My experience......not true. The entire team could not have been nicer to me and more importantly my 75lb yellow lab. They spent 1.5 hrs with him and he LOVED it.....except the nail trim, which he hates anyway. I loved that they don’t keep any of the pups in crates. Free range fun for the clientele! $60 for shedding brush, bath with hypoallergenic shampoo and conditioner, nail trim, brush teeth and ear clean. Gave a tip to the groomer, Joe. He was fantastic.
David Little
5 years ago
The groomers are great! But the lady who takes the appointments and checks you in (the owner) is very abrasive.
Trudi Sippola
5 years ago
My dogs love this place and look gorgeous when done. Service is excellent. Responsive.
Eden Vinyarszky
6 years ago
Amazing! I am extremely particular when it comes to grooming my dog especially since he will be entering the show ring so finding a groomer that knows the breed, provides a positive experience for the dog as well as myself, uses hypoallergenic/environmentally friendly products and doesn't cost a fortune took a little time but we hit the jack-pot with Ardmore Grooming Station! The Ardmore Grooming Station crew fulfilled all of the above and then some. Couldn't be happier with my 5 month old Bernese Mountain dogs grooming and am happy to say we have found his permanent grooming spot!
Matthew Donovan
6 years ago
I expected this to be a positive experience given all of the 5 star reviews that it has received. I was looking for a place, no matter the price, that would do a good job grooming my dog and treat us both with respect. However, this was the worst grooming experience I have had yet. The groomer was nice enough, but definitely not enthusiastic for you to be there. I am unsure of whether my dog was even brushed and he was still wet when I picked him up. The worst part of the experience and why I would not recommend this grooming place is the secretary. She was rude, ignorant, and unprofessional. She seemed aggravated that we were even there and she clearly didn’t appreciate dogs considering the unpleasant behavior she had towards the other dogs being groomed. I have never encountered such bad customer service. I hope she owns the place because her attitude will inevitably lose business.
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