Eastern Pennsylvania Veterinary Medical Center Allentown, Pennsylvania

I just recently had my first experience with this business and I am so grateful I was referred to them. Unfortunately, I had to make the decision to euthanize my precious kitty but the staff, doctors, everyone was so compassionate and …

Highly recommend, was referred by a friend who brought her dog here. My dog had a bad double ear infection; not an emergency but vets locally couldn’t take him for at least a month. I made the decision to drive the hour willingly knowing I …

We took one of our dogs there one New Year’s Day very sick and ultimately he was in organ failure and had to be put down. Every staff member we encountered from that night and onward ( picking up ashes) has been nothing but kind and genuine …

I great place to take your animal.

My cat needed emergency care on a Sunday, the day after New Year's. The hospital and Dr. Burke were very gentle and caring. They offered sound advice and only tested what was necessary to diagnose my cat. Even though she was euthanized, they provided a very compassionate experience to let my sweet old cat go to sleep calmly in my arms. I am really thankful to all the staff for the care we received there.

There was only one car in the parking lot, we waited over two hours and still did not get in to see the vet. We went elsewhere.

Can’t say a thing good about this place. They were very rude to my family and I feel they did not take care of my pet to the best of their ability. They took his vitals and left him in his cage for hours and did not check on him. DO NOT bring your pets here unless you want to deal with rude staff and long wait times. Plenty of nicer places to go

Went here first time I called in advance I was told bring my cat here the staff and doctor was so nice and polite they explained things to me ill deal with this place again the drive was worth it

They didnt play games and didn't misconstrue me. They were very gentle when I had to put my cat down this afternoon, very sweet and understanding staff. They treated me with the utmost respect in this stressful time and I appreciate it. Thank you especially to Dr Mengle, who walked me through everything and let me say goodbye to my cat in privacy. I'd recommend them

This place is great!! They were very nice, quick service, and the cost is better than their competitor. They also didn’t push for services that were not needed.

Never again!! Took my cat in who was losing weight and not eating. Was diagnosed with dental disease, given 7 day supply of antibiotics and pain meds. Per discharge paperwork "follow up with PCP in a few weeks-month for tooth extraction". 7 days later - no better. Called back to ask if she could get more antibiotics until she saw PCP. Dr. never called me back. Took her to PCP 2 days later was told she had an ear infection and a mass in her stomach. Teeth not severe enough to warrant extraction. If you thoroughly examined her as stated, how did you not find that. Guess a call back not necessary since you already got my $$$. Poor girl had no relieve for 9 days and had to be euthanized.

I can’t say enough good things about and thank the staff, techs and Doctors enough. Long story short, they gave the best care to my little guy. He was there for an entire week and I could call whenever I wanted and got a full update. The Doctors spent so much time talking to me and explaining everything, more so than I ever expected and EVERYONE that I interacted with was just so kind and helpful. It was a long process but I’m so thankful to everyone there. We are so happy to have our little guy back to his nutty happy self and his sister is so happy to have her playmate back.

Had to stop on our way home to Virginia. Our Dachshund had gastroenteritis. They provided excellent professional, courteous care. Only wish we could have met the doc face to face as covid protocols were in place. Dr Mink was wonder. Explained everything thoroughly. Thank you all for your great care!

This place robbed us blind

I cannot say enough good things about this place and their staff. We recently took our new puppy there as an emergency that turned out to be parvovirus, which can be fatal. The staff took wonderful care of her for the couple of days she was hospitalized and she is doing well now. The communication with the veterinarians and technicians was top-notch. They kept us updated and when I called (more than was necessary) to check up on her, they were always patient, understanding, and kind. Every vet and tech conversation I had was confidence-inspiring in that even though they were clear that she might not make it, I felt that if she was going to pull through, this was the place where that would happen. When she finally came home, the discharge instructions were very clear and made me feel that I was capable of continuing her care at home. Throughout the entire ordeal I was constantly encouraged to call and check on her or to call with any questions once we were home. It's obvious that every single staff member genuinely cares about your animal. While their emergency visit charge is a bit a higher than other clinics, the overall bill was actually much less than I was expecting. Even if it had been 10% higher than another clinic, I would have gladly paid it in exchange for the exceptional care of both my pet and my family. I would not hesitate to take my pets here again. Highly, highly recommended!

After my experience here, I'm too drained to write a review.

Dr. Shelby Reinstein and her assistant Brooke were amazing! Very personable and passionate. You can tell right away how much they love what they do. I would recommend them to anyone.

Amazing experience for my cat. Doctors are caring and kind. Highly recommend them.

My dog was in obvious pain , shaking and whimpering. Upon arrival compassionate nursing staff took excellent care of him . Dr. J Sprague was excellent explaining treatment options . Best vet ER around !

My dog ate something he shouldn't have and had a bad reaction to it. Since it was nighttime and my vet didn't have emergency hours, I called Eastern PA Vet Medical Center. From the first phone call to the final pick up the next day, everyone was caring and professional. Kept me updated at all times. I want to thank everyone and HIGHLY recommend this facility.

They are taking good care of my dog and have been able to help my family and I through the process! Thank you Eastern Veterinary so much for all your hard work and for being open so late at night!

They took good care of our beloved ❤Puffy...she passed away during the night and they not respected her they considered our loss thank you..

Had to go there for a sad unpleasant reason but the staff were very nice and made my visit as pleasant as possible... thank you for your kindness...

The best hospital I've seen, the treatment of an animal is incredible, it should have a thousand stars, the best hospital I've seen

My vet told me to have my Maltese hospitalized due to severe pancreatitis. I didn’t want to take him to another hospital I took him to before because of the bad experience so decided to take him here , they were highly recommended by my colleague. I was so pleased with the service. Dr Patton was amazing and explained everything clearly. A later my baby is already doing better. They were great from start to finish!

The staff here go way above and beyond. Dr. Mengle was clear up front with the diagnostic results & recommendations, and walked me through all options with clarity, patience and compassion at each step. Thank you!

This is our first emergency visit to this animal hospital. We have used Quakertown 24hr hospital in the past which is also a fantastic practice but farther drive as we live in Emmaus. A poodle mommy of ours was not progressing in labor. I called first and was given registration instructions. We arrived around midnight. She was promptly taken inside and assessed by Dr. Heather. Dr. Heather called to explain options in a timely manner which I really appreciated. Afterwards she called to update me twice while at to let me know how mom and pup were doing during the night to first thing in the morning. She told us that they fed him and knew the importance of getting the pup to nurse for colostrum. The discharge nurse was polite as was reception. All these things are so important during a desperate situation with furry lives at hand. I am glad we chose the practice. We will continue to come to this hospital for emergencies after hours. Thank you for saving our mom and baby. We are in so much love.

I can’t even explain how knowledgeable and so compassionate the staff is here. I just moved to PA and I used to be a Veterinary Technician and I knew my cat (aka my son) was in great hands. I thank you all for calming my husband and I down and taking care of our kitty!

My dog was bitten by another dog while I was on vacation. A friend was able to take him over for me. They examined him and called me to tell me what was going on and the doctor was so compassionate and explained everything to me.

I have read many of the reviews about this facility and most are very good. However, I don’t understand the few negative reviews. Everyone complained about the cost and having to wait. Would I like to spend less? Yes . Would I like to be able to be inside with my fur baby? Yes. Would I like to have a shorter wait time? Yes. Well then I should have stayed at home and not take my fur baby there. I am grateful they were there for my baby. No one was rude or condescending. All charges were explained upfront. $125 emergency fee is nothing compared to other places I have been. I had the choice to do the procedure before I was charged. And no one asked for money before they saw my baby. So I am really not sure where all of these negative reviews came from. Perhaps these people didn’t ask the correct questions or had attitudes of their own. My experience was worth five stars.