Mud Bay Lake Oswego, Oregon

The employees at this Mudbay are extremely friendly and helpful when it comes to products for your pet. I was having trouble with some food and they allowed me to exchange it for something else. Their satisfaction guarantee is great and so is their customer service.

Everyone is extremely nice and helpful here. Kendall and Casey, especially have really gone above and beyond for me!

My old kitty wasn't eating after the vet visit. Emily made suggestions and gave me some food to try. Kitty is eating again. Thank you.

The staff here are phenomenal, always kind, and go out of their way to help me. I’ve never been to a store that continuously has quality customer service every time . I get the vibe they treat their employees pretty good compared to most retail stores.

Every time I go in I have such an amazing experience. The staff were wonderful knowledgeable kind respectful can't say enough good things about them. They have a good selection of supplies and varieties and if they don't have what you're looking for they work hard to help you get it! What a wonderful group of people in company.

great friendly staff. excellent stock. helpful and no pressure.

Absolutely an amazing place!! Best options for your animals.

Everyone here was so nice! They had exactly what I needed and cheaper than online ordering. I highly recommend this store!

Always great staff! Our dog loves their organic treats...had to do a bucket refill!

We love this store. The manager and staff go out of there way to help you. Excellent customer service.

Wonderful staff who are always there to help!

Very nice store with a good selection of quality pet items and food. Great staff who are very knowledgeable and helpful. Highly Recommended.

Nice employees, good products, reasonable prices.

Polite staff with a large inventory

Great selection and friendly staff! I've gotten my kitten's frozen raw food here both curbside and delivery! The website is incredibly user-friendly, and I'd highly recommend online-shopping for curbside or delivery. Curbside; Almost always ready faster than I expect! Additionally, when you call to pick it up, they pick up right away and bring your order out to you within a minute. Amazing service! Delivery: I was hesitant to get frozen food delivered, but one day when I knew I'd be home all day, I tried it. It arrived timely and still perfectly cold! Since delivery is free within a pretty big area with 35$+ orders, this is a great asset! Overall, the prices here are steep but about the same as competitors, give or take a couple dollars on bags of food. For convenience, speed, and friendliness, this mud bay can't be beat!

These guys are great! Thank you so much for helping me find the right food for my dog.

Mud Bay is the best! I love the staff and they are always willing to give you free treat samples for your pet. When I buy heavy litter bags they always carry it to my car- I don't even have to ask!

Staff was so kind and helpful!

My puppy loves this place, great staff!

Great place to shop for our pooch! Customer service is always spot on and Foxie gets to sample new treats.

Very friendly staff, felt very welcomed

Store is always clean and the people are polite, helpful and very knowledgeable about...well.. pet food. They have a broad selection from the mundane to the fairly esoteric.

Great Place to shop for pet stuff.

Very friendly and knowledgeable staff. Clean store with lots of options.

A great pet store, with great selection, great prices, very helpful people, and nice specialty items, a fun place to go.

Excellent customer service!! Good products and the friendly staff takes the time to explain well the products they sell. I got this nice note for being 1st time customer... They go the extra mile! My new fave pet store in town!

Well lit, spacious, and clean. Always well stocked with a huge selection of products, especially grain free cat food.They always have pots of fresh catnip, even in January. The staff are friendly, helpful, and generous with free samples. Prices on par with most other specialty pet stores.

Awesome place, great selection and pricing. wonderful staff too!

Exceptional inventory for a boutique-sized shop - items for your dogs, cats, chickens, & other critters. Always the nicest, most helpful staff!

Loads of great products. Staff are friendly, knowledgeable and helpful