157 reviews
All reviews (157)
Yelp (17)
Google (140)
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Amanda Fraley
2 years ago
Very friendly and knowledgeable staff. I'm always promptly greeted and helped. We love Pets 'n Things for all our Brearded Dragon needs.
Heather Harmon
2 years ago
Was visiting family and had run out of puppy kibble - called in politely asking whether they carry a specific brand, and was told "No, we don't carry that brand because it's 'not a good quality food'." I feed my dog based on the recommendation of my vet, and was not expecting unsolicited advice about the quality of food I provide. I might have stopped in for chews or toys in the future even if they don't carry our brand, but I think I'll go elsewhere.
Max Mal
2 years ago
I had a great experience here, staff is very friendly and knowledgeable. Kathy is the one who helped me out. Would recommend for sure. In my humble opinion: Great customer service is the pillar to any successful business. Side Note: Found out when I was in they also have a sister store called the Pet Emporium in Ann Arbor, so if one does not have the exact item you are looking for the other might (same owner I think and ones gift receipt would work in either location). I went into the Pet Emporium in Ann Arbor just to check it out and found it to be extremely clean and well organized with a great selection of modern pet items including pet wearables such as Michigan shirts and hoods as well as pet travel items).
Sam Unger
2 years ago
Great experience here, very pleasant and knowledgeable people work here answering any question or concern I’ve had. Very reasonable prices and over all just a friendly atmosphere. Love this place
Laura Cordts
2 years ago
I purchased my grey suggie here about 4 years ago. He was around 4 months old. He has bonded to me perfectly and was wonderful as a baby. They took great care of him (Daxter) while he was there. Some of the things they tell you about feeding them are outdated, but its just fine for first time owners. Awesome cat too!
hannah brown
2 years ago
I had the best experience today here. I had been looking for a place to get two pet rats for a few days but all generic pet stores near me did not sell them or offered me “frozen rats” (which I obviously did not want lol) until I finally called here. The girl I spoke to was so kind and helpful and made sure my set up was good for the rats and made sure I was fit to care for them. I really appreciate this because most pet stores will just check that you are 18 and that’s all. The prices were great and I think these rats are gonna be the sweetest! Thank you for your passion for your job and being so helpful ❤️
Benjamin Milholin
2 years ago
Always nice and makes sure I get what I need
Jane Peters-Arnold
2 years ago
Great pet store with a huge variety of good foods for pets. The staff is wonderful, patient and VERY knowledgeable about the food. I have gotten some invaluable advice from them in feeding my guys the best food for their needs. I drive from Ypsilanti, and pass lots of other pet stores, to get my pet food, and accessories
Justin Johnson
2 years ago
One of my favorite pet and supply stores. It has a sister store in Ann Arbor as well. The staff is friendly and they're very helpful.
Kalayla Seehafer
2 years ago
Ahh!! This place is amazing!! I’m in the process of buying a corn snake and I called three other places, and they had the best prices and were super sweet and nice! They have been so helpful with purchasing my snake, and their prices are amazing! Only between 115-160 for the setup of your cage - the cage, heating pad, lamp, water dish. They have been so kind and incredibly helpful, and i will be buying my supplies and maybe even more snakes from them in the future!!
Olivia
2 years ago
Worst customer service I've ever had! I'll spend my money elsewhere. Whoever the owner is you're missing out on money by hiring bad staff
Kalem Chessor
3 years ago
Id give this place a 5 star but this places staff makes this place not enjoyable to be in the second you walk in. I stopped going here specifically because it. Its almost like the mentality is how can i insult and irritate the customer in as many ways as possible and make them just want to leave like inalways end up doing before buying anything. They ask you not to touch products, animals, supplies, the store cat, argue with you about pronunciations, argue with you about your choice of products you may use. This place is ran by little children and it shows. Go somewhere else that wants your business and wants you to actually come into their business and spend your money on it.
Mackenzie Hagood
3 years ago
Love this place! They have q large amount of small animals (reptiles, birds,, spiders mice,, degus, rabbits, etc.) Unique finds for cat food with natural ingredients to settle and irritable tummies. The cat they have in store is also super friendly and loves pets. They also have handmade dog treats that are so cute for any special celebration!
Pete Norman
3 years ago
We love Pets 'n' Things. They have a great selection of supplies for many different pets. There are numerous reptiles on-site for viewing or purchase.
WEEDIE REVIEWS REVIEWS
3 years ago
4 stars on their pets and products!!! The only issue I have with this pet shop they employ a lot of younger people which that’s not the problem the problem is they employ one little girl and I don’t know how else to say this but she’s a little short heavy set stocky girl Has a very smug attitude sometimes to the point to where she borders on the line and disrespectful it’s sad to say I know the owner quite well I haven’t ever had a chance to talk to him about this matter but I can say at least five out of the six times I’ve been there she’s had something smart to say or knew more than I did I’ve always let it go because I kind understand working in the public probably isn’t the easiest thing to do daily but I had a bad experience again today and I’m adding this to my review because if I was the owner I would probably do something about it I can only imagine what’s on her coworkers have to deal with she’s like a little pet shop dictator but I will Say all the other staff is always exceptional and awesome it’s just one little girl
Vicki English
3 years ago
Very helpful and knowledgeable staff.
betty blum
3 years ago
Good place toget pet supplies. Owners are great.????????????????
Rachel A
3 years ago
I love this pet store. The employees are very knowledgeable about caring for your pets. My cats love the toys I get from there.
Faith Marie Meaney
3 years ago
They always have deals on treats and great food selections.
David Hohendorf
3 years ago
Great customer service, my new pet store for my exotic pets.
Jeff March
3 years ago
The young lady that helped me was very nice and helpful I will go back
John Tyrrell
3 years ago
Super helpful staff here! I stopped in looking for some bearded dragon food. They didn't have what i was looking for, but recommended something else that the lizard really enjoyed. Nice shop and a good variety of items and animals.
Jessica P
3 years ago
Staff were very friendly and helpful! We are very happy with their products and our new bunny Milo!
Joe Barnett
3 years ago
Nice friendly staff, nice store, huge selection.
Jordan Kleinsmith
3 years ago
Great local shop with very knowledgeable, friendly staff.
Selena B.
3 years ago
Incredibly knowledgeable staff. I enjoyed talking with them every time we stop in. They are in kind of a strip mall area so there's plenty of parking. They have a variety of supplies for all different types of pets. We also pick up bird seed there for our outdoor bird feeder.
AMBER HAAG
3 years ago
Friendly and had what we needed
Linda Burke
3 years ago
Great place to get pet supplies!
Lydia Turner
3 years ago
Love all the toys and food for pets
Thad Sherman
3 years ago
Very Happy with the knowledge and the prices they have. Seem to really take very good care of the animals they have there. I am a new reptile owner with a lot of questions they answered them all and only laughed once.
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Business Hours
Monday
9 AM - 8 PM
Tuesday
9 AM - 8 PM
Wednesday
9 AM - 8 PM
Thursday
9 AM - 8 PM
Friday
9 AM - 8 PM
Saturday
9 AM - 6 PM
Sunday
11 AM - 6 PM
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Is this your business?