PetSmart Mentor, Ohio
360 reviews
All reviews (360)
Yelp (7)
Google (353)
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Vanessa Gomez
2 years ago
They give my dog the best hair cut
Ihms6@gmail.com Gorjup
2 years ago
Nice and clean and surprisingly well stocked for this economy. Also a very nice staff.
Tim Connor
2 years ago
This is a clean well stocked store but it is very under-staffed. Other than the cashier at the front, I can rarely find anyone if I need a question answered.
Molli
2 years ago
A great cat selection compared to other local pet stores. A whole wall of litter boxes, dog training, cat adoptions, tons of dog clothes.
Kris Kat
2 years ago
Low stock kept, frequently out of needed items, sales clerks are at a minimum.
Georgeann McDougall
2 years ago
Excellent place to adopt a cat or kitten. All fur babies deserve a forever home!
Chris Dollahite
2 years ago
Friendly knowledgeable staff. Lots of pet toys, food, etc.
Drew Rainey
3 years ago
Most of the aquarium stock and supplies were picked over. Went in specifically for fish food. It doesn't look like it has been restocked in months.
Billy Sobe
3 years ago
Thank you to the staff they went above and beyond.
Ashley Nonamejustname
3 years ago
Shopped for years until today when I made a return that was defective and the cashier had a very disturbing attitude and asked how I didnt notice the damage before I bought it. I made the return just 2 hours after I got home and how was I to notice any defects when the product came in a box?? I felt insulted and highly disappointed in the employees lack of customer service!!
makayla griffith
3 years ago
Great! We got 2 crested geckos and they helped immensely to make sure we had everything we needed. And one passed away so when we brought him back, they were really understanding and gave us our money back.
Jonathan Miller
3 years ago
Great and very friendly and helpful staff
Jerry “Beasty” Williams II
3 years ago
I was able to find a new fish tank kit with all components needed to set up fish aquarium for my group home!
INDIA AUSTIN
3 years ago
Very nice, willing to help
Vanessa Burse
3 years ago
They had everything that I needed. They were helpful and very nice.
Scott Kirk
3 years ago
The fish girl wouldn't sell me and my 11yr old the fish that he wanted she said are tank was to small . um lady its not going to out grow tank in a day
Michelle Tscherne
3 years ago
Very knowledgeable staff and helpful! Thanks to Brian who is gonna help train my puppy! Thanks for the tips for training my puppers
Belinda Johnson
3 years ago
I never been here only walk pass, I don't have a pet
Brandi Cinkole
3 years ago
We have been seeing Maggie in the grooming section for years for our dog Luis. He can be a hand full and need extra attention. She is beyond great with him and he always comes out looking amazing!!!
Candy Maldonado
3 years ago
Allie (groomer) did an Awsome job!!!
Kristen Mitchell
3 years ago
I always enjoy my trip to PetSmart this time was to get new life jackets for the babies. Paige and Parker are going to learn how to swim, I hope! wish me luck!
Jill Scott
3 years ago
Very nice store and have everything you need for your pets!!!
Catherine Marin
3 years ago
Of the atmosphere pretty fun to shop with my pet would go again
pgmurray70
3 years ago
Need a few more people staffing the place most times I have been there lately...
Tina Reed
3 years ago
Nice clean store and nice staff
lisa Johnson
3 years ago
Good selection. They always have what I'm looking for.
katrina bousquet
3 years ago
Love going here. Place is always clean and staff is wonderful.
Ed MacRath
3 years ago
My son tried to purchase a 2year old cat, he can only have one. The staff refused to sell him the one year old cat he liked, unless he bought another cat with it. With the adoption fees being over $100 and factor in the vet bills, food, etc; it's quite an expense for a young person. Older cats have a hard time getting homes, why would you make it harder for them to find homes.
Venica Evans (Ventures Away Travel)
3 years ago
We love taking our pup pup!
Ben Nageotte
3 years ago
Clean, organization was good, friendly service, over great place to shop for your pet supplies.
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Business Hours
Monday
9 AM - 9 PM
Tuesday
9 AM - 9 PM
Wednesday
9 AM - 9 PM
Thursday
9 AM - 9 PM
Friday
9 AM - 9 PM
Saturday
9 AM - 9 PM
Sunday
10 AM - 7 PM
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
6am
9am
12pm
3pm
6pm
9pm
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