Pines Pet Cemetery & Cremation Center Lebanon, Ohio

96 reviews

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Reviews: Pines Pet Cemetery & Cremation Center (Lebanon)

All reviews (96)

Yelp (11)

Google (85)

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Nicole Marie

2 years ago

Recently, our dog crossed the rainbow bridge and Pines handled his cremation. We appreciate how kind the staff was with our baby boy, and how quickly we were able to bring him back home with us???? We also drove through the park itself, and …

Christina Duffy

2 years ago

I recommend this place to family and friends. My vet said this is where she takes her animals. Very compassionate

Carrie Gray

2 years ago

Today was the second time we picked up a deceased pet's cremains from The Pines. They offer excellent service with great care and compassion. Last time we went in and browsed for an urn. This time because of Covid, it was done online/over the phone with curbside pickup. They made it so easy even with these Covid restrictions. They bring a sense of calm and peace when your world feels out of control. They are a comfort in a time of sorrow. Their grounds should you choose internment there are utterly beautiful. I have my urns at home for the time being but will eventually take advantage of internment options for them in the future. Wonderful establishment with caring, compassionate staff.

Susan Soergel

2 years ago

We were referred to the Pines when we lost our beloved Labrador Riley. We used their cremation services - dropping off Riley to them and picking up the ashes the next day. The staff were warm and compassionate. The property is beautiful and very peaceful. I would definitely use their services again - they were a comforting presence on a very difficult day.


2 years ago

So peaceful:( My moms childhood dog was buried here and we were able to visit. Rest in peace puppy:(

Megan Lawson

2 years ago

This place is amazing and I will be forever grateful to the staff member who helped me. Her name was tonya and she was so nice and made one of the hardest things I've ever had to do in saying goodbye to my dog who was more like my baby and definitely my best friend a whole lot easier to bare. Thank you tonya for being the amazing person you are and for not being judgemental I will be forever grateful. The grounds are absolutely beautiful and anybody who has to go through the tragedy of losing your baby should definitely check out pines pet cemetery. To the staff and owners Thank you so very much

Amy Clark

2 years ago

I cannot thank them enough. My family and I had to say goodbye to our Golden retriever, Brady. He had been a part of our family for 15 years. The staff at Pines were so compassionate and understanding of our wishes for him. His urn is beautiful and we are so happy to have him back home with us. Thank you Pines.

Darth Doberman

2 years ago

I do Senior Doberman Rescue and fostering and I've had to say goodbye to more dogs than the average pet owner. I have dealt with various situations in regards to their passing, however I had never had one pass away in their sleep while I was not home until this past Thursday. I found that my 13 year old Doberman, Sir Oliver the Great, had passed away when I got home from work that evening. It was shockingly sad as Ive been able to be there at the end to comfort every other dog except for one who my wife was with. He was my first who died alone in his sleep. As a result I had to scramble and try and find somewhere that could hopefully pick him up the next day as I had to work and could not have taken off with short notice. It was at night so if I couldn't find someone the next morning it would have meant leaving him alone for a full day which was more heartbreaking. I called a few places first thing in the morning but they were not available or didn't do pick up. Then I called Pines, my last resort. A very friendly and understanding lady answered the phone but informed me that their drivers were all booked up for the day and weren't even near my area to try and squeeze me in. I explained my situation and she asked me to hold for a minute and when she came back she notified me that the owner, who herself was off-site handling some other business, might be able to change a few things around and would personally drive to my house and pick him up as soon as she was available if someone could be there to help her. I was able to get home for lunch and meet her just two hours later. She was very respectful helping me gently handle my boy Oliver into a covered crate, covering him with clean blankets and we both carried him and placed him in her vehicle. I got emotional a few times and she of course understood and helped me talk through his loss. She was the first person I talked to about it and spent some extra time with me which was very kind and compassionate. Her and her staff went out of their way to help me and my very special senior Dober boy, on short notice while rearranging their schedule on what was a very busy day for them already. They called and texted me as soon as he was ready for me to pick up which was also very quick. I would recommend them over any other service I've ever used and if you can prepare ahead of time, I definitely recommend calling them directly and arranging all the details with them. They're also incredibly affordable as compared to handling all of it through the vet. They made What could have been a very difficult and even sadder situation much easier for me. Thank you ,Pines thank you!

Lori Griffin

2 years ago

This is hard...... . I have Ruggles, Buttons, Toby, Spencer, and my ferrets: Frack, Lily, and Pixie Stick buried at your place. It would be comforting to me if you could take a picture of my pets graves. I live 16 hours away, but would like to see their graves.

Rebekah F

2 years ago

I have been so impressed with everything about The Pines. Heather helped me pick the perfect spot for my little man and has been so compassionate. The grounds and little chapel are so lovely and they made my little man look so beautiful for his viewing. Even the guys that buried my lil man were so kind. I highly recommend The Pines.

ash D

3 years ago

From beginning to finish this was a amazing experience I lost my dog Bella of 10 years on February 22 I had her ashes on Wednesday the 24th they took such great care with her and I already received beautiful poetry in the mail and helpful guides on how to grieve The loss of a pet the woman on the phone when I initially called to set up cremation was so sweet she even choked up with me and the man that brought my baby girl to the vet after her cremation was done was so sweet as well I definitely recommend this place 100,000,000% thank you so much for having compassion you can tell these people really care ????

Karmen Herzig

3 years ago

The staff are wonderful, the prices are reasonable and each person that I spoke with was very compassionate.

Robyn J

3 years ago

We have used their services twice in the past few years. It’s always a difficult and emotional time. This last time, we were unable to enter the building due to COVID, so I could not view the urns. I had to view their selection online, which was ok. There isn’t any other place that I would take my beloved pet for their final resting.

Amber McAllister

3 years ago

Not a place anyone wants to go, but they have always been wonderful to deal with. Very compassionate.

Savannah Boatrite

3 years ago

My fur baby Cosmo suddenly passed away on us Wednesday. I made the last minute decision to have him cremated. So I didn’t get to plan ahead. The vet that Cosmo was at recommended this place in Lebanon for us to go to. I was really nervous taking him there because I didn’t know if my baby was gonna be treated with respect. Well, to say the least, I am very glad that I was directed to this place. The lovely staff made sure that me and my fur baby were comfortable, happy, and treated with dignity. I felt understood, like others around me knew how I felt. I ordered a brass urn, two keychains, and a beautiful necklace. I am pleased with every purchase. Every item is stunning. Not to mention, the property is absolutely breath taking so if you want to bury your animal here it is a gorgeous cemetery. I will definitely be coming back when the inevitable happens and my other cats pass. I know the staff will take wonderful care of my other babies.

Rich G

3 years ago

Was recommend by several people that they were top of the line place. First, they never called my vet to schedule a pickup my vet had to call them. Then I paid for a paw print cast and they messed up the paper work and didn't get one. I'll never recommend them to anyone.

Pastor J Dan Renfro (Dayton Christian Recovery)

3 years ago

It's taken a while to be able to go back. This is a beautiful place and the people there are incredible. I just drove around and took some pictures and visited so wonderful. While losing a pet last years was devastating this place and the people gave be solace that is still touching me today .

Kathy Thomas

3 years ago

Pine pet cemetery is a very caring and loving place to have your pet lay to rest or cremation. They understand what you are going through when losing ypur pet. Thank you for what you do.

janet carpenter

3 years ago

It’s so very difficult to lose your loving Companions, but Shannon the owner and employees do a remarkable job of helping you and showing compassion. Their large property displays many animal statues that are so serine!

Erica Burnett

3 years ago

I had first pet cremated at the Pines in Feb 1984. Since then everyone that has passed as gone there. They helped my family and myself get through the loss of six pets. Their compassion and support is what you need when you lose a …

Darlene s

3 years ago

I’ve used them twice before and getting ready to use them again, great place, love the urns, and jewelry. Recommend

Arleen Seals

3 years ago

Me and my family have used them a couple of times. When we had a house fire in February and sadly lost almost all of our beloved pets, they were very understanding and compassionate. I highly recommend them ❤️

Pam Love

4 years ago

I would most definitely, without reservation, highly recommended this cemetery-cremation center to anyone reading these words. …

Letit Bemee

4 years ago

Out of curiosity went to view some headstones for animals, which I seen many beautiful ones. Went in the morning hours, and smelled "Burger King". I asked a worker who was clearing off a headstone why there was a smell of Burger King, and …

Marlene Cobb

4 years ago

So compassionate, ready to help and this is with every person you meet. We have had 5 losses in the last 7 years, and I would never trust my treasured furbaby with anyone else.

Michael Butz

4 years ago

I chose The Pines when I wanted to have my beloved kitty, Taz, cremated and I could not have been happier with the service provided. They were attentive to my needs, understood exactly how much Taz had meant to me, and helped me make the …

Tama Katasumi

4 years ago

They did much better job five years ago. I’m disappointed. They didn’t handle my baby with respect.

Tammy Felix

4 years ago

The Pines is a compassionate,caring,and beautiful cemetery . I recently lost my 2 Australian Shepherds 10 months apart Ruby of 12 years and her son Rusty of 11 years.I had them both cremated and the staff were wonderful in my time of sorrow. I would definitely recommend the Pines to anyone .

Alissa Goodman

4 years ago

We had to use this place sadly twice in a year and 1day. On 1/10/19 for Pede our Jack Russell and 1/11/20 for Willie aka Pughie our pug. Each time we had excellent service. Our Pug we had to bring in after hours and as we pulled up the …

Patrick Judy

4 years ago

The staff is so caring and helpful.

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Pines Pet Cemetery & Cremation Center, Ohio, Lebanon

764 Riley Wills Rd

Business Hours


9 AM - 5 PM


9 AM - 5 PM


9 AM - 5 PM


9 AM - 5 PM


9 AM - 5 PM


9 AM - 2 PM



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