52 reviews
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Yelp (6)
Google (46)
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Deborah Kilpatrick
2 years ago
This staff have taken care of my Golden retrievers for many years. They are wonderful and attentive and quick to respond with answers to my questions.
Jen Holub
2 years ago
Really great, accommodating staff. We recently moved to Ohio, and they were able to see my aggressive kitty for a visit. They talked me thru the sedation process for her and were very communicative and affordable. Would highly recommend!
Emily C
3 years ago
Love Dr thorsen. Staff is always helpful and kind
Jodi Schillaci
3 years ago
Wonderful vet clinic. Always happy with my experience there.
Cindy Kelley
3 years ago
Dr. Thorson and his staff are wonderful. We are 25 year patients, have never been disappointed.
Todd Butchko
3 years ago
Good vet. Responsive clinic. Highly recommend.
Tatiana Schoenfield
3 years ago
Dear Katie (other reviewer with bad experience), I must have dealt with the same staff that you were dealing with. Staff Denise the front manager made the same comments right off the bat when I brought up a …
Shirley Kiernan
3 years ago
A wonderful practice with a caring and professional vet and staff. Highly recommend.
Ronald Breda
3 years ago
Very personable staff that "cares" about your pet (s) as family members.
Mandy Breslin
3 years ago
One of the best veterinarians around! Been a longtime customer and couldn't see myself going anywhere else!
Kathy Jones
3 years ago
Where do I begin? I have the utmost respect for Dr Glenn and his staff! We have been longtime clients of his and wouldn't think of going anywhere else! Dr. Glenn and Denise are what I would describe as the A-team. Their loving care has kept our pups going well past their years. The front desk staff is just as wonderful! Every single time my husband or I call into the office we feel their care and concern for our pets. They are easy to talk to and obviously great at dealing with their clientele. We've also used their boarding and grooming services as well and have ZERO complaints. Prices are beyond reasonable. Dr. Thorson tells your pets health as it is and not looking to make an extra buck, which as a client, I appreciate to no end. Too many veterinarians out there looking to make easy money off of the love we have for our pets. I'm reading some of these negative reviews and I have to be honest...I'm having a hard time believing them. Clearly, there is another side to the stories that are being told. Not every veterinary practice fits everyone, so glad you aren't taking up my pets potential appointment times lol Bottom line is, I feel everyone within those 4 walls love their job and you can certainly tell. They all work so well together. They are always laughing and smiling with each other and seem very much like a family. To me, along with the lack of employee turnover says a lot!!! Clearly, you can't please everyone, but I'm sure BHVH has pleased many, many, many more clients and pets than they have displeased!!
Joe Mazur
3 years ago
Dr. Thorson is a great vet. He is gentle with our dogs and very informative.
Denny Palmer
3 years ago
Dr. Thorson and staff are outstanding. They have been great with our labs and really care for them. I never have concerns when my dogs are in the hands of Dr. Thorson and staff.
Crystal Marsh
3 years ago
These people and the doc really love animals and take great care of them. True professionals
c R
5 years ago
Dr. Thorson and his team are wonderful! They have cared for my beagle for 12 years until she recently fell ill. During the last 2 weeks of her illness, I felt so supported by everyone in the office. They would call each morning to check on her and provide a tailored and easy to understand course of action. They answered the phone every time I called. They are also mindful of treatment costs. When it was time to put her to sleep, they were all so caring and sweet to my dog and me. It was a very stressful and difficult time in our lives, but there is not anyone else I would trust.
Karen Waldinger
5 years ago
BHVH has been our partner in raising 2 cats and 2 dogs over the past 14 years. When we sold our home two years ago we considered leaving this area entirely but decided against it, and distance from BHVH was truthfully the deciding factor. …
Michelle Goodman-Miles
5 years ago
Took our dog in to be seen for scheduled appointment. Was not taken on time. When did go in for dog's exam, lasted under 5 minites. Vet said he was super backed up and busy that day and for full exam to examine what he needed to see, would need to schedule ANOTHER appointment that would have normally been same day. Said to take dog home and wait over the weekend.
Tex Brennan
5 years ago
After years of taking my dog to this vet, we were told to "find another vet" from the front desk. The secretaries were rude and condescending to my wife as she tried to fill a prescription for our 14 year-old dog that has seizures. The front desk seems to really be bothered by having to refill monthly prescriptions. We were told the reason for all of this was that we missed a booster shot. A pitiful excuse, that left us scrambling to find another vet that has a modicum of empathy for families. No policies on this and no recourse to take.
Lianne
6 years ago
Wonderful, friendly staff work at this office. Dr. Thorson is a pleasant person to interact with and I can tell that he cares deeply for all pets. Prices are also reasonable and fair. I am glad I found this vet!
Becky Holsopple
6 years ago
Just had the most amazing visit with my dog Angie and my 2 kitties Moo and Phoebe. Dr Thorson is hands down the best veterinarian I've ever been to and will always bring my animals to him. He's caring and considerate and his staff is great …
Cathryn Mark
6 years ago
Want a veterinarian and staff to make you feel as if you are family? This is the place to go! Dr Thorson and his staff are top notch. Been going here almost 20 yrs and it's always been this way. You can tell that they all love what they do …
Charles Kashary Jr.
6 years ago
Dr Thorenson is compasionate, professional and an excellent surgeon. They have boarding at very fair rates & take excellent care of our furry family members.
Janice Jones
6 years ago
You can tell that everyone at Boston Heights truly loves animals and care very deeply for them. They are friendly, helpful, and take the time to answer all of your questions. Dr. Thorson is an excellent veterinarian and I would recommend this facility to anyone needing a vet.
Jennifer Stalzer
6 years ago
We love Dr. Thorson and all the staff at Boston Height Veterinary hospital. They are so great with our current puppy and our previous dogs. They are wonderful at giving you facts and not pressuring you. They are so companionate and love all their follow up calls!
Julie Wagner
6 years ago
Dr. Thornson is amazing! Very caring staff
JustAGirl !
6 years ago
First, Id like to say that Dr. Thornson is an amazing and kind vet. His staff however is rude ,condescending and the reason I left. As many other posters have said, the secretary and manager are as rude as can be. Sad that such a wonderful, kind and amazing veterinarian is losing clients because of his staff.
Katherine Reagan
6 years ago
One of the best veterinary hospitals around this area!
Kathy Bando
6 years ago
Love this place and the people that fill it!
Vertine Powell
6 years ago
Very friendly. Very concerned about your pet. Doctor will call you with information or concerns about the health of your pet. No prescriptions to fill. They fill them for you. How easy is that....... No worries
Krystal Sourwine
6 years ago
I am so thankful that we found Boston Heights Veterinary Hospital (through a referral/friend). Our poor pup was getting the run around with his leg injury and after 2 months, it was determined he needed ACL surgery. The quote they gave us was outrageous. And they wouldn’t even work with our dog without muzzling him, which made an already high-anxiety pup, even more anxious. A friend of a friend used BHVP for the same surgery 2 weeks prior and had great success with their pup and highly recommended this vet to us - I am SO VERY GLAD we made the switch. It’s a 45 minute drive for us but completely worth! The doctor and staff were absolutely wonderful. They were awesome with our dog and he handled the visit without much stress at all. His surgery went flawlessly and the staff was great at informing me about his progress and answering all questions I had. We HIGHLY recommend Boston Heights Veterinary Hospital and will forever be a patient with this establishment. Thank you so much for helping our crazy pup!!
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Business Hours
Monday
8 AM - 5 PM
Tuesday
8 AM - 5 PM
Wednesday
8 AM - 3 PM
Thursday
8 AM - 5 PM
Friday
8 AM - 3 PM
Saturday
8 AM - 12 PM
Sunday
Closed
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Sunday
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