298 reviews
All reviews (298)
Yelp (15)
Google (283)
Newest First
Newest First
Oldest First
Highest Rated
Lowest Rated
Wella Wally
2 years ago
Very attentive, helpful and friendly Staff.
Mother Nature
2 years ago
Clean, Friendly staff, ordered on line picked up in store, was Ready for pick up very quick. Great selection of dog toys and treats. Nice to have masks available in doorway! Thank you PetSmart
James Lemieux
2 years ago
I love it, and my dogs love it.
Mark Quigley
2 years ago
This is the awesome store. Lots to choose from. Great location and staff.
Melissa
3 years ago
I love PetSmart They always have stuff on clearance there's always something there I can buy from my dog she loves wandering around and I get to have her around people and stores and the cashiers are always wonderful I just love the place
Donna Norton
3 years ago
The employees are totally awesome????, you are always greeted with a smile and a hello when you visit the Elyria PetSmart store ???? I’ve always felt welcomed any time I’ve ever visited this location and it will definitely be my go to anytime I need anything for my fur babies. ????
Shawn Kipp
3 years ago
Very helpful, courteous and friendly. Didn't have to walk around looking for someone to help.
Rhonda Wheatley
3 years ago
Crystal always did a great job with both of our dogs. Highly recommended.
Shelly Sterk
3 years ago
Holly did a great job grooming my dog. She looks amazing, and her little hair bows were a cute little touch. Her next appointment is already scheduled!
ShiShi Leo
3 years ago
Some knowable staff for sure but fish keeping could be better, don't know of its staff or corporate but they sometimes have allot of dead ones and water quality off, that can also be corporates doing for not maintaining the filter base. Also see to over buy and keep them long, have also had ich issues more often. Probably due to the filter not being replaced. I hear of this happening. But its corporate controlled. Not the stores doing.
Dana Smith
3 years ago
Employees are friendly and always have what I need.
Kristi Camp
3 years ago
Website says they are part of a 100 million dollar charity for getting cats fixed but associate had no info on it and doesn't know why they are on the list
J METALHEAD
3 years ago
This place treats your pets as if they were theyre own,I Love the service they give my pet,these girls are AWESOME
Janice Crask
3 years ago
Petsmarts grooming salon does a great job. Do recommend & will return!
Kelly-Ann Coore
3 years ago
Well stocked with all ur favourite brands for all things of pet. It was lovely saw some fish and birds for sale also a cat. Place was clean and well organized. They are observing covid protocols too. This makes ur shopping easy and safe.
Cloie Lang
3 years ago
Go to place for my pets needs
Tracie Saunders
3 years ago
Couldn't ask for a nicer set of people to take care of me and my food was made exactly as I askeit to be.
Charles Cummings
4 years ago
Good help and good tips for information
anthony copa
4 years ago
Online order pick process is very difficult. Staff is friendly
Barb Shuman
4 years ago
Wonderful people. Nice smells. Love the feeling of home.
Bettina garten
4 years ago
Love the friendly groomers and cashiers, and answered questions about my other dogs and Cats and good Shampoos and Conditioners are good for my American Pitts and nose and paw balms for them had a great experience with them ????would recommend to my family and friends. ????
BFS_KAM88
4 years ago
Nice people great service and they price match chewy usually has it cheaper which they do
Brenda Secrist
4 years ago
Customer service is great and they are very friendly and willing to help
Brian Nauert
4 years ago
Love PetSmart. Lot's of low hanging pet toys that your dogs will love. Quick way to add $$ to your cart. Staff is great. Could use more obvious hand sanitizer stations near the front door.
Carly Brabander
4 years ago
I took my puppy to get a bath and a nail trim. The staff was so friendly, quick, and professional, and it was only $22. A good price to pay for no headache. They even gave me tips on how to help with the anxiety of her paws being touched. The store had great deals on toys, essentials, and puppy coats to browse while I waited. They even sent her back to me in a little bandana and I could tell they treated her with love ♥️
Carmen Pardella
4 years ago
Have first day of training with my puppy. Feeling confident and hopeful and excited to work with trainer Victoria! ????
Carolynn Aldridge
4 years ago
Very nice staff and selection
Ddie Videos
4 years ago
I want that cat named Ollie he's so adorable
Cynthia Finch
4 years ago
The employees in the grooming and on floor were nice and helpful. One employee suggested a harness that control the dog from pulling us when walking. A+ on the employees at Pet Smart????????
Dan Burnett
4 years ago
Just spent another $75 on my free cat. The store is clean. The clerk was friendly
show more reviews
Business Hours
Monday
9 AM - 9 PM
Tuesday
9 AM - 9 PM
Wednesday
9 AM - 9 PM
Thursday
9 AM - 9 PM
Friday
9 AM - 9 PM
Saturday
9 AM - 9 PM
Sunday
10 AM - 7 PM
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Is this your business?