Oak Tree Veterinary Hospital Cleveland Heights, Ohio

The doctors are very professional and well informed as well as compassionate to pet and owner alike. The staff is friendly and gentle with our pet and the service is always prompt and efficient.

If I lived in Ohio somewhere near this clinic, I would utilize them as our small animal vet based on the well-written information posted through their site online.

Great experience for me and my two kittens!! Super helpful and can get you in for an appointment quickly! Definitely recommend!!

The experience at Oak Tree has been incredible! Dr. Tucker and team are amazing. They’re friendly and kind. I felt my pet was given a lot of TLC while he was there. The experience at Oak Tree has been incredible! I received a detailed medical report, phone calls and a text message follow-up concerning my dog. Dr. Tucker explained everything clearly. Thank you Oak Tree Veternarian!

Got me in same day while other hospitals turned me away. My puppy had parvo and it devastated us. From the moment we arrived the team helped us understand the virus, administered treatment over a course of two days, and sent us home with great instruction.. I truly appreciate everyone and will be back for future appointments, so glad I came here.

We adopted our three year old mixed breed last summer, knowing that he was heart worm positive. We didn’t expect him to also have whip worm. We chose Oak Tree because they were nearby, had good reviews, and had appointments available. They have provided excellent care for Tucker through these fairly extensive series of treatments and medications. For those unfamiliar heart worm treatments are expensive, but we did compare and Oak Tree prices were below others. During COVID their call from your car and we’ll come get your dog policy works very well. Super friendly and responsive vets, techs and staff.

Very helpful, answered all my questions, and whenever I had to call and talk to them they were super responsive. I highly recommend bringing your pet here.

When my young cat had sudden breathing issues, the staff at Oak Tree really stepped up! I'm very grateful to the team there: their willingness to elaborate on my pet's health and their compassion.

My pets have received excellent care at Oak Tree Vet Hospital. Dr. Smith and Dr. Hitchcock are very caring and knowledgeable.

Your pet will have a good experience here. I'll be honest, it's not the cheapest place though. You can earn discounts through their reward system though. They will take good care of your pet, answer any of your questions, and are very friendly!

Last week our 11 year old Rottweiler fell ill and we had to visit Oak Tree on short notice. Long story short we had to allow for Bear to go to doggy heaven. I must say the day was rough however from beginning to end we (Us and Bear) were treated with care and true concern. I truly recommend this vet for any services and when we get another furry family member we will be using them regularly. Thank you guys so much!!!

Our whole experience on our first visit was great and Jax loved everyone there!

They are lovely people to work with as well as being kind and gentle with the animals.

Beware they charge you an additional $60 if your dog needs a booster shot. They do not tell you this, and once you've already shelled out $400for the initial shots they expect you to pay for another unnecessary 'physical exam' at the booster shot appointment when your dog just had a physical exam 2 weeks ago? This vet is all about the money and I wish they cared about your animals more. I would not recommend to anyone. Front desk staff is also super unfriendly and rude.

The staff are very friendly. The doctors and nurses are very professional. My dog loves this place very much.

Excellent staff that makes you feel safe leaving your pets in their care. They have a very safe feeling set up in place for COVID-19 precautions and i feel like they truly connect with your pets and establish a great relationship with both you and your animals. Keith and Fran don’t enjoy the doctor but they make it as quick and easy as possible for them and me.

I had a pretty decent experience here up to a point. A few issues arose quickly. It was quite pricey for a college student like myself, they wouldn't let me enter the building (even after vaccination) so my cat had to go alone, and they always changed the vet who saw my cat so I never had a clear person to contact. This was all manageable as my cat always came back happy. However, I had to explain my cat's breathing condition multiple times. The first vet said it could be asthma. The second said actually no it's just post-nasal drip. The third time they again said it was asthma but we would have to test for it. It cost me almost 800$ for all the tests (x-ray, bloodwork, etc etc). After all that they came back negative they said "actually, we're not sure about asthma.. we still need the fecal exam and THEN you can pay for the asthma medication." At this point I quit trying to work with them and went to a new vet. The new vet requested a video of his breathing, noted that this was normal, and gave me a few tips that have all but eliminated the issue. Spoiler: it was not asthma, and I dropped 800$ on tests before Oak Tree would even give me a prescription for something my cat truly didn't need. For a college student, that was a huge amount of money loss that caused a lot of stress during the pandemic. I haven't requested the money back because based on their customer service I doubt they're the type to give refunds. But I want to be clear that taking advantage of people who care about their pets and don't know about veterinary issues isn't fair. It's obvious now they were tacking on unnecessary tests and I wasn't thinking twice as I just wanted my pet to feel better. I would not recommend this place.

Best run veterinary clinic I have ever visited, and I have had pets since 1972.

Dr smith and his staff are top flight

Our visit was nothing more then perfect! My Rabbits first time in a Vet office and she did amazing!! Taking my son's Guinea pig there next...

First visit with my new puppy Luna was easy breezy. They did a great job of making her feel good and made it very straightforward for me to determine what she needs.

These people know their stuff and, as important if not more important, they really care about the creatures they treat and the people who own them. They genuinely like their patients and their humans. I know my cat is in good hands.

My bunny is very well treated when he visits Oak Tree. I’m very happy with the services for Bunny at Oak Tree.

Our cat goes to this practice so we logically chose Oak Tree for our rescue pup. We saw their newest Vet, Dr Tucker. From the front office receptionist to vet tech to the doctor, everyone went the extra mile to make our new dog have a positive experience. While they recommended a number of vaccines and gave us options of baseline diagnostic testing, they also asked good questions to help determine what was really the most necessary and we discussed those which might not really be needed. There was no pressure and I did not feel as if there was a push to drive revenue but rather a sincere care to see my dog remain healthy. This was sound, conservative preventative medicine. My pup has double rear dew claws. If they had been looking for a money making excuse, they could have mentioned surgery. Instead, I had to ask if they were a problem. Dr Tucker reassured me that at this age it really wasn’t a problem unless they got caught. Again, solid medicine, not money hungry like other comments I saw on Yelp. Great practice from what I have seen with our cat and now our dog. Ellie Reinker Cleveland Heights OH

We brought our sick puppy, Mocha, in for treatment. The care given before, during, and after the visit was wonderful. Dr. Hitchcock and her staff were friendly, professional, and attentive. Glad we have found the Oak Tree family.

They always take such good care of my cat!! Fair prices and awesome people. :)

I would give it 0 star if I can. I have negative experience here! Here is their issues, which I believed was mentioned in many other reviews: Rude staff? Yes! Even their doctor are so rude as well. When you have issues and you call, they gonna hang up or put you on hold forever to ignore your call ???? Expensive? Yes! All they can think of is trying to upsell their unecessary medical services. In this case, price doesn’t go with quality! Shady? Yes! They gonna trick you to pay for some stupid things or duplicate tests, so be aware! They don’t deserve to call themselves a vet. They are a shop! No more!

Their staffs are very kind and helpful.

All they care is about MONEY, not your pet! They're gonna forced you to pay extra for unnecessary medical services and vaccinations although you said you did it earlier in another place and you don't need it! But they gave you no choice! TERRIBLE

so unreliable! we moved to a new place so we choose this one as it's closed by! firstly, they are such an upsell clinic! they tried to sell long list of unnecessary stuffs for my pup. Some of them are required by the clinic and we had no choice but paying for that. I wish they had told us before we made that appointment with them, about "their policy" so we could look for another place. But we already showed up, and we did not want to spend another 2 weeks to make an appointment for our pup as she was in need of treatment asap. So we had no choice but paying :) secondly, our pup was in treatment at another vet, and they already forwarded her record there. BUT THE DOCTOR DID NOT LOOK AT IT UNTIL WE DISSCUSS THROUGH THE PHONE AND I ASKED HIM TO DO omg! I can't never trust them again to take care of my pup! there is something called "ethic" that I think they're missing!