Animal Eye Institute Cincinnati, Ohio

100 reviews

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Reviews: Animal Eye Institute (Cincinnati)

All reviews (100)

Yelp (8)

Google (92)

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4 paws

2 years ago

The entire staff was very courteous and helpful. The young lady that did basic testing on my beagle named Levi , explained everything and treated my dog with extreme kindness and patience. Dr Korb explained everything very clearly and gave me multiple options for treatments .highly recommend.

Gregory Wenzel

2 years ago

They did all they could for our pet. Very nice place.

John Reid

2 years ago

Very caring and knowledgeable staff

Linda Rogers

2 years ago

Professional, friendly, caring. I would highly recommend The Animal Eye Institute. Dr. Haeussler is the best!!!

PAYTON LIVINGSTON

2 years ago

Drove out from Indy for an urgent appointment for my dog after our general vet wasn’t able to help his eyes. They quickly diagnosed him and within 24 hours, I can tell he is feeling 100x better. Both my vet tech and Dr. Korb were both thorough and kind. So happy I found them!

Gregory Cassini

2 years ago

The staff here are very caring. Dr. Korb is fabulous, she takes her time to explain in detail your pets vision problems and answers all of your questions. We highly recommend The Animal Eye Institute of Cincinnati.

Connie Balfour

2 years ago

My cat, Smokey and I were made very welcome by the staff and Dr. I felt his exam was thorough and hopeful. I didn’t even know an eye specialist for animals existed outside my veterinarian. The office is very modern and clean.

Betty Vanhorn

2 years ago

The associates are very kind and considerate of ones furbabies. My little terrier can see again!!! I still cry when she looks at me and sees me!!! ????????????????????

Sherrie Kirkland

2 years ago

Dr Haeussler Jr is the best. He gave my little girl a good life. She had one problem after another. And to have her eyesight I can’t thank him enough. Thank you

Chrystal Brown

2 years ago

Great staff Dr Spatola is awesome! They make sure questions are answered and that you feel comfortable!

Mary Troxelle

2 years ago

They are wonderful doctors & they know what they are doing. My dog is on the road to recovery, I was so worried about him.

Shelly Adams

2 years ago

They saved our Kili's eye and gave him wonderful care! Would recommend to anyone.

jammie wenzel-lane

2 years ago

Nobody likes to be referred to a specialist. Our little pup needed to have his eye looked at and I am glad our vet told us to come here! From the moment we walked in, everyone was very sweet and caring! The doctor was thorough in his exam and in his explanation of recommend action. He gave us an estimate for surgery (a LOT cheaper than I expected!) but didn't pressure us to schedule "RIGHT NOW". (I will add that our pup was too young for surgery anyway) We look forward to our little one getting surgery and living a happy healthy life!!

Shana Hoffmeier

2 years ago

All they care about is making money. They do not care about the animals. Unfortunately there aren't many other options

Skarletx Caproni

2 years ago

Had a great experience to day with Dr Haeussler. Was absolutely awesome to be able to go back in with my fur baby he was well taken care of and I'm happy with my our care. My fur baby is on the road to recovery from successful cataract surgery.

Emily Miller

2 years ago

We took our cat Mouse in today. She has been having eye issues lately and the doctors here were able to find the source of the problem. The staff is super nice and the doctors are willing to keep checking up on Mouse to make sure her eyes are improving. I highly recommend.

Heather Kirby

2 years ago

Curbside, great communication and very thorough????

Justin Hensley

2 years ago

My recent experience with the Animal Eye Institute has been over a span of roughly the last 5 months. We watched our dog become diagnosed with a eye condition that we had never heard of until his issues started; his condition is breed specific. We watched our dog lose his sight and go blind not in just one eye but both in a short span of time. The Animal Eye Institute helped us prolong our dogs sight even if just for a short time and when his sight was lost, helped us mitigate his condition to return as much quality of life as possible. They have always been very professional and beyond accommodating. Examples of this would be if we ran late or arrived early they would still get us in as we traveled 6hrs round trip to take our dog there. As well If we needed medicine called into a pharmacy that was local to our home before our next appointment because we had ran out, they made sure it was taken care of. Some other reviews on goggle complain about the cost so I’ll discuss my thoughts and experiences regarding that. As for the cost of all this it can be looked at as expensive, or it can be looked at it as appropriate. We felt it was appropriate as ophthalmology is a specialty, and with that by the time you add in their cost of office space, over head of maintaining that office, maintaining a support staff, procedural equipment and I don’t even want to imagine the tremendous amount of student loans that have to be repaid for their education to be able to offer these services to us in the first place. As for our pets outcome we were pleased. They prolonged his sight as long as they could with medications and when that no longer worked, they came up with surgical options to eliminate his pain and restore as much quality of life as possible. Our pet suffered no post surgical complications, they called twice during the initial post op period to check on our dog, and provided contact emails and phone numbers if questions or complications would arise from us during the two week post op recover period. The only thing I wish they did a little different is to try to discuss with the pet owner a little more bluntly what the pet will look like post op for the first few days. They do discuss things with you but in a manor that attempts to ease your mind before the surgery. They did say he’s going look a little rough for a few days once the surgery was over with and we are standing there with him in a small panic due to his presentation seeing him the first time post op. Now I want to be clear this was completely normal and just part of the the surgery / post op for our pets specific case, there was going to be a fair amount bloody drainage. We just didn’t expect how rough he would look post op for the first few days. However in the staffs defense it is hard to prepare someone for that.

Michael Kraemer

2 years ago

You did a great job with my dog

Andrew Barber

2 years ago

Worst place ever. Rude and unprofessional also could use some help with customer service and communication. Was screamed at in the parking lot by Sarah the assistant. Find another animal eye doc if at all possible!!!!

Brenda Brown

2 years ago

Love them they have been so kind and understanding over my cat oreo cookie

Jennifer Kauffman

2 years ago

The animal eye Institute has taken excellent care of my sweet older kitty and we are very happy to "see" more of them! Thank you Dr. Haeussler & staff!

Meranda Saxon

2 years ago

Awesome service and friendly staff! Will be going here for all my animals!

D B

3 years ago

I cant say enough good things about this place Worth every pennie Thank you for taking such great care of Whuppy Puppy

Cynthia Alford

3 years ago

Staff friendly and efficient. Curbside pickup and delivery of your pet.

Greg Roberts

3 years ago

Dr. DJ and his team are the greatest. You will never find a veterinarian or staff that care more about your Animal and their eyes ever. They take the time to explain everything that is going to happen and the possible side effects as well as their continued effort to fix those should they occur. I don't think I met one person who didn't whole heartedly care about every patient they had. The stories they told us showed they all cared and took great pleasure in helping animals to see again. If you want your pet to be taken care of by someone who will do everything you would to make their life better this is the place.

Genda Minoru

3 years ago

interesting how the day after the exam, suddenly our dogs eyes got 100 times worse and she is bumping into everything now. What are the odds of that to go along with their high pressure sales routine?

dawn tindall

3 years ago

I've taken my dog there twice, on the advice of my pet. Treatment has been successful so far. The prices seem reasonable.

Tiffany Speakes

3 years ago

They good and polite. The curbside service was ok. But would've like to be in there with my dog. I do understand the COVID is a concern but still like to be with my dog. But they took good care of him and the doctor was great. And the re-look appointment was easy to make.

Vicki Bitter

3 years ago

Thankful to have a veterinary eye specialist in our region. Knowledgeable and friendly staff with my pet's best interests at heart.

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Animal Eye Institute, Ohio, Cincinnati

11851 Mason Montgomery Rd

Business Hours

Monday

8 AM - 6 PM

Tuesday

8 AM - 6 PM

Wednesday

8 AM - 6 PM

Thursday

8 AM - 6 PM

Friday

8 AM - 6 PM

Saturday

Closed

Sunday

Closed

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