All About Dogs of Northeast Ohio Chagrin Falls, Ohio

My Jax needed his toe nails cut. Being new to the area I was very nervous as to how he would be treated because of his breed. I was pleasantly surprised at the staff. They welcomed him so warmly and me as well. He can be a “wild man” but they took care of him. I was so thankful to find the staff to be nothing less than kind, welcoming and genuine animal/dog lovers. Thank you ladies????

All About Dogs is the only boarder in the area that I trust wholeheartedly. I’ve taken my dog to several other businesses in the past, for both daycare and boarding. When picked up, she seemed nervous, and when going back, had her tail between her legs. All About Dogs is the only place she’s clearly excited to return to and is always happy and warn out when I pick her up. The staff is friendly, professional, and are clearly invested in the well-being of the animals. I’ll only take my dog here and they will have my business as long as I am local.

I was referred here by my friend for an in home pet trainer. They sound so nice and actually answered my call at 8am. So thankful for that alone. My friend says they help with practical commands, not just "breaking your dogs spirit" like I heard other trainers say. Lovely when there are facilities that have the capacity to help ppl with new dogs.

My family has been taking our dogs to be groomed at All About Dogs for years now. Not going to lie, was super sad when the one groomer that we had been taking my Lucy to for years left, but now we go to Michelle and she is just the best! She grooms my Lucy (Cavapoo) to perfection! I also love how at All About Dogs they take the health of the canines that come through their doors very seriously, and they offer easy to understand explanations for the need for the vaccinations for your dog in their emails. They take kennel cough very seriously, and I cannot express enough how comforting that is to know that my dog will be in such good hands when I drop her off. They tend to get pretty busy, especially during the holidays or in the warmer months, so if you would like to schedule an appointment make sure you book it in advance if you can so that you can solidify a spot!

They are so patient with my boy Clyde! He's an energizer bunny, but they still love him.

Had our first training lesson today. The facility and trainer were excellent, and we look forward to going back for more!

We have been going to All About Dogs for over four years and cannot express how great the staff is here. They know our dogs, build relationships with them, and create trust so we feel comfortable taking them for day care, grooming and overnight boarding. They answer all our questions and keep our mind at ease while traveling knowing our dogs are in safe hands. 5/5 recommend!

Highly recommend All About Dogs. Shout out to trainer Melinda, who worked with me and my 14 week old Golden Retriever. Experienced and professional and supportive.

I recently boarded my labradoodle Riley with All About Dogs and had a wonderful first experience! I had a last minute change of plans over the holiday, which required me to find a kennel to board ASAP. All About Dogs was recommended to me by a friend. I called and they were able to accommodate Riley easily and with such short notice! The staff were so welcoming and friendly, and their facility was spacious and clean! I was initially hesitant to consider boarding, however after this experience, I trust that Riley was in the best of hands. I highly recommend!

This review pertains to their dog training classes. I really have enjoyed working with a variety of trainers and class topics at all about dogs. They really care about the dogs.

You can tell that everyone working there love dogs. I love the report card from our groomer!

Wonderful staff. Caring and loving!

We love Nina the grooming is outstanding

My dog Rocky got sprayed by a skunk, I asked if I could just bring him up and they offered to make a skunk shampoo for him. Easy and cheap- and the lady helped me load my terrified dog into the bath. Thank you!

They take great care of your dog. They carry some dog food and treats .They have a Boarding service, grooming service and walking service . They have training classes and also partner with Rescue Village to socialize dogs for adoption.

Never used them for boarding but I'm bringing my puppy for basic training

Super friendly staff and a wonderful grooming job on my golden doodle . Love the report card idea.

100% Recommend - If you are a dog owner looking for a boarding facility that you can trust and know your furry companions will be safe and loved, look no further. All About Dogs boarded our basset hounds, Curd and Tagalong, just this weekend and they were nothing but happy and bouncy coming out to greet us after their stay. They give you AM/PM reports where you can see what the dogs did, how they ate, their potty schedule, etc. It was a wonderful experience, inexpensive and worth the traveling to make sure your pups are taken care of properly while you are away. We live on the West side and will ALWAYS use All About Dogs in Chagrin Falls, about a 40 minute drive from us, whenever we need to board the pups. The facilities are clean, the staff is so very friendly, they were happy to see the pups and overall, just very professional. Your pets will be in good hands. THANK YOU AGAIN for making Curd and Tag's experience wonderful!

Friendly staff, groomers do a great job, good service

We are pleased with this facility and all of the amenities they offer for our dogs!

Great boarding facility. My dog always well treated/taken care of. Grooming appointments are hard to get? Switched to another as I couldn't get appointments.

e boarded our dog for four days. Day 1: dropped off at 8am and the log they gave us stated they never fed our dog breakfast or dinner... what?!?! Our dog is a high energy hunting breed who loves any weather outside and will play for hours rain or shine... that’s why I found it surprising the log states our dog wanted to just “stay inside and cuddle on a rainy day”... perhaps they were just too lazy to do there job that day... also our dog does not cuddle... so that’s a bold lie as well. There were several mentions of our dog being “calm” “cuddly” which could never be descriptors for our dog. Lastly they referred to our dog consistently on the dog as a “he” like “he was so cuddly and playful”... our dog is a female... did they even deal with our dog at all? We called to complain after we read the log. They had no real answers. They even back peddled and described our dog as “nervous” “didn’t eat much” They had no explanation for why her meals were not logged but they claim she was fed. They did say they knew she was a female and it was just an error. They did advise that our dog was not cuddly and they aren’t sure why that was written... What a scam! These people clearly don’t care

Very clean. Used the self service dog washing station and it worked out awesome!

We take both of our dogs there and we love it. Andrea does a great job. We tried other places around town and like All About Dogs the best.

Very caring and compassionate with dogs. My dog was groomed and he is an adopted dog with anxiety issues and I believe he was cared for well :)

Great care for our dogs. They are very professional

Never again will we use this place for anything. Do your the job right the FIRST time, maybe receive a different review. They are hit or miss; The grooming is mostly average. This was the last visit and the last time we will be taken advantage of... Let's start with answer the phone. Then, handle problems as fast as you reply to negative Yelp reviews... Next, train the apathetic staff who barely look up or offer up a nice greeting. Also, your summary "report cards" are always different then what the groomer reports: "she loved the dryer today" (umm..my dog hates the dryer) It's like they fill those things out the night before and just fill in your dog's name... The one groomer we had obviously is in need of re- training. What normally takes 3 hours for my two dogs, only took her a little over 1 hour? They looked terrible; un- even cuts, painfully sheared hind legs..muttons still stunk and were shaggy. AAD front desk girl blamed everyone else for their "sub standard" service: "that groomer was sick today and even is calling off tomorrow, that's how sick she is!" " the owners are off today and we can't bother them" ...promised a call back---received NO call back for 2 days. I finally reached someone in charge to have a conversation about it but the defensive, rude manager/owner basically said their "sub standard service was unfortunate". Then? Crickets. No apology. Since it was inconvenient for either me or my husband to bring them all the way back, I suggested their pet taxi service ( they did not offer the taxi). They acted like I was lucky they didn't charge me for it!..."We normally charge for this but won't charge you this time". (What the!) The taxi was 20 min late. This in turn made husband late. The driver blamed "My GPS couldn't find it"-- (really? we get mail here everyday) All About (Blame) will eventually blame the customer when THEY messed up in the FIRST place.

Great place for dog washes, dog licenses, grooming, boarding and training. Everyone is very nice and easy to work with. Its wonderful to have an organization like this in Southern Geauga County.

Such a wonderful place! Our dog gets so excited when we pull into the parking lot, he knows exactly where he is and that he's about to have a crazy fun day!!

I take both of my cocker spaniels to All About Dogs for grooming. They both love seeing their groomer, Nina, who treats them like they are her own. They come home looking great and feeling happy, which is my biggest testimonial.