Banfield Pet Hospital Centerville, Ohio

Only posting a one star review in hopes that someone will see it and be able to modify Google of the updated hours. As of December 5th 2021 their hours are: Open Monday through Saturday 8 to 6 Closed Sunday Don't want someone to make the same mistake I did and try and come here on a Sunday looking for help with a pet

I used to love this location. I’ve brought my dog here for 6+ years. I’ve noticed a steep decline in quality the past 2 years, but the pricing has only went up. They used to take a lot of time with your pet and be personal, now this place is run like a mill and it is not worth the price anymore.

We had our Ellie girl (dog) for 14 years. She had a great life. She's had her bouts with skin irritation and ear infections. Banfield has always taken care of her needs with no judgment. On top of that, they've taken care of all of her vaccines, dental care, etc. Sure it still cost a lot, but the monthly payment plan helped a bunch! Today, we said goodbye to our sweet Ellie, and we have no regrets with trusting this hard decision with Banfield. Thank you all so much in being in this journey with us!

Deceptive animal care program. Just want to warn others either not to sign up for this, or examine the fine print with a microscope. Once enrolled, they won't let you out, and say that there is nothing they can do.

They took great care of the dog I was watching that week. Poor baby had allergies and they put her on meds that cleared it right up.

Always so caring and willing to spend as much time as necessary to answer any questions,dedicated to finding what works for your pet! We love Dr. Lohrey, Jill and Sam!

Great staff and doctor!!! Great prices. Very nice store. Clean and organized.

I changed locations. I love the doctors here.

They really do care about our fur babies

The doctor's and staff are so sweet! I love brining my pet here.

Dr Abernathy is wonderful, and the team here truly cares about the wellness of each pet that comes in.

I don't recommend Banfield to anyone. I took our 9 year old beagle Layla in on 7-5-21 Layla wasn't feeling well. They gave her a B12 shot and sent her home with a couple prescriptions to the tune of $219.00 with having an optimum wellness plan. I was also told her kidney counts were improving, Layla was diagnosed with Kidney disease in May of 2021 by Banfield. Layla didn't seem much better just a little more perked up when we picked her up probably the shot that did this. Layla stopped eating Wednesday afternoon, Layla wouldn't take her medications either or eat anything even people food. I went to Banfield in person on 7-8-21 to speak with her vet. Layla's vet Dr. Clinger was out. I was told by a vet tech. or receptionist to try another dog food and she would pass the info on to Dr. Clinger who would call me Friday 7-9-21. After not hearing anything on Friday by 11:30 AM I called Banfield apparently Dr. Clinger was in surgery but would get with me. Understandable. However right before closing the receptionist reached out and said Dr. Clinger said to try some over the counter medications. I said I already told you Layla isn't eating anything or taking her medications. I will be taking Layla to the ER. The ER told me Layla's kidney numbers were bad, I had to put Layla down. early Saturday at 1:15 am. Banfiled said earlier in the week Layla's kidney numbers were good and improving. It really hurts that Dr. Clinger couldn't reach out to me that shows unprofessionalism and that she didn't seem to care in my eyes which hurts. I'm now also fighting with Banfield Corporate to cancel her wellness plan you can't do it at the local Banfield pet hospital. They want me to pay $250.00 to cancel when Layla is dead, after I spend $219 on Monday 7-5-21 that did nothing for Layla. If I could give this place zero stars I would. Go to a local Vet that cares not a corporation that only cares about seeing as many pets in one day as they can, pushing there wellness plans, and sending them home with medications as soon as possible. Total money hungry corporate greed that could care less about your loved one and family. STAY AWAY!

Banfield only handled filling a prescription for me given my dog by the emergency room. They on the several encounters at a couple different locations has been positive. They were friendly and helpful

It's clean, nice. All personal are so friendly and sweet.

The best in ohio. I love them ! Very sweet and caring and patient. Took great care of my Tinker.

Take all 4 dogs there, the vet care is great, but the price, not so much....

This is the second time that we have tried to schedule a teeth cleaning with them and, instead of actually scheduling the teeth cleaning, they are scheduling other services that we have not asked for. When trying to work around our personal schedules after they have made an error(school, work, etc.), they have chosen not to work with us and this has been extremely inconvenient and unprofessional. While we will not be returning to this location in the future, staff and and the services rendered are otherwise usually okay - this is why they are not receiving less than 3 stars.

Everyone at Banfield is great. They treat my pets as if they were their own. My pets get greeted by name, they are taken care of very well and show no hesitation about going to the vet. The doctors and techs are friendly and professional and take time to explain everything and and questions. I recommend them to friends looking for a new vet. I also like their wellness plans.

Caring, kind, compassionate staff who clearly love animals.

Molly is staying here while her mom is in the hospital, and Molly is doing just great here and they are taking such great care of her! She was very happy on our visit today and even took a treat from me!

Easy peasy, have Sunday appointments available

We love it here so much. I have an older diabetic dog and her best friends are Jessica and Dr. Segal at Banfield. The whole staff is amazing but Jessica is the reason we stayed here even after moving farther away. She makes us feel at home every time we come in.

Great staff, really care about your pets and always answer any questions!

Had nothing but good experiences with Banfield, they take very good care of my service dog. The doctors are very knowledgeable they are upfront about everything that needs to happen and the cost it will take to fix it. They are very good at what they do.

Great place to take your animal at a budget price.

Great! Friendly people and they love your pets. ????????

They were great with our puppy

I greatly appreciate the Veterinarians and Staff at the Feedwire Road, Centerville, OH location. Each person is friendly, responsive and caring. Our poodle seems to enjoy going to this location. The services can be a bit pricey, even with the Banfield plan. But many Veterinarians are overpriced. The doctors and staff have proven themselves to us regarding listening and responding to our dog's health needs.

Super friendly staff, all going out of their way to make our pup comfortable.

Great veterinarians and assistants who really care about the well being of your pet. I've seen two separate vets here and they both give clear answers to your questions and inform you about your pet with great detail. Highly recommend.