Polished Paws Salon & Boutique Avon Lake, Ohio

Pricey but very nice people and you get what you pay for

Very disappointed and upset after our dog came back from a nail trimming today. She was shaking and she had several bloody nails. We will never go back.

Rebecca took on my 9 year old, completely neurotic 10 lb dog. He hates to be wet, hates being groomed, and is terrified of kennels. After a year of him biting everyone who tried to groom him, and subsequently being told to never bring him back, I was at my wits end as to what to do. I went to his vet and she recommended Polished Paws. Rebecca took my Chewy under her wing and exceeded all expectations!! He was fully groomed, uninjured and so was she!! AND she is willing to groom hi again!! I will never go anywhere again! Rebecca, YOU ARE THE BEST!!!!

My labradoodle visited for the first time yesterday and walked out looking better than he has in a while. He’s old and can’t stand for long periods of time, they explained the tubs reached the floor so he wouldn’t have a hard time. You could tell he felt good too. When I was picking up, the front desk employee was extremely rude, kept cutting me off and I could tell she had no desire to even hold a conversation with me. Also, no tipping on credit cards would have been nice to know before hand.

My German Shepherd looks fantastic. For the few extra dollars , the results are FAR better than other salons. His nails were not just blunt cut. They were rounded and smoothed and cut short enough . His ears were cleaned. His fur is completely free of any remaining winter undercoat. He's soft and smells great. This is not the first time they did an exceptionally good job. He looks show ready.

Nicole is the BEST groomer!! She's worked so hard with our extremely anxious doodle!! Our pup always looked so cute!!

Nov 11, 2020...This was the first time taking my dog there, they did an amazing job!

They do a great job!

Rebecca's the best with my grouchy cats.

Rebecca has be great for my mini dachshund!! By far the best service I have received. Make sure you book your appointments in advance or it's hard to get in. That's a good problem to have though and shows you how well they treat our furry friends!

Best service and my dog looks great

They do excellent work and are very caring .

The facility is very nice and the people were all kind and welcoming. I had April groom my Shih Tzu this week. It was my first time bringing my dog for grooming he was supposed to received a bath, deep condition, a cut, nail trim, and ear hair removal. They forgot to pluck the hair from his ears and I did remember to ask for this before leaving. Everything else was done per my request. However, his cut is very odd. He has these patches where his hair is very long on his chest and the back of his neck. His face isn’t even. Under his right eye is way shorter then under his left and his mustache is way longer on the right then the left. I also said I wanted to keep a rounded puppy look and they took off his entire beard. Over all I had a decent experience and am hoping the groomer was just new and inexperienced. I will absolutely take my dog back and maybe try a different groomer.

They do a great job of grooming on my English Springer spaniel.

Barbie did an amazing job on my sheltie

Great job. Dogs love it.

Best dog grooming excellent staff friendly service

Just picked up my dog from Polished Paws grooming salon. She was dropped off this morning before I went to work. They knew they would have her for the day. The lady brought her out, and then noticed that my dog had been left in the crate so long that she had peed on herself. She is a well trained dog, crate trained as a puppy and has not went in the house since she was a baby. The lady that brought her out SAID they had forgotten to take her out. The poor thing peed for a good 2 minutes when I got her outside and drank a full bowl of water when she got home. They gave me excuses and even stated, maybe she was given a water bowl she spilled on herself. Apparently not. So she was there 8 hours with no bathroom break or water, and then they lied to me about it. The last time she went there, about 6 weeks ago, she caught kennel cough, when she is supposed to be vaccinated against it. We had already stopped using their daycare and boarding because we did not trust the care and the last vet we saw was very uncaring, it was not her usual vet. We have been going there for 5 years. The care has went down and down and is terrible now. I came home crying thinking about her stuck in that crate and knowing she was crying to be let out. The front desk lady said she did not know what to say except sorry and the one they brought out to 'talk' to me only lied. I am not a person that yells. We will not be using this organization again and I will make sure to tell everyone about the lousy care my dog received.

Staff was busy but very attentive to my pet

friendly professional staff. they do a great job and treat your pet right.

A little expensive but nice selection of treats and toys. Groomers were fabulous.

So professional! Fabulous staff! Works wonders!!

Awesome people can't say enough worth the drive...my service dog Lacy loves them