Carolina Veterinary Specialists Greensboro, North Carolina

Overall, I have had a great experience at Carolina Vet Specialist of Greensboro. My cat was referred to the surgery department for what I expected to be a simple surgical procedure. Dr. Dahlinger was very thorough and encouraged a more thorough work up as her surgical disease was likely caused by another disease. Because of his diligence, we discovered my cat has cancer. Dr. Dahlinger was empathetic and worked with other departments within the clinic to help give me answers. Though it wasn’t the outcome I expected, my experience at this practice was excellent and I would bring my other pets here as well. The support staff including the front desk, assistants, and technicians were all very kind and helpful.

2.5 hour wait to quote us $1,000 for a blood test for my cat with no explanation. Pretty exploitative.

Not suited for an emergency, had to wait an hour outside for their “curbside” emergency and still no one came out to check my puppy in.

Our cat popped one of her stitches after her spay, and the technician was very caring and understanding about everything, and it only took an hour for them to have her all set! The price was also very reasonable, considering it was an emergency visit.

Idk if it’s possible to leave zero stars, so I chose 1. Been sitting outside in my truck for 6 hours, because covid makes them unable to actually deal with customers. Good news is my cats abscess popped in here in my truck while we waited so that’s a positive

Brought my cat for an emergency visit. They were so kind and caring with both her and me. Explained everything very thoroughly and gave me fool proof instructions for the take home meds. So thankful for their help!

I just want to say staff is very nice and understanding, which is a good thing. However that's all the positives I have, for context my cat wasn't feeling well. I decided to go here since it's walk-in's 24/7. Upon my arrival I had to sit in my car for about 30 minutes, wait for someone to get my cat out of the car since we can't go in unless we're just gonna go pay. And another 10 minutes just to tell me that in a nutshell his breathing isn't good and that they're gonna have to do an x-ray scan that'll cost $376, after I already paid $135. Again great staff but their philosophy seems to care more about getting your money then taking care of your pet. I don't think I'll be coming back unless it's an absolute last resort.

Carolina Veterinary Specialists saved my dog Nova. I can never thank Dr. Olsen and the entire critical care team enough for all the amazing work they did for her to be able to come back home to us. Love you guys so much!

I would never recommend anyone bring their pet here. They do not care if you have an emergency. Your dog or cat could be dying and they will still make you wait for hours. I will never try this place again.

Called and they referred me somewhere else that says a lot to me so stay away.

We have a wonderful Shi zu named Josie that contracted IMHA . I cannot say enough about the staff and doctors here. They CARE and are simply wonderful. Dr. Olsen and his staff are top notch and have saved her life multiple times. Josie is living a normal life because of them. We simply cannot thank them enough! ❤

I had to give one star but my REAL choice would be ZERO STARS!!! NOT only did they attempt to gouge me when my heart was most vulnerable by giving me a cost of $3000 but then they said "you can contact some non profits to see if they can help you"....REALLY...THAT IS NOT A SOLUTION! Non Profits during COVID are so short staffed it would take days for them to get back with me....they KNOW THIS, it was a guilt trip to get me to fork out money that I do not have. Meanwhile my puppy is bleeding out with a crushed scull and her eye popped out. BUT SURE WE WILL WAIT!!! Thankfully I had someone with me that suggested that we contact another vet to see what their opinion would be. With the information I gave them the cost was $800! GUESS WHAT THE FINAL BILL WAS??? $789! Now my baby girl is happy, healthy and we will NEVER speak kindly of this so called vet. Shame on any establishment that would take advantage of people when they are so emotional vulnerable.

My friend had a very good experience here, so when my cat was having an emergency I called them and was told "we aren't taking emergencies today". It was 10:30am on a Wednesday. Their website says 24/7 emergency care. I understand staffing issues or that maybe you are no longer doing emergency all the time for whatever reason but PLEASE update your website with factual information. It says 24/7 emergency care repeatedly on your site.

We’ve brought our pets here four times and they did an outstanding job every time. Saved our first dog from bloat and he lived another 1.5 years. Second and third time saved our second dog from a collapsed lung. And when our old boy got in bad shape last night (we had an appointment to have him put down today) they very compassionately relieved his pain with kindness and gentleness. Great doctors and friendly staff…they deal with people at their worst when anxieties are high and have always done a great job for us. Thank you for being there when we needed help. I cannot compliment them enough.

We are so pleased with Carolina Vet Greensboro. It has been very stressful dealing with our dog’s cancer, going to vet after vet, but here they were so helpful. Thank you!!

I called asking to bring my puppy in at 6am because he was having an emergency and they waved me off and tried to make me wait until 8am. They also quoted me 800 dollars worth of examinations. I got the same examinations at a regular vet for 50 dollars and an additional 20 since it was an emergency. They refused to care for my dog until they changed shifts 2 hours later at 8am. This place advertises 24 hour emergency services but I was refused and did not even get the chance to bring my dog in. I’m glad I found another vet because this place was very disappointing.

Terrible long waits no communication and does everything even if it's been declined. That's not legal. Many mistakes made every time. Will not return. I don't trust my pet here

Rude staff called me over to receptionist station only to take a phone call as I started relaying my emergency. Not just thanks for calling can you hold. A legit entire phone call. Was told it was not an actually 24 emergency hospital which is what it states on Google. Advised I was referred to them by my vet. I said my dog has an eye injury is there no one that can please look at her? They said the ophthalmologist was there but couldn’t see me today. They sent me to CVS in Winston Salem. Said they take emergencies today. Terrible service! can’t even go inside with COVID restrictions. They take my very old geriatric dog inside then 5 minutes later call me and say we can’t treat her eye here. You need to go to CVS in Greensboro! Where I had just come from! They Said the ophthalmologists may could try and squeeze her in today but that there was no radiologist there if she needed a scan. I Advised them dog was not eating. Was Sent home with oral medications none of which she will take bc of pain level- she can’t even open her mouth without yipping in pain. Did not give any injectable versions of medicine while there. $250 for that visit and had we gone to the CVS in Greensboro who were already excessively rude that morning just for an ophthalmologist consultation I was quoted $400. That was just the consult and the doctor would have said the same thing. I can’t see her cornea she should get a ct scan but radiology isn’t here today so you will have to also schedule that. HOW DARE THEY CALL THEMSELVES EMERGENCY MEDICINE! They are nothing but specialists referring out to other specialists- not ever treating. they didn’t even wipe the bloody tears that were coming down my dogs face during her exam which I was not able to be present for. My dogs history on her d/c sheet was wrong getting the timeline of incidence incorrect and who knows if they actually even really examined her at Winston location? Our mobile vet is thankfully going to come here today to give her some injections of the medicine. Do not go to CVS for emergency shame on them!

Not sure why this is labeled an emergency vet. I took my dog here after he lost consciousness twice on a walk after eating something. I drove an hour to get here because it was the closest to my house and even told them that on the phone when I called to check in. The lady told me that they couldn’t take him because they “didn’t have the staff to assist and because they didn’t really know what was going on with him” apparently you should only bring your dog if you know what the emergency is. They referred me to After Hours emergency vet which was about 7 mins down the road - take your pet there instead.

We were very impressed with the service provided at CVS. Our 8 month old puppy got into sugar free gum. Upon calling CVS they quickly gave us the number and instructions for the ASPCA poison control line. Upon arrival, we were met with kind and caring professionals. They treated our sweet puppy quickly. After their initial evaluation they provided us with an update on her status and proposed treatment plan including an estimate of cost. The doctor was very attentive and answered all of our questions. We were told that we could call at any point and I did (multiple times a day). Every time we called we were treated with a compassionate person on the other end of the line that happily provided a thorough update. Additionally, each of the doctors called at the end of their shift to provide us an update. We were given detailed discharge instructions. Even after our puppy had been discharged and bill paid, CVS answered our calls with questions with the same care as they did while our puppy was a patient. Our sweet puppy is alive today because of this establishment.

Took my dog to them on Sunday. He had not been eating and was vomiting up corn cobs. They took xrays and gave him fluids and said they saw no reason to call in the surgeon. Told me take him home and if he wasn't better by the next day to take him to my vet. My baby took a turn for the worse over night. Rushed him to my vet as soon as they opened. They did surgery to remove blockage in small intestine but he cardiac arrested during surgery and died. I can't help but wonder if he would still be here if they had called in the surgeon the day before. I am heart broken and have no faith in these people.

Brought a small kitten here around 11:45 pm, was told it would be a 2-3 hour wait. No problem. When they took her in they kept me updated the whole time. When my dad wouldn’t answer the phone to pay because he had fallen asleep, they let me take the kitten home and call back to pay today. Great staff, the kindness made me cry in relief

The services are way too expensive which tells me they care more about $’s than taking care of your pet. You are forced to make a decision on how much you love and cherish your pet vs. what you can afford and what is really within reason. This is the second time I have had to make this decision— the first time (10 years ago) I made the wrong decision, had the surgery and my pet was paralyzed—carried him around for 7 years before I had to put him down because he couldn’t move. Is the price really worth the chance you take??

This place is beyond amazing. Our fur child stomach had twisted at around 10am took her to our normal vet who recommended Carolina Vet. Specialists, our vet also called them first and was able to give us an exit mate up front. So we knew what we were going to be looking at upon arrival for the emergency services. Upon arriving and following the signs that state if this is an emergency please bring the animal in, they were waiting on us. After sitting in the car for a few minutes Dr. Brown called us and was extremely comforting. Our fur child was in surgery within a hour of arriving. We were provided with time estimates and also major updates. We were told that we could call at any point and you better believe it we did. Every time we called we were treated with a joyful and compassionate person on the other end of the line. Upon picking up our fur child we were given detailed instructions on what to do. Our fur child decided a couple days later to have something else wrong with her. So back to CVS, the vet. We were given updates once again. Our fur child is alive today because of this establishment. Yes it was expensive but even human emergency services bills are expensive. Our o my negative comment that we could make is that they are not an everyday vet, and just emergency and rehabilitation.

An absolute horrific experience. One doctor for all the very sick kitties and dogs. I waited 4 hours one day and am now into my 5th hour waiting for the one doctor to attend to my cat. No compassion for either our family pets...or the owners who are going through an extremely difficult time.

The best place to leave your dog to die and to waist your money????

Horrible experience. My dog had surgery. Tech was terrible and unfeeling. My puppy is having issues after surgery and they could care less. Will never revisit after this experience. Absolutely terrible

Terrible customer service at the front desk!!!

Recently, my dog's cancer returned. After speaking with the veterinarian at CVS Winston-Salem who initially did my dog's first ultrasound, my veterinarian routed me to Carolina Veterinary Specialists, Greensboro for an ultrasound. The front-line staff were very organized. My call to the front desk (as this is Covid) was answered quickly. Our veterinary technician Heather was an exceptional person! She was genuine, compassionate, empathic, and kind. She was gentle with our little girl. The radiologist performed the ultrasound quickly, and we knew in 15 minutes that her nodes were swollen (suggesting the cancer had returned). Although the ending was very sad--we appreciate how thorough and compassionate all staff were at the CVS facility in Greensboro, NC.

I was referred here by my home vet as a last resort because my dog was very sick. The Vet that I saw was cold and unhelpful and told me after just looking at her that she most likely had cancer and that I should think about putting her down. I opted for the tests to be sure that his diagnosis was correct. My dog received several tests worth nearly 4K. It took the doctor 2 weeks to call back with the test results because he went on vacation and did not bother to let us know as we waited to hear if my dog was critically ill and needed to be put down. When the test results finally did come, they were inconclusive and he ended up telling me to go back to my regular vet because he had not figured out was was wrong with my dog. All in all, my dog thankfully recovered on her own. The experience here was horrible and a waste of time and money. Go somewhere else