Rock House Groom & Board Dahlonega, North Carolina

They are THE BEST. They are flexible with boarding pick up and drop off times. They groom my Alaskan Malamute Bailey and he loves them and they do an AWESOME JOB! I cannot say enough about how great they are!

WARNING DO NOT LEAVE YOUR PET WITH THIS PLACE!!!! I made reservations to leave my dog with this place one month in advance to board my dog. I called several times to confirm the reservation. When I arrived the place was empty. Only to find out that they transport the dogs 30 miles away at their home to board them. I agreed to bring my dog to them only to check out the place and see where my dog would be. When we got to the location I did not even get out of the car, we kept going. The trailer and yard looked like a pig stye. I was so upset that only by the Grace of God my little fella did not end up staying days at this horrific place. These people are a joke! No where does it tell you they transport the animals. I can not believe these people are still in business!!

They were great, they were able to accommodate me with last minute boarding during a very stressful time.I really appreciate there attention to detail.

Bella loves going for her bath

Great Job. Loved experience and so did our puppy Raven

Let me begin by saying Rhonda and Jim love animals! I have used them for boarding and grooming and I will not bring my pups anyplace else. They love my babies like their own, which makes it much easier to leave them behind when necessary! We have been using Rock House for almost 5 years now and they have either groomed or boarded all of my dogs since I met them. I have used all of their locations, while currently using the Murrayville space for grooming. It’s the most convenient for me. I highly recommend them for your pups!

Extremely pleased with the groomers at Rock House. Our dog Maggie was shedding terribly. One trip to Rock House and her fur is not flying all over the house!! She looks and smells great. Best groomers ever!! Will not go anywhere else!

I took my 10 year old Siberian Husky to have him brushed out which I do yearly when his undercoat starts molting. They told me they could see him at 9:30 am but I didn't get my dog back until 4:30 pm - 7 hours later and when I got him back, it looked like they pulled his hair out or brushed too hard leaving his skin raw and inflamed. I will never ever take my dog back to this place. I will do it myself next time.

Had my Pomeranian mix in for a summer shear. He'd never been to a groomer before. This place was recommended by a friend. I paid$55 for a shampoo and cut . We were very pleased with the price and the quality of care. We will be back next year!

Treated my dog great for an overnight stay!

Very good friendly took my dog as a walkin very pleased will be my permenant groomer

Injured both of my Yorkie’s at two different visits. They will not inform you until way after the fact. Last one required trip to emerge vet for sutures. If they had a -10 stars I would rate them lower than a 1 star

They are awesome they done a great job with my Angel

I regard my dog like my child so make every effort so my pet feels happy about the experience. They do give your pet a cute bandana around your pet neck. There is and employee there who cut my dog's tongue. Be careful she still there. They did offer a free shower for my dog but she has no business being there. I will keep you updated.

The owner and groomers at Rock House Groomers are always amazing with our sweet boy Dudley. He loves to play at their Doggie Daycare. They always treat my family with kindness and the best customer service. I am thankful for them. And so is Dudley. ❤

A wonderful place for grooming

Great grooming job on my dog

THESE PEOPLE ARE A JOKE!!!! Do not leave your pet at this facility. The facility at which you drop your pet off is not where they are kept. The facility on Dahlonega looks nice and well presented but they keep the dogs at there house to board them and they stay in an old dingy garage with 1 window unit! They are both extremely rude and do not have any customer service. Was told we cannot expect for your pet to have 24 hour watch care for $25 a night. Jim and Rhonda are not nice people nor do they have any idea about animal care!

DO NOT LEAVE YOUR PET WITH THESE PEOPLE!!!! We left our 6 month old puppy and everything went wrong. They never asked us to sign a single paper nor did they ask for proof of any shot records or anything else. These people are a joke. They lied several times and would not answer our call. We were told by Jim himself that they do not have to answer our calls! They did not feed her or if they did it was not her food. They transported her to there house where they claimed they had a state of the art boarding facility and when we arrived our puppy was being held in an old garage and not well kept. The first night they left her at the grooming facility in Dahlonega because they were incapable of getting her in a mini van. She stayed there all night by herself with no supervision. When we voiced our concerns Jim was so defensive and rude and would not even listen. If you love your pets like we do please do not leave them at Rock House board and groom.

There is so many reasons on why you should NOT take your furbaby here. -NO response. When you call. NO answers -NO updates about your dog -If you have a feeding schedule. Don’t not expect them to follow it -brought my dog food there and was not given. Instead they fed her a different brand of food (My dog stomach is now tore up) -dogs lefts in a old garage -it’s dirty area and not a lot of Air conditions -dog not being bathed - rude employees and management Please! I mean please! If your truly love your furbaby and care about who take care of them. Then save your money and NOT do your business.

First time taking our dog here. They were great, took good care of my baby!

The groomers are very kind and efficient. My dog was beautiful and calm, she was a happy girl. The price is good.

DANGER ! STOP if you love your pet DO NOT do business here ! Had a 9:00 appt I was told it would take 2-3 hrs at 1:00 I had not heard from anyone at The Rock House so I called them and was told that it would be " evening before Glory (my 13 yr Shihtzu) would be ready. I told them I had to pick her up no later than 3:00. I get her home and she doesn't want to walk. Her skin is shaved off on the back of both legs!!! They will not take responsibility for my baby's injuries . If nessary I will take action against this business. This is unacceptable and to think another lil Glory would have to go through this makes me sick !

We've been boarding our dogs at Rock House for nearly a decade now. They are wonderful. Our dogs are always happy and healthy when we pick them up and it is so nice to know we can travel and leave them in good hands. Would definitely recommend.

Great employees also good prices

Very friendly staff, you can tell they love their work. Rhonda is great and thorough.

They are awesome with your pets . They are carrying people . I highly recommend them

Fantastic job grooming my dogs...don't ever seem to be over booked enabling them to get my dog done fairly quick.

Outstanding place. They really do love and take care of the animals. Boarding our dog had never been so stress-free. The prices are a steal and they don't have the dogs in cages! Their grooming services are 'ze-magnefic!'..only a French accent compliment can do justice to the work they do. I know my Hawkeye loves it there.

We live out of state and came to Dahlonega for a long weekend camping excursion and decided to bring and board the pups nearby... cuz I’m one of those neurotic, childless dog moms. This trip was the first time in eight years of boarding our three furry kids at vet kennels that I wasn’t worried about their well-being and comfort while they were away from home. 1) We had a Sunday pick up and were well-aware that the drop-off would be in Dahlonega and pick up in Gainesville. Rhonda was very clear and double-checked multiple times on the phone. They do not provide the address over phone and give it to you at drop off for safety/security. 2) The Dahlonega facility is so cute and has an adorable and well-manicured play area for the dogs with indoor open pens with comfy bedding. 3) The Gainesville pick up was at the owners’ residence, but had an larger ancillary building where the kennels were with outdoor play areas so it’s not like they are sitting in some stranger’s basement - that one review raging about the dog being in a neighborhood is trippin a this is not a scene from “Deliverance.” 4) The owners are obviously dog folks, they completely eased our out-of-towner minds - they even provide their direct cell numbers to text/call for whatever. As someone who has always boarded our three dogs at vet kennels because I’m such a paranoid worry wart, I would absolutely board them there instead of a vet kennel, hands down. 5) At pick-up, I could tell our pups enjoyed themselves and were happy/energetic. Based on the comments from Jim (one of the owners), it was obvious that they played and interacted with them and gave them that human attention the dogs strive on. I’m confident they received much more attention and care than they ever have from vet assistants, who have much more animals and larger facilities to maintain. 6) They groomed our long-haired pup and he looked absolutely dapper! Overall, it’s a fantastic place with caring people and if we ever find ourselves back down in the area for more adventures, we would definitely check the pups back into our new, favorite dog “hotel.”