165 reviews
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Yelp (41)
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Brian Stone
2 years ago
I got a puppy from this business based on a recommendation from a friend. The puppy was delivered 2 days before Christmas 2021 and on Christmas Day the dog was experiencing constipation. I called the emergency number that was provided in the paperwork that came with the puppy, but was not expecting to have a vet answer the call. It was after all Christmas day. Julian answered the phone and was extremely helpful and thorough. He sent me text messages of instructions and things to get to alleviate the constipation. Unbelievable service and care. The puppy is doing great and the experience dealing with CPP has been nothing less than exceptional. I would have no hesitation in recommending them to friends and family.
Jasmin Mann
2 years ago
I have been looking around for months at different puppy stores, breeders, rescues…etc and Central Park Puppies kept standing out to me! They are professional, knowledgeable and very responsive. They were a pleasure to work with. Cannoli is an amazing puppy - she is friendly, playful and a great listener. I am so happy I went with CPP. If you are unsure where to purchase from this is the place!!!
Asya S
2 years ago
Got a Boston Terrier from them: came with a TICK in her ear & giardia. They promised to cover the costs of tick-related medical care (for giardia you have to go to their partner clinic that is located outside of NYC, so though they promise deworming etc., but you may spend more in gas money and cause more stress for ur new pup with such trips) and never followed up on the promise (been a year). As I later learned, their breeders are not that selective neither, I later on was able to get info that the breeder had about 100+ dogs registered on their "farm".... Was not able to get proper contacts for the breeder neither (apart from the mailing address) to check on pup's line (the registration was with some sketchy heirtage company)
Cloud Linsum
2 years ago
Purchased my mini dachshund from Central Park puppies and she is the sweetest dog ever. No issues, healthy. I recommend Central Park Puppies 100% from my experience.
Melany M
2 years ago
Ok, I don’t usually write reviews, but this business deserves a review 100%. I got a Shiba Inu puppy nearly two months ago. This was a new experience because I usually had support from my parents with my past dog. But now I was all alone. Central Park Puppies has an active Instagram to share your concerns and can receive an immediate response. They guided me because she is a timid puppy, and I was inexperienced with this situation. I took her to the Scarsdale Animal Hospital (the first visit is free if you take your puppy within 7 days of purchasing), and the rabies vaccine was free too. However, she was positive with the Coccidia parasite. CPP covered the medical expenses and the re-testing fast and guided me through it. They have a 24/7 calling center if you have any concerns or emergencies. The guy was very reliable. I took her to another vet and even did a blood test to secure that she is 100% healthy now. Her results were all good to go, and she is fit for now. Thank you, CPP!
Airam C
3 years ago
I had weeks looking for a place to buy my puppy, but a lot of places are scams. I ended up finding this place and hands up is the Best dog place ever! I just got my baby yesterday and I am so happy. Fast pick up the dog was perfectly clean and healthy. They gave me bag with food and some other stuff. Definitely recommend this place.
Rosalia Moran
3 years ago
Workers are polite and knowledgeable. Facility looks very clean and the puppies look well taken care of
Spugie Woogie
3 years ago
I had the best experience at central park puppies. I picked up my puppy, she was clean and healthy. They were very professional and accommodating. I highly recommend central park puppies.
Balatar Pathfinder
3 years ago
We got our mini aussie 2 weeks ago, with just a few minutes with the puppy I could tell it came from excellent stock! Also confirmed by our Vet! As for Central Park Puppies, what a fantastic place. The staff was excellent, friendly and very very helpful. From the first call to the hand off, it was so well thought of and handled. I was very impressed with a care package that came with pupply supplies (wee wee pads, wet and dry food and detailed instructions on care and feeding, including cooking for the puppy and all the vaccine records. Over all, I am happy with Cental Park Puppies and love our little Runa.
Rachel Reiss
3 years ago
My fiancé and I had been searching for a female Maltese puppy for nearly a year, and came across Central Park puppies. We live out of state so I had my concerns about getting a puppy transported to me, let alone from a puppy store. Central Park puppies was aware of my need and reached out in advance to let me know they had female Maltese puppies coming available. I worked mainly through Ash, who was wonderful!! Every time I had a question or concern, Ash communicated promptly with the breeder and got me all the information I needed, and continued to check in even after the pup arrived. I was very much concerned about having my puppy come from a breeder halfway across the country but she arrived safe and sound. I cannot recommend them enough - thank you Central Park puppies and thank you Ash for our little Minnie girl!
Susan Bagley
3 years ago
From start to finish Central Park Puppies provided superb customer service. In the initial phases of finding our perfect puppy, questions were answered promptly via Instagram. After purchasing and awaiting the arrival of our newest family member, the staff at the store walked us through all the necessary preparations. The delivery service provided through Central Park Puppies was professional and kept us updated on how our little guy was traveling. All that assisted were friendly, kind and professional. We even got a call after receiving our dog to check in on him. Do not think we could have had better service or purchased a more well taken care of puppy that we all adore. Thank you for making our puppy dreams come true! Would ???? recommend!
Angel Franco
3 years ago
Good products, and decent to better price than competitors
Christina Mclaughlin
3 years ago
ABSOLUTELY AMAZING!!! The staff are so helpful, especially Eric! I purchased my Pomeranian and he was brought to my house the following day with all his paper, food, pee pads and the cutest tye collar. He smelled AMAZING! We love love love him and I loved purchasing from this pet store! 100% recommed!
Damian Daly
4 years ago
The store is poorly stocked and staff are not helpful
Tatiana Taylor
4 years ago
I have been into this store quite a few times to browse the selection of puppies. Each time that I’ve gone I have observed the staff being super attentive to the puppies. When the puppies are whining they will take the puppies out and play with them. They are consistently ensuring that the puppies are sanitary and clean. They allow people who might not necessarily be interested in purchasing a puppy an opportunity to have time to play with the puppy.The dogs look very good. I have been to other pet stores are the dogs look like they are from puppy mills. And I can say these dogs are in great shape. Staff provides you with all the information required to make your decision. Everything is super transparent , And the staff will help you look over items required to make your decision. Everything is super transparent. The only reason why I haven’t gotten a puppy is because every time I get my husband to agree the puppy is already sold! I seriously highly recommend them to anyone, and I typically tend to stick with breeders when purchasing a puppy. I cannot sing their praises enough when it comes to customer service and quality!
spanishkid1
4 years ago
Got our yorkie from Central park puppies and could not be any happier. The breeder was great not one negative thing about him, and after i received my puppy, Central park puppies called me to see how my puppy was doing. Def not a puppy mill and will def buy another puppy from them very soon.
Rosemarie Pisciotta
4 years ago
My friends got thenmost adorable shihpoo chocolate...excellent service
Ronald Butt
4 years ago
The showroom is kept well. Staff is friendly. Puppies and kittens seem in good health and well kept. Parking difficult, metered Parking around corner.
Maria Martinez
4 years ago
I LOVEEEEE this place. I started following @Centralpups on Instagram a few months ago as my husband and I started having conversations about getting our first fur baby. When I DM’ed them on Instagram I received a response QUICKLY and literally at anytime. The person handling the social media site is professional, understanding and has a HUGE heart. Central pups is not your average puppy selling business- they care for their pups and truly want to make sure they are safe and happy. Their service doesn’t end at cash out they guide you along your journey of raising your dog. Providing different avenues of contact if you find yourself in an emergency situation or just simply have a question regarding your pups progress- I called A LOT and they were and are always super patient and understanding. I still follow them on social media and I’ve noticed that they are constantly trying to enhance the customer experience and find easier and seamless methods to connect puppies to their new families. This place always places the customers needs in the forefront. I’ve recommended this place to A LOT of people. Fun fact: they helped connect my puppy Archie @Archiesvault to his brother Milo. ????
A
4 years ago
I have dealt with many companies. None have come close to Central Park Puppies. During this pandemic many kids have been affected by the separation of friends and family to stay safe. As a mother I noticed this in my daughter. She has always asked for a dog, and what a perfect time to get her one. Central Park Puppies was a lifesaver. From the first call, they helped me with information on a dog I was interested in even when I was not sure I was going to purchase. The level of professionalism from their staff was phenomenal. I purchased a Doxipoo, she came the next day. The staff help with my phone purchase for a first time pup buyer and all the supplies I need. The delivery service was so kind and patient and professional and assisted me in surprising my daughter. And the addition to our family is exciting. I would definitely recommend them to friends and family.
Amy Ayala
4 years ago
Got my Pomeranian Luna from Central Park puppies and she brings such joy to our family she is full Of energy and very loving. Also the owner julian is very responsible he was there any time I had any questions or concerns I would recommend this place.
Avalon Aicrag
4 years ago
Thanks!!! I would like to give you more Stars so here you go ⭐️⭐️⭐️⭐️⭐️. Our Golden is the best Puppy ever he is healthy playful adorable... and you guys are very Professional, Responsive and Kind persons. Thank you again.
Linda L
4 years ago
After visiting this store two-three times, we fell in love with a puppy. Our family has been wanting a puppy for a long time. On May 25th we decided to get our cute fluffy havapoo from Central Park Puppies. At first, she was trembling a lot and we were concerned, but the store owners told us she is a very timid and shy puppy. Now she is comfortable around us, she has stopped shaking as much. She still trembles when it is cold or when she is held, especially by people she is not familiar with. She is super comfortable around me now and no longer shakes! So far it has been 3 days since we have had her, and we love her. She is starting to become more active and playful as she is warming up to my family members. We are taking to her to the vet at Scarsdale Animal Hospital on Friday (Central Park Puppies provides a free vet consultation at Scarsdale Animal Hospital within 7 days of purchase), and we will update on her health then! UPDATE: Lily's fecal exam came out positive for parasite. :(
Ayana Richards
4 years ago
Got my new puppy there. Very efficient and easy process. Also very timely and affiliated with a great Animal hospital.
Becky Stotts
4 years ago
It was a marvelous place with good workers. Would recommend.
Consuelo Santiago
4 years ago
I got a Maltese from them and I am beyond happy with the service I received from beginning to end. They are the best!!!! The staff is friendly and very attentive. I ordered my puppy online and I was contacted within minutes. Ren’s energy over the phone was very professional and happy, she helped me pick the right food and supplies for my puppy and also kept me informed every step of the way till I got my fur baby. I am planning on adding another puppy to my family, either a golden retriever or a goldenpoodle, and I will wait as long as I have to, to get it from Central Park puppies. I wish I could give them more than 5 stars.
Courtney Schroeder
4 years ago
Like most people during quarantine, I was on the search for a puppy, but was having little to no luck. Most places were puppy mills, over priced or had long waitlists. I came across Central Park Puppies on Instagram from a Z100 post, I kept checking back for weeks, but was skeptical. I found an absolute adorable toy aussie who I fell in love with, but still wanted to make sure everything was valid. I had emailed and dm’ed CentralPups and got a response within the same day. They answered all of my questions and sent information to reassure me that I was making the right choice. After buying my puppy online on a Monday, he arrived that Wednesday night. He came directly from the breeder in Missouri. The delivery company was courteous and professional, my puppy arrived clean, and calm. I received follow up phone calls from both centralpups and the delivery service, Puppy Express. They reassured me any follow up questions I may have would be answered. The following week I took him to the vet and he had a clean bill of health. I just wanted to post my review for any other potential customers who were at first skeptical, and verifying that I indeed made the right decision! UPDATE: Here is a photo update. He is 5 months old and doing great, no health problems or issues thus far. Central Pup also managed to send me photos of his mom and dad so that I could getter a better understanding of what he will look like full grown.
Jonathan Chen
4 years ago
Recently got a shih poo from them! He arrived healthy, happy, and super active from the start. They took the time always to answer my questions from beginning to end, from looking for a puppy to after care. Out of all the puppy stores in New York that I looked at, I would recommend them for reliable and healthy puppies that aren’t sourced from puppy mills. They even called me a couple days after to make sure my puppy was healthy and eating well. I’ve recommend all my friends in NYC to check them out if they’re interested in raising a puppy!
Julie Jasmin
4 years ago
I purchased my female red miniature poodle “Diva” on Oct 2019 & she has been great , healthy & a quick learner. When we purchased her the staff was nice & answered all my questions & they were very patient with me as to which dog I wanted to bring home, They had one named Ginger which was Diva sister & I was so undecided, I would definitely recommend this place to friends & family. ????????
Kanan Muflahi
4 years ago
They don't allow you to go inside even if you wear masks + they don't have dog available only a few and it's too expensive for a puppy NOT even trained dog, ???? 7-month puppy $3000 and up to 5k I prefer to invest this amount if I have it at all. I came all the way driving my car ???? 35 minutes on highway I thought It would be $500 to $600 max ???? that's what Google tell me With the persistence of this virus lot of people decided to own a dog . 5 stars ???? because the staff who work there she was nice talkin to me giving me her time but still I decided not buying because is not the right time.
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