Hôpital Vétérinaire de Montréal Westmount, New York

198 reviews

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Reviews: Hôpital Vétérinaire de Montréal (Westmount)

All reviews (198)

Yelp (4)

Google (194)

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Linda Downard

2 years ago

I can't express my gratitude with the way they have been able to accommodate my cat who Is dealing with urinary issues. They've been very thorough and explain everything fully and help me feel more at ease. It's always hard when your furbaby is in pain and working with them trying to identify the cause of my cats bladder inflammation has been so helpful.

Tuvshin Ganbold

2 years ago

They prescribed our cat medicine and asked us to come 3 times every few days for a checkup. I have no problem with that, but every checkup costs the same as the full consultation price. And then they prescribed another medicine that cost 50$ saying it's better than the old one they prescribed. So we spent 50$ on the previous medicine for nothing. Quite a scammy behavior imo.

Zeenat sheikh

2 years ago

Excellent customer service: everyone is always happy to help and they really treat every pet with great empathy and kindness.

Jesus Fernando Alvarez Franco

2 years ago

i absolutely loved the attention, the help and the information provided to keep my pet healthy. I'm coming back and I absolutely recommend it. be aware, prices are a bit high but 100% worth it

Jeannine Betts

2 years ago

Excellent service. They helped my senior car with an overgrown thick nail that was close to his paw pad. They were very professional and understood how to handle a highly anxious cat. Pricing is very fair and the staff cares about my cats well being. Highly recommend.

amanda levine

2 years ago

Told me one price over the phone, charged me another price in person. Once they saw my review, asked me to change the review and then refunded me part of the overcharge. Putting it back here so they don't do this to others. You can't bribe away a bad review

Madeleyn Conway

2 years ago

Excellent service. Our cat is well taken care of

Tessa Boyce

2 years ago

Friendly staff, I felt comfortable leaving my dog in their care for the consultation. Thank you!

Cynthia Marie

2 years ago

The care we got when they not only took us after-hours during an emergency, but also the time they gave us with our 18 year old cat passing away post that emergency consult, was stellar. I even got a hand written sympathy card from the workers sent by mail that put me to tears. My Mishou had been to almost every Vet on the island and off island and only in her passing (due to negligence on the part of Centre Veterinaire de Laval) did she receive the most compassionate care. I have never been spoken to with such kindness and professionalism at any other vet. Months later, we have given a home to a kitten and have received nothing but flexibility and kind care from both front desk workers and vets. Our little Sora will have Passionimo Westmount as her primary from here forward. If you are looking for a vet, stop looking here - these aren’t just workers with jobs, they are actual human beings who are stellar at what they do. A very heartfelt thank you to everyone at this establishment for the care of our beloved Mishou ????

Marie Laurence Tremblay

2 years ago

The team is extremely caring and professional. They take the time to explain everything they will need to do to help your pet, they keep you updated by calling you every step of the way, and will proactively follow up with you by phone once you bring your pet back home to check on him. I strongly recommend and I am very thankful because they were able to treat my cat that was under a lot of pain. He is all better now :)

Liz Bradshaw (pezliz)

2 years ago

A great local veterinarian - we order Iskra’s food from their website and can pick it up or have it delivered, too!

Jason Trudel

2 years ago

Went there a few time and each time it was a 5 stars experience! Keep up the good work!

Alexis Morin

2 years ago

Kind, patient, thorough and thoughtful! They managed to fit me for an emergency and were very gracious about it. Good price too.

Jacob Z

2 years ago

Very happy with the care they had for my dog. Thank you!

Morena Ruiz

2 years ago

It was the best experience ever all the staff are so helpful caring ❤???? thank you Valerie, the doctor, the secretary all were so good with us with our negrito .

Abby Roberts

2 years ago

Very kind staff and wonderful team of people who work hard to ensure the health and safety of the pets put into their care

Natalia Zyablitseva

2 years ago

Thank you for taking my dog in such short notice! Great service! Such a kind, professional, and caring stuff!

amanda faigal

3 years ago

I've been a few times now for my guineapigs and I always feel comforted knowing that they're being taken care of there. Everytime I've left the staff always say good bye to the pig(s) which emphasized to me that they love what they do and my animals are always in good hands. Price wise this was equivalent to other vets I've been to but you definitely get what you pay for in expertise. I recommend this place to anyone that will listen.

Kalina Tkaczyk

3 years ago

A really amazing team of veterinarians, technicians and assistant technicians. They are hard-working, determined, as well as dedicated, compassionate and loving to all the animals.

Yvonne Gardner

3 years ago

Great service. Friendly helpful staff.

Samar Eldabaa

3 years ago

I have to say the staff there is really kind but id say otherwise for the prices. There are a lot of hidden prices. I called to inquire about the prices I was told id pay 184$ for the consultation and to give my cat the 3 vaccines. To my suprise which was not disclosed to me was that everytime the vaccine would be given id be charged 100$ consultation in addition to the price of the vaccine which varies from 25-35$. Which would not make the total 184 it would make it 430$!!!!!! I ended up paying 294$ the first time and a month later 146$ for 3 vaccines 2 consultations which for me is ridiculous. Like other reviews said that there are much more cheaper options out their and if you do decide to go with this clinic make you ask for all the cost and for it to be made extra clear so your not surprised at the cash like i was both times 294 and 146$. Not to mention that I sent and email that, the cost that was sent to me by email did not reflect the cost I paid and she said that it was a mis communication and that since the payment was already made that i would not be able to get a refund and would try to find a solution but none was made. Although someone reached out to me by phone after i sent the email and was kind and tried to explain it .. it is a mis communication that costed me 100+ dollars and the mis comunication was on their part. Because in the payment detail section of the email there was NO mention of paying 100$ for consultation at everytime i brought my kitten in. Since they knew I was a New cat owner that should have been made clear and disclosed in the beginning. 184$ isnt the real price more like 384$ plus taxes. Nice people, high cost, in the end not worth it. For those who want cheaper options check out Montreal Society for cats they make you pay based on your income and for cats uttering and giving them vaccines is much cheaper than this place. They provide the same service at a fraction of the cost.

Nancy Hutchison

3 years ago

Easy to book an appointment. Polite, professional, punctual and competent staff.

MAGGI

3 years ago

great team that cares about your animals. Number 1 in Montreal ;)

Kayla Korolus

3 years ago

Great service! They took wonderful care of my pet rats. The staff was very knowledgeable and it was apparent that they really care about their patients.

J CS

3 years ago

The friendliest staff you'll ever meet who ask all the right questions and have all the right answers. They were amazing with my usually aggressive rabbit and did everything quickly. I can't recommend them enough.

Emilio Peña

3 years ago

Best vet we’ve had so far. Very professional and dedicated. They follow up and have other useful services available, like grooming and pet food store. I strongly recommend it.

Chrissie Dask

3 years ago

BEWARE _ MORALLY REPREHENSIBLE & NOT ETHICAL I had a scheduled and confirmed EMERGENCY appointment for my pet rabbit that was in a critical condition... The receptionist called briefly before my appointment to CANCEL it and did not even provide a solution or referral to a sister/partner clinic. This is morally reprehensible !! I was sobbing on the telephone and all they could say was good luck in finding another appointment! I am utterly disgusted and my rabbit is now in critical care with an independant vet! I would give it a ZERO STAR rating if I could. 1 star means there is some hope but they left me with NONE

Josee Meyers

3 years ago

Brought my 13 year old boxer in for a huge lump on her side. It was not an easy lump to remove due to its size. The team at this hospital did an excellent job and we had our pup home that same afternoon with no complications. We deeply trust the professionals at this clinic and always know tila will be well taken care of when we bring her in! We appreciate the time and dedication of all the professionals at the clinic! Thank you for caring about our fur babies as though they were your own!!!

Norhan M

3 years ago

Took my cat in for the first time there today. Every single staff member I interacted with was kind and friendly. I wish I could remember the doctor's name but she was wonderful, and happily took the time to answer all of my questions (I had quite a few). Thank you!

anna sampson

3 years ago

Lovely customer service - super friendly and patient with my dog. However, the prices are indeed very high. If you are purchasing a prescription I would highly recommend filling it elsewhere (ex. I had a surprise bill for $150 for medication that cost me $25 for the same amount at Pharmaprix earlier in the summer). If you can, try to buy your "prescription food" somewhere else as well - very large markups. I have also been charged different prices, all v. high compared to other vets, for the same tests on different occasions (urine, blood etc.). Check your receipts. It's a business and they are finding margins where they can, but it's a bit excessive.

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Hôpital Vétérinaire de Montréal, New York, Westmount

324 Avenue Victoria

Business Hours

Monday

8 AM - 8 PM

Tuesday

8 AM - 8 PM

Wednesday

8 AM - 8 PM

Thursday

8 AM - 8 PM

Friday

8 AM - 8 PM

Saturday

9 AM - 1 PM

Sunday

Closed

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