Veterinary Care Group - Westbury Westbury, New York

My three year old cat had a urinary block, the staff is unbelievable they are open 24 hours a day 365 days a year

Very professional and friendly staff

From the moment Jessica picked up the phone I knew that was the place we were looking for! Took our dogs for their first visit and will for sure be seeing them again!

Fast, efficient, pleasant staff and atmosphere. I highly recommend this vet.

I don't even know where to begin! First of all Dr. Colon and her staff are very friendly, informative, accommodating, and THOROUGH! I actually missed my first appointment for my cat. I was able to reschedule no problem. Once scheduled, I was sent a brief survey to fill out for my pet via a text link. I was late to my appointment due to traffic. The staff waited for me. Dr. Colon showed me techniques on how to administrator medication to my cat. Offered advice on feeding. Explained everything to me clearly! As well as, gave me a detailed plan on how to keep my cats overall health, optimal! They really made me feel like they cared wholeheartedly! They even fixed my broken carrying case for my cat, just because! I was even given a discount for being a first responder! Moreover, my cat is doing great! They are hands down, the best! ????

The vets and staff are wonderful to work with. Everyone was informative and great communication throughout my pets visit. Excellent service for my dog Liam.

Took my dog to update her shots. They took her is, gave her her shots & returned in short order. Everything went quickly & smoothly. Highly recommended. It cost a little more than I had expected but that was probably because they never heard back from her previous vet about her medical records & had to run blood tests as a new patient.

Very professional and courtest staff made my dog very comfortable

If there was a word to describe and encompass the quality, professionalism, knowledge, and overall care that is provided at the Veterinary Care Group it would be: "Phenomenal". We had a prior incident at a Vet ER that left us a tad traumatized and upset in regards to our beloved 8.5yr old cat Jackson. From the moment my husband and I decided to do a follow up appt with this facility, I knew we were in great hands. The Staff here are extremely tentative and assured us that our boy would be well taken care of, especially during this time in dealing with COVID-19. We managed to meet with Dr. Costa and discussed a meal plan that was ideal for Jacksons digestion, as well as the proper medication and dose to treat his Heart Failure. Dr. Costa was so thorough and informative, in answering all of our questions and concerns. He provided us comfort, telling us in the moment that Jackson was not feeling any pain or discomfort. Although we are fully aware of his condition and the possible outcomes with/without medication. It was reassuring to know that we were doing the right thing in getting Jackson treatment at the Veterinary Care Group. Overall we are very happy, and will advise Family & Friends to take their pets here for optimal quality care.

The staff here are phenomenal. We recently had to put our beloved Lucy down. I can't say enough about how caring and sensitive the staff members were about the situation. They gave us keepsakes such as a paw print, and today we received a sweet card from them in the mail. I 100000% would recommend this practice and if we ever get another dog we will be bringing him/her here.

Truly caring staff at VCG Westbury, Oyster Bay too! Always feel comfortable bringing my two little ones there

Dr Bazan is wonderful. Caring and compassionate.

Good Vet with 2 locations in Long Island.

Love the new renovations! Very clean & elegant. The staff was super friendly and informative. Made me and my dog feel welcomed the moment we walked through the door. Dr. Zhen was truly amazing. She introduced her self and handled my dog as if it was her own. You can tell she loves what she does. She was very gentle, friendly, caring and very informative. Think I may have found a new Vet for my pet Tazz & he's super excited as well!

Loved the way they did my dogs cut and he loves going to VIP. The staff is very professional and friendly.

Wonderful, caring, attentive and talented doctors and staff. My pups Max and Harlow are soooo well taken care of at Village Vets and I am happy and peaceful mom because of it. Highly recommend!

Very helpful staff they care :)

A very warm and friendly place, with great staff, that are super sweet.

When I had brought my puppy from where I had purchased him, they had made a deal with another vet for the first year. It wasn't easy to get to for me and they were a little unattentive to say the least. I had heard such great things about Village Vets and was looking forward to bringing my pup there. I'm saddened to say we did not have a good experience. From the moment we walked in we weren't really greeted in a friendly manner. My pup was nervous, and who could blame after his previous vet experiences. I had explained all this to them when I had made the appointment. When we went into the exam room, the vet tech didn't even bother introducing herself. She was just concerned because my pup was barking but she didn't even care to try to get to know him or see how much of sweetheart he is. Then the Doctor came in and same thing no introduction, no how are we doing, nothing. The vet tech and her just eyed my puppy and made us feel like he was some vicious thing which is far from what he is. He's a little mini doxie! They then muzzled him and were just plain rough with him. After all that he felt so uncomfortable and they couldn't get him to relax that they just sent us home and told us to come back the following week. I was very saddened and disappointed at the treatment and approach they took with us.

They were very detailed, understanding and explained all questions thoroughly. True animals lovers.

I’m so glad I found this place ! The staff is very friendly and caring and the place is immaculate.

We recently moved to Long Island and needed to bring our sick cat to the vet on a Saturday afternoon. This one is close to our house, clean, has good hours, and the employees are friendly and kind. We brought our dog back a month later for a sore paw. They genuinely seem to care about their clients, and take the time to go over the details of diagnosis and treatment plans. Our cat is as good as new, and our dog is on medicine and will hopefully heal quickly!

This place has changed management a number of times and been renovated and it still isn't wheelchair accessible. It's a major legal problem and I'm stuck waiting in the cold, rain, snow, or heat unable to be with my dog while he's seen. I dread the day my dog has a serious problem and I can't be there with him. Having at least a ramp would make it accessible to people who use wheelchairs, elderly people with pets, disabled people with service dogs, and older and disabled pets. It breaks my heart to think of a large sick dog having to climb those stairs. The vets and staff are absolutely wonderful! Kind, attentive, and helpful and they do the absolute best they can with the situation, but they shouldn't have to.

Because of Village of pets my dog died! Unprofessional and thieves. They don't care about the animals. All they care about is the money!!! You guys suck! Worse place EVER!!! & have the nerve to send notices and ask how my dog is doing 5 months after her death!!!! Taking legal action!!!

Hands down the best primary care vet in the area. They took excellent care of my cat Bridget, a mature cat with an eye issue who needed 3 different medications multiple times per day, in an urgent last-minute boarding situation for a very reasonable rate. Bridget scratched her eye the day before we left for vacation, and our specialist Dr. Kim at Long Island Veterinary Specialist prescribed her 3 medications to apply multiple times per day, as Bridget has had problems healing similar injuries in the past. Long Island Veterinary Specialists referred us to Village Vets of Westbury for boarding. Dr. Blauvelt and the staff were very calm and reassuring, and we could quickly tell from the way they handled Bridget that she was in good hands. Bridget can be difficult when she doesn't feel well, but the staff managed wonderfully. By the time we returned from vacation, she was loving all the staff and back to her normal affectionate self.(As of this writing, she has made a complete recovery, without complications!) It is SO GREAT to finally have a primary care vet with a great relationship with Long Island Veterinary Specialists (I can't tell you how many vets suddenly want nothing to do with Bridget once they hear we go to LIVS for eye problems!). We switched to Village Vets of Westbury as our primary vet for all of our pets. I highly recommend Village Vets of Westbury.

Very clean and knowledgeable very friendly and caring

Excellent service provided to my dog Bruno. Staff and Vet were all great!

All staff members were attentive, friendly, and very considerate. Veterinarians and Vet Techs were thorough when explaining information and were very professional.

Best Vet Ever!! DR Iovino is Amazing!

Absolutely excellent service. I brought my frenchie here last week to get checked out, they gave me a same-day appointment, diagnosed the problem, gave us meds, called me a week later to check in (Sunrise Animal Hospital does not do this). I have to say they have won my business, I will be coming here for all my vet needs.