Aldrich Animal Hospital West Babylon, New York

From the moment I called the hospital to make an appointment, I knew I was in good hands. The entire staff is so caring and attentive, including the ladies who answer the phone. Paige was great! She was so patient and she went out of her way to answer all my questions. She went above and beyond to help me. I have never been to a veterinarian office that was so thorough and caring. Dr. LaSala was amazing! She addressed all my concerns and even pointed out other things that could have turned into bigger issues. She is such a knowledgeable and genuinely caring doctor. I left there knowing I had found a permanent vet for my dog, Max. Thank you to the ENTIRE STAFF of Aldrich Animal Hospital! ❤️????

The best veterinary practice around Dr Lasala, Dr Howard, the best tech out there Kelly and the rest of the Aldrich team put the pets first and really go above and beyond to make sure your animal children are well taken care of. I highly recommend everyone take their fur babies to Aldrich.

“I am EXTREMELY disappointed with this hospital. My dog has been a patient of Dr. Howard for almost 10 years. I followed her from a practice in Farmingdale, to Glen Cove and then Aldrich. Yesterday, my dog vomited and is very listless. Even though Aldrich is open until 8, they refused to see my dog or even have Dr. Howard speak with me. It’s heartbreaking to not be able to get help from your doctor when I was pleading with them that I have an emergency.” However, I am adding the following update: I am changing the star rating because Dr. Lasala (who hadn’t seen my pet previously) did call me back, and was very compassionate and understanding. I lost my beloved pet, but Dr. Lasala had tremendous empathy for us at such a difficult time. I am still upset that I could not speak to the veterinarian I used for so many years when we were in a desperate situation, but because of Dr. Lasala, I feel I could not leave it as it was. If I am blessed to have a pet again, I would let Dr. Lasala be his veterinarian.

Very thorough on my Dogs examined, but too Expensive for me. At least I know what is going on with my Fur baby. If I need to see them, I will try again.

I have been going to this vet for years and have always received great treatment for my animals. They are compassionate to the animals and take the time to evaluate their patients. The doctors and staff are very kind.

Dr LaSala and staff basically saved our dog’s life After a different vet let too much time go by without giving any guidance while waiting for tests....our dog deteriorated very quickly... after rushing him to emergency appointments and having to put him in an overnight facility... we called Aldrich and they had us come down immediately. The whole office put everything they had into our dog and got him feeling better .. they were in contact with us throughout the days and checked on us when we had him over night, Answered all our questions even when I think we asked the same one a million times.,, explained everything until they knew we were comfortable .... I don’t know where we’d be if it was for everyone at Aldrich.... I’ve already recommended them to fiends !

Great customer service. Actual doctor came outside one day. You dont see that anymore. Dont get me wrong the nurse is great too.

They are very sympathetic and kind. I just had to put my last cat to sleep and I drove all the way from Ronkonkoma because I knew how wonderful they are

I had switched vets after an unpleasant experience. I am so glad I did. Dr LaSala and the staff was great and was so patient and gentle with my cat Wicca. Thank you so much

Doctor's and staff extremely knowledgeable and loves your pet. Doctor's care and assistants are phenomenal, if my German Shepherd loves them so will your pet. I have had a positive experience every time we go there. A special thanks to Julie, Simba loves you. Thanks

What a great place. And such a friendly staff

They are great here friendly N kind

I’m a new client and have been cared for very, very well by this animal hospital. I love the front desk pros, technicians and the doctors. So far, so good. Thanks guys! Love, Mako-The Black Lorax (Blorax)

The doctors and staff are wonderful. They are great with the animals, their humans, and so knowledgeable.

This review was based on a horrific sitaution from many years ago and readers should make an opionion based on there own exsperience My dog needed emergency care ,we had nowhere to go ,we took our dog to this facility and they told us your dog needs emergency care. so we left the dog and came back the next day , they said she needs surgery and it will cost 4 thousand dollars ,,we explained we donot have that type of money , then they said we can help you out and accept 3000 thousand so we agreed , after the surgery they called us and said she is doing well but we need to keep her here for a few days for observation , so we came back and we were excited to pick our dog up and we paid the 3000 in cash , then they said there is another bill for 1700 dollars ,,,we were totally broke after paying the 3000 , they said we are not releasing the dog until you pay the 1700. after a week we were able to get the 1700 dollars up and went back to pay the bill , we handed the cash over to the cashier. after 2 hours nobody came out to give us our dog. we became really upset , then after 3 hours then lady came out and said your dog had complications and passed away. we were devastated and then we had a big argument and the police came and told us its a civil matter we asked for her remains and they told us she has been creamated and her ashes are gone the review is based on the adlrich animal hospital from many years ago we donot know if they are under new ownership But the old aldrich animal hospital was a very dangerous place with dangerous vets again if they are under new ownership the people could be really good today there is federal laws by the president thank god so i hardly think this could happen again because they would all be charged with federal animal cruelty

Great experience. Dr. LaSala was so informative & took her time explaining everything! Staff was great too. So happy to have found them

I cant say enough about Aldrich Animal Hospital! From the people who answer the phones, the vet techs to the veternarians they are all welcoming, warm and phenomenal. I am a nurse and feel so comfortable entrusting my two boys (puppy and 1 year old dog) healthcare with them.

Brooklyn and I are new to Aldrich. Dr. LaSalla and her staff are amazing. They go above and beyond to assist you. They are so kind, considerate, and caring. Always answering questions and knowledgeable. I highly recommend them.

We just adopted our new dog and we had to find a vet for her. We really got lucky finding dr. Lasala. She has been amazing with our dog and she keeps us inform of everything. She goes above and beyond to make sure our little pepper is happy and taken care of! The staff are very helpful and respectful. Pepper loves the vet tech. Having all of her records and reminders on the app is also a bonus!

They have been amazing to our rescue cat and extremely caring.

The staff is very caring and friendly.Office is very clean.Morgan likes the staff he says they treat him like family lol

Only place I’d take my Roxy to. Love Dr. LaSala! Highly recommend!

The vet techs and vets are very professional along with having family atmosphere. They truly take their time to explain all the medical issues with your beloved pets along with teaching you the techniques for proper approach for the healthiest outcome.

Took care of my dog and made sure she was alight always love coming here!

The staff is always so friendly to me and my dog "Bullseye".

They take great care of my dog

our dog just finished a lengthy, difficult medical procedure under the care of Dr. LaSala and her staff. I can not say enough about the exceptional care he was given. Dr.LaSala guided us every step of the way and both she and her staff were kind and compassionate and went above and beyond during the course of treatment providing exceptional care to get our boy healthy again. I highly recommend them!

Expensive, but a great service!

Staff super nice doctor great

The staff is always so nice & friendly. The doctors are awesome. Can be a little expensive but I believe you pay for what you get for good service!!!