Watertown Animal Hospital Watertown, New York

They always treat my pets with love and professionalism.

I have been going here for over 40 years. It's a great place for your best friend.

Not taking me client's. In case you PCS here and are wondering where you can get your pet seen. Despite me calling about a legit concern they won't see you. Which defeats the purpose of being apet "hospital" but ok.

Awesome staff and reasonable prices

Always considerate,listen,great with our pets , and explain every thing clearly. Pat Hodge

Caring and professional care for Ginger. Your always there when needed. Thank you. Paul H. Barben.

Spoke with a Rhonda. This is my first time calling and I have no knowledge of what to ask for. She was short and rude and cut me off. Since I wasn’t a former client she told me to go to Syracuse. Is this a hospital or not. My cat needs help now. Not a full hour drive to Suracuse I see the reply. It might be better to change your name to something other than Hospital. Your comment that “Rhonda was absolutely right to refer you to Syracuse” makes it seem like I’m the one in the wrong. Ok so she was right in referring me. Her level of caring and her tone of voice were absolutely not. People are calling you because they are under great stress and Rhonda added to it. If this is the level of care Rhonda gives on the phone you may want to record her and have her hear it back. Sometimes people just don’t realize how they sound. I came back to this because it has bothered me since that day. I certainly believe people like Rhonda can become better and it takes some Training to get that accomplished. Please review her phone calls periodically The ones you will hear the real Rhonda will be the calls she doesn’t know you are listening to. She isn’t doing your business any favors staying at that level of customer service. Giving her the proper training and having her listen to herself will pay you back in spades I found a great vet clinic that took in my cat immediately and all 4 of my cats are under great care. I have read the comments about your business and see that if I had gotten past Rhonda I would have found great care there as well.

Let me start by saying my Google asked me to review it said I was there 2 weeks ago ???? more like 4ish years ago..???? but here is my review from 2 visits there after seeing another vet before. They did everything to help my best friend Ace in the end he still had to rest with the angels ????❤️ They we're so nice understanding helpful and compassionate! They sent a personalized card with his paw print I still have next to his ashes ???? I appreciate all of you thank you!

I have been taking my pets here for nearly 10 years. When I moved to the Thousand Islands area, I tried a couple of clinics closer to home and though they offered the services we needed at the time, they do not measure up to the quality at WAH. We recently adopted two kittens and we've decided to begin their care through WAH. The upgrades they made to the office recently provide even better services! Very efficient and trusting staff!

My experience was great! They're very good and very friendly and highly recommend this place!!

Always professional. CAring about our pets.

When my dog was sick, I was able to call and get a same day appointment for him to be seen. They were able to give him some medicine to help him and he was immediately better afterwards. Thank you so much for helping my boy!

They are always there for me and my animals. Dr. Jank, Dr. Dixon and Tech Allison are so wonderful.

Not a good place to bring your pet they have no compassion for pets very unsatisfied

I saw Dr Kubiak today for my cat. She’s 15 n was starting to act lethargic, on Fri. Night. I got her in on Tuesday. I’m an ex vet tech and I knew it wouldn’t be good. The X-ray, showed a tumor by her lungs, that seemed to b encased? And not spreading but who knows. I was advised to take her for a 3D Ultrasound very soon n I will, to check the tumors parameters, etc. drKubiak, was/is, such a sweet lady and gave my beloved Rescue, senior cat, a Very thorough exam, did her toenails n even shaved down her mats from lack of grooming. I try, but they’re thick! She got yummy treats n was handled like the Pro dr K. Seems to be. I’d recommend. Her to anyone. I told my husband, that he now has 2, old gray ladies with cancer(: The staff were very nice, as well. N got her seen within 2 days. And while I’m here?! I’d like to also give a shout out to Dr Reynolds who cares for my llamas. (2). She’s fun, smart and very skilled, as is Dr Kubiak. I feel this is a very good, Vet. Clinic. Thanks to all(: Melissa E.

We have been associated with this amazing place for years now!! There are no words to express how amazing the Dr's as well as the office staff and assistants are and always have been. I have never met a more professional, compasionate and caring group of animal associates in my life. ❤????

I love Watertown Animal Hospital. We have never had any issues here. They greet our pets with kindness and they listen to our concerns or questions. We just recently had one of our puppies spayed and they called a couple days later to check on her and see if she was doing well or needed anything. I recommend this vet office very highly.

Took great care of my wife's cat

My dog is really sick and you refuse to help, because I would be a new patient if he dies it's on you

Dr janks is the best!

Staff is very friendly and personable. Very willing to help if possible and to answer any questions. Doctors have been great and through with my pets.

I had an old dog that was really sick. I had to put him down, and Dr. Kibuk and her help were wonderful. I knew that she was quite concerned about him as well as me. Later I received a wonderful sympathy card from everyone there.

Watertown Animal Hospital provides compassionate, professional quality care for our furry family. Our children’s dogs have not been able to experience the same care in different cities and states. We are very fortunate to have them here!

The doctors are amazing. They care so much for the animals. My dog loves going to the vet there!

The last time I was at Watertown animal hospital was the day after Thanksgiving 2020.

I've been a client for over 30 years. The veterinarians, techs & front end staff are all excellent. My pets and I have always been treated very well,. The cost of care is comparable with other clinics. They've provided guidance & support in behavior modification, regular health checks & in end of life care for my pets. Terrific place, I highly recommend them.

For 17 years I took my cat there for health visits and sick visits and right till the last moments of her life the folks at Watertown Animal Hospital were wonderful. I have adopted two kittens and hope for another 17 years or more dealing with these great professionals

She was drunk!!! Forgive me if she is impaired in anyway other ways she slurring no help what?

Our family farm has had the animal hospital coming to our farm for 30 years and we always take our dogs to them but last week might be the last time I go there not impressed with doctor jank not knowing much about a slick airdale and just give me pills for sore leg and send us home for two weeks then come back we will do x-rays I went there to see what was wrong with her not to get pills and home for her

Me and my family have been going to Watertown Animal Hospital for years and years . They are the best at what they do and always do quality work and really care about all of my pets. I recommend them for all your pets.