Madagascar Pet Services Sunnyside, New York

Amazing groomer! Our high energy, anxious puppy always leaves the salon looking fresh and perfect! I'm impressed that the groomer is able to keep our pup calm and comfortable enough to be still for the entire process–really impressive, professional work. I recommend this groomer to anyone who wants a high-quality, loving experience for their pet!

Please don’t go there if you care about your dog! I spent 2h in the animal emergency room and the owner of the business doesn’t even want to refund me the grooming when it’s the only think I’m asking for! I will have to take it to the legal way.

We took our Maltipoo for the first time to Madagascar. Rosie was very attentive and understanding of our concerns. She made suggestions with what we wanted. The service and time was as promised. We appreciate her professionalism and love for animals. We will definitely come back.

Rosy is amazing. She is very careful and thorough, and our mini poodle always leaves looking great. Our pup loves coming here!

Rosie is the absolute best dog groomer available in Sunnyside. My pup Mia has gone there twice now and comes out with a beautiful cut. Consider how wiggly she can be, it is just a testament to Rosie’s professionalism, patience, and passion for pup that my Mia can come out looking gorgeous every time. So glad I have found my new local groomer! You won’t regret coming to Madagascar Pets.

I was a little nervous to bring Sam here since so many reviews seem to be from folks with smaller or medium sized dogs so I definitely wanted to share my thoughts on our experience. I was very clear on what services I wanted and they were very clear on what would be provided and how much each part of the service would cost. They fit Sam in the day I called and Sam has never looked this beautiful before. The salon is small but they know their stuff and were super kind and personable. While I’m confident in the occasional home bath and in regular brushing on my own, I am absolutely going to come back here for trims and deshedding treatments. Do some research on what they offer and give them a try.

My dog is afraid of water and baths at home but Rosie from Madagascar helped her feel comfortable and safe and helped her skin feel good again. The service was very professional. I didn't know dogs could not only use shampoo but also a more sensitive soap for the face and moisturizer. Rosie from Madagascar helped my dog feel comfortable and secure with lots of reassurance. Whenever we walk past the shop, my dog tries to go in to say hi. I highly recommend her service.

Our go to since getting our pup in January. From the first time we visited, Rosy has been extremely helpful and gentle with our puppy. She gave us tips for first time puppy parents and had definitely treated him so well since he loves visiting and even runs to the door when we walk by!

I asked them to cut my dogs hair and leave it him with a round face as bichons are known to have and she said sure but when I picked him up it was not what I asked for and on top of it all it was expensive and my dog looked nothing to what I showed her a picture of. And they took 4 hours to make it look like I cut his hair will never be returning.

We absolutely loved the service we got at Madagascar ! Rosie was so accommodating and professional. She made room for my Shin Tzu in her very busy schedule, she was very professional and knowledgeable, taught me a few things. She heard everything I said and gave my good feedback. My puppy was happy and well taken care of. Told everyone I know and for sure I’ll be back. Thank you Rosie !

Very good. I like the service. The groomer was very careful and did her job perfectly.

We had a horrible experience, she seemed very nervous and discouraged. I asked that she shape my female dog's face nicely and that she please not shave her. She did exactly as I asked her not to, my dog is now bald and she has cuts all over! Her facial hair is uneven and her nail is swollen from being cut incorrectly. I also showed her a picture of what I wanted her to do to my male dog. She did absolutely nothing, I watched her from the outside window. My dog wouldn't stay still, so she pulled him by his ear very aggressively! I went inside and she yelled at me, stating I wasn't allowing her to do her job. I informed her that if he was too much for her to handle, I would take my business else where. She said no she can handle it, she spoke rudely and made me feel very uncomfortable. I should have ran out of there, when we arrived there was a couple almost in tears. Their dog was bleeding from his paw and his shirt was full of blood. The owner told us she cut his dogs nail the wrong way, he told us to cancel our appointment. I figured maybe the dog moved and that isn't something that happens often. I was wrong, I'm not sure how she has over a 4 star rating. Her work and manners are horrible, spend your money wisely! DONT suffer the anger and hurt that I suffered, after seeing how my dogs looked. My poor dogs looked so scared and I normally don't write reviews. But I had to express myself and let everyone know what this woman did.

Had my dog groomed and Rosy did a phenomenal job.

We just had our dog, Sadie, groomed at Madagascar Pet Services and we’ve never seen her cuter! Rosy was so kind and worked extra hard to help our anxiety filled girl feel comfortable. The booking process was so quick and easy, too! We can’t wait to bring Sadie back????

I have been going to Rosy for many years, and she's taken care of my pets throughout them. First my Koko (RIP), my sister's dogs (Lucy and Chibi), my brother's dog Seamus, and various neighbors who I recommended to her... there is no one better to take care of our furry loved ones, besides putting great care into her work, and the doggie, she does an excellent job at grooming them, being very professional and with attention to detail. I've never had a bad experience with her service and I would highly recommend anyone to her, for her professionalism, and the quality of her work. 5 stars indeed.

Try it your pet will love it.

So friendly and took great care of our puppy. Gave him and excellent full grooming! We will be back soon!

Very dated way of grooming, didn't listen to my request. Shaved my dog’s face too low, the cut looked like I did it. Whiskers we're totally gone. Cut had no shape or style. I told her I wanted a puppy cut and I love my puppy’s face full like a teddy but a little trim and clean up. I will be going to the city next time. Below is my response to groomer Im sorry that isnt what i requested. That is incorrect and false. Sarafina’s face didnt smell, please dont add insult to injury. Sarafina had an old discoloration and didnt have any smell, i clean her face every night dont insult me. I told you i wanted a full face but you shaved off her entire beard and side of face. You shaved alima whiskers off too much down to the nose Please update your techinque and cutting style to more modern looks. The shaved look is dated . You took to many hair off. I showed you a picture of exaclty what i wanted. Thanks but we will not be becoming back.

Amazingly patient with our nervous puppy and so knowledgable! Rosy was incredible with our newly adopted pup even though he moved around a lot. I love the cut and will definitely be coming back.

Beautiful Dog playing with their owner

It was only two weeks passed I have been took my cat for nails work. Just charged to me 20$ it was ok. Then this this week I took my cat again and we did good conversation with worker. Then when work is done she asked 28$ then when I told her I was paid 20$ and she said ‘money was growing ok ok 25$. Only for nail works” and I will NEVER GO BACK there. This is annoying...

We needed a last minute grooming for our dog and found this place. Rosy was really sweet and did an amazing job with his haircut. Normally, other places don’t do as good of a job with his ears as they always look choppy. But we were so happy with the result after this appointment. We’re definitely bringing our little fluffy boy back here. Thank you so much Rosy.

Took my dog in to get his teeth scaled. They were covered in tartar and his breath was bad. He had his teeth cleaned years ago and I didn’t want to put him under anesthesia again since he’s a senior and it’s SO expensive to get it done. I’m so grateful to Madagascar Pets for getting his teeth pearly white again. She was extremely patient with my dog during the procedure even though he was scared and moved around a ton. It took 15-20 mins of wrangling but she persisted and got it done. She was really knowledgeable and explained everything to me. His teeth look spectacular and I didn’t have to spend a thousand dollars and risk putting him under to get it done. Thank you Madagascar Pets for keeping my pup healthy!

Very happy with this place! Rosie really took care of my 2 10 pounds doggies and she did a very good job. Prices are also good, we will come back for sure. They also seemed happy after the cut not scared so that means they were very well treated ANSWER: Because I don't want people to think this is a fake review but the experience was 5 stars

took my mini Australia Shepard here for the first time. Was originally told it was gonna be 70 dollars. Then when I came to pick him up she said that his weight wasn't what I said (45 pnds) . And she said he was 52 pnds and charged me close to 100 bucks. Took him to the vet the week after and they said he was 42 pnds. So either I got robbed or there scale is broken. They resolved the difference Though, besides that the haircut was great !

My cat did service there. Love it

So happy ,I found this place for my Scooby excellent job and very friendly.

Danger! My dog was horribly injured here (photos attached)! Please beware. She needed to be rushed straight from the shop to the emergency vet with severe cornea burns to both eyes. Her eyes had swelled shut and she was in excruciating pain. It took morphine drops to the eyes for her to even open them and weeks of medications and treatments. According to the vet a chemical of some sort got into the eyes and wasn’t flushed out. It was awful! I wish I had never decided to try the new place. My dog has been groomed religiously and never a problem. I have never seen something so awful. I can’t tell you how horrible this was. Please keep your pets safe! 9/21/19 - in response to the owners reply - My intent in posting this review was to prevent another dog from suffering the same 3 months of pain and near blindness that my baby did. I did not post this review to spar with you about the event. It happened. Please note the photo of yourself trying to “fix” what happened, as well as my dog right after her grooming as we drove straight to the emergency vet from your salon. Unfortunately, taking legal action would result in a lot of time on my part and only would cover the medical bills, as the law does not acknowledge months of pain and suffering and my missed work and care for an animal. My dog was screaming and couldn’t open her eyes when I picked her up. She couldn’t walk, much less get a haircut. I would be happy to post the videos of you and your staff trying to force drops in her eyes as well if that would be helpful to your story. Also our texts following where you told me you couldn’t afford emergency vet bills. As for the refund - you lost the dispute with my credit card company due to my facts given. You never contacted me or the veterinarian. Because you would not tell me what happened, they had to be careful with treatment and cover every possibility without causing more damage and permanent blindness, or causing further chemical reaction in the cornea. So most likely, she had way more medication than she actually needed, 9 prescriptions to take home, in addition to morphine eyedrops just to stop the howling and get the eyes open. She would have been permanently blind had I not gone immediately. We spoke from the vets office. You told me and the vet it was water. I sent photos of the damage with the vet and you still said it was water. I am happy to follow up with further documentation. I have videos, months of vet treatments and medication, as well as the credit card dispute case that was found in my favor due to my provided evidence. I would be happy to post this information as well. My intent again, was to prevent undue injury to another innocent animal. Not to spar with your business over details. The photos speak for themselves.

I absolutely love this groomer! They did a terrific cut on both my dogs. I recommend everyone here! :)

I highly recommend them! Rosy took such good care of my little guy. He went in looking pretty raggedy and he walked out a brand new dog! Very handsome! Amazing job. Thank you guys!