Banfield Pet Hospital Saratoga Springs, New York

Brought my animal in to get shots very healthy no problems what so ever. 4 days later lethargic hardly eatting drinking ect. Brought him back at 8am didnt hear back from them so went back at 12, stated they were trying to get my animal to eat. Asked why they havent done bloodwork to see whats wrong with him, ignored me and insisted he needed xrays. Asked again why they wouldnt do bloodwork first make sure its not posion ect.. ignored again insisted on xrays. Finally caved got xrays, came back clear. Still refused to do blood work and sent me home with"special food" for him.

Vets are always friendly and kind. My dog Tempest likes his vet. I like having the monthly plan so I can go whenever and not have to deal with daily payments

Dont take your elderly dogs here please. The vet basically tried to talk me into just putting my dog to sleep. I have since found a much better vet who has helped my 13 year old dog get the spring in his step back. The vet here had no heart. She stood over me and talked down to me and brought me to tears and almost convinced me to just give up on him and i am so glad i got a second opinion.

I was pleased with the care I received, for my beloved Buttons. Dr Oak and her staff acted in a professional manner, and discussed with me the necessary procedures that would take place for her appointments. The staff went out of their way to assist me whenever Buttons had an appointment. I’m on oxygen, and I’d pull out front, call, and a member of the staff, would come out and get Buttons, and also bring her out to me, when she was ready to be picked up. They were always pleasant. No matter what the appointment, there always was a follow-up call, making sure everything was alright.

Always professional. Bedside manor is amazing. Show real sincerity for the animals and their humans.

Caring vets and staff. Appreciate the care they give my doggie.

I have always been a fan. Very professional and personal. Love Banfield!

DO NOT TAKE YOUR PETS HERE IF YOU LOVE THEM. NEGLECTFUL PLEASE DO YOUR FUR BABIES A FAVOR AND GO SOMEWHERE ELSE

They strangle dogs and are completely un professional. Don’t bring your pet here.

Don't go here they have abuse staff. They will hurt your animal and then lie about it.

Do not take your pet here, they are abusive and will literally lie about it. Worst place to take your pet.

I’m from tiktok. Multiple people have claimed that their pets have been abused or strangled at this Pet Hospital.

They abused my friends dog. It had a subconjunctival hemmorage because It was choked or restrained for too long & too tight around the neck. They told her It was stress. He could of died.

do not take your pet here.

Professional, courteous and sympathetic to me. Expected distancing because of covid-19 protocols, but kept me updated on what was going on by phone. Overall a friendly helpful Vet service.

The go to Vets for my pup these past two years. Amazing Staff!

Great doctors and staff. I switched to Banfield after a "reputable" practice pulled some shady actions with pricing and recommended unneccessary treatment and could not be happier. My pup receives great care and I am listened to. Also the care plans offered are awesome.

Dr Oke is such a great veterinarian! Caring, genuine and helpful

Some workers here are actually normal/nice people. And most of them are outright rude, and do not know what they are doing. The woman working here took my dog and called it a different name from her actual name, and into a room, turned her back to me and walked away not telling me what is happening. Choose some place else.

The most helpful and kind people I've had the pleasure to meet! Their help with my Rottweiler has made me come to the best decision for all of my furbabies! Banfield Pet Hospital has become my vet of choice for them all! My angels! Thank you so much!

Very caring people took great care of my cat and dog. Thank you

Dr. Stacey Oakley is a wonderful veterinarian. The staff is very kind and professional.

These people are grossly negligent. Leaving pets in tiny crates for 7+ hours at a time without even looking at them, knowing they're in pain!! I'll never bring another living creature to them again!!! My cats appointment was in the morning and by 5pm they still hasn't even acknowledged him... even though others who had gone in later were already gone. The "vet" had no clue what she was doing and there was zero communication- not with me or within their own office. My cats issue only needed visual confirmation, no tests. It would've taken 2 seconds to diagnose. They should be absolutely embarrassed with the way they run their business.

Have taken both my cat and dog there. Excellent service, so friendly, highly recommend!

The staff and doctors were excellent

I can't thank the staff enough for their kindness, caring and compassion, helping me through a difficult situation with Lucy on Monday evening. The whole team went above and beyond. I would highly recommend this clinic.

great vets and techs..great service would highly recommend!!!

turned my animal away twice for being scared. Never been to a vet that refuses to see an animal, then CHARGES you for the visit! Unprofessional, impersonal, and impatient. THey don't care if a rescue dog is terrified, they want you in and out and if you can't do that? They send you away.

Took very good care of my cat. She recently had to have a dental cleaning and they extracted a tooth. She was well loved. Thank you!

They were very nice and helped . But little upset about not telling me or asking me where I wanted meds filled . I found out I could of saved over 80$ filling at Walmart . And they send scripts there all the time . So maybe could of said would you like sent there to save money? I could of saved and used that money towards my dog for something else .