Midtown Veterinary Hospital Rochester, New York

It's ok, but they are not the best @ being professional on time management. And believe it doesn't matter the time, you get no PRORATE??????

We brought our dog here for the first time hoping to establish a good relationship with a vet. Instead, we were told that we were not allowed to enter the building and that we must drop our pet off. I understand they are doing this because of covid but my partner and I both work in health care. We see ACTUAL covid patients and their families everyday. We were told to wait in the car and the vet would call us to discuss exam results... Imagine going to a doctor and leaving your child or family member there who cannot advocate for themselves or adequately provide a history. A health visit is a combination of a HISTORY and an EXAM. We didn't even meet the vet. She called us at the end to discuss the bill and additional services that we could be charged for. Thats it. This seriously made me question their level of competence. And absolutely no attempt to build rapport before the visit. This is simply inexcusable.

Excellent service. When all other Vets were telling me 6-8 weeks or go to the Emergency Vet, Midtown got Naya in in less than a week, and her and her sister for follow ups within the month. They do push a heartworm, flea, tick all in one internal that I am not a big fan of, and parvo vaccines for 9 and 14 year old dogs that had never had parvo vaccines. Great staff. Took good care of the girls.

I am so happy to have found Midtown Veterinary Hospital! I have a found them to be caring and professional. It is a huge relief to have their expertise to call on in caring for my senior dog. In addition they are the most reasonably priced in the area. I highly recommend them!

Excellent place,good Doctor and staff Thanks????????

Always accommodating and make you feel welcomed. like you're bringing your furbabies to their extended family! Lol. Love Dr Z !!! Thank you for your warm, loving and devoted services for our beloved pets ❤

Always happy with their service

My experience was very good, they was very nice can't wait to go back ⁰the staff is very professional and the Dr. Explain so I could understand for which I appreciate . Trixie thank you too.

They take very good care of the animals at this hospital and I take my dog here all the time. However there are two issues one being their prices have gone up substantially and the other is the building looks nothing like this photo it all has been redone. The photo needs to be updated.

My Westie required veterinarian attention after an injury obtained during one of our daily walks. I called several vets, including the one of which he was a patient. None of them were able to see him. Then I called Midtown, and though they too were busy, they were able to book an urgent same-day appointment for my Westie. Dr. Maloco, Melanie, and the support staff were outstanding. Dr. Maloco was able to identify and treat the cause of his discomfort. As for the financial aspect, the costs were more than reasonable. It is clear to my wife and I that Midtown Vet genuinely cares about their patients and clients. I plan to transfer my fur-babies to Midtown - I can depend on them.

Been bringing my pets here for almost 40 years. Trusted, caring, down-to-earth facility that doesn't try to run up the bill.

????????????????????????????????Made a FIRST time appointment online, received an email confirmation. Went to appointment and they said my appointment was CANCELLED! Because she said they left me a phone message to collect $50 payment to hold appointment. I left work early for this appt. and I did not receive a phone message. Why when I set up the appointment didn't the website collect $50 from me, but yet sent me an email confirmation. Or let me know that someone was going to call to request $50 to hold appointment. Never received an email that appointment was CANCELLED! Begged the front desk reception to see my dog today and with an attitude said no, because I didn't pay the $50 to hold appointment = Which I had a confirmation for. DON'T THINK THIS VET OFFICE IS INTERESTED IN PETS HEALTH, ONLY INTERESTED IN MONEY ???? ???????????????????????????? ????

Quick,sharp,on point Friendly great service Thank you

Phenomenal vet and staff! Honest, quick, they don't try to jack you up on prices! I wish I found them sooner!!! Best vet around.

Great service and care. They were able to fit in my dog very quickly and were knowledgeable, friendly and caring.

Veterinarian Clinic in Downtown Rochester. Easily accessible from Inner Loop and 490. Scheduling routine vet appointments for your pets about 2 weeks out. They have taken care of my 2 cats since they were kittens. I never feel robbed and the Dr always answers my behavioral and medical questions. I have gone to a suburban vet clinic in the past, and literally emptied my bank account in one visit. It feels nice to have a vet that cares about not emptying your wallet.

I felt very comfortable there and they took very good care of my pet.

Staff is always very attentive and the doctor is fantastic.

Word still out we have been going here for over 30 years and this last year the normal veterinarian Dr zimber is slowing down or getting out of the office and everything's changed Brand new store inside a lot of remodeling even on the outside new doctors new staff new prices it used to be affordable it seems like they're going to more of all about just the profit

The best vet in Rochester. Very affordable unlike many other vets. Takes their time with my dogs. Recommend Midtown vet to everyone very friendly.

Midtown veterinary is the best the Dr is very noligable and she cares about our pets the staff is very professionable and nice im very pleased with the care i receve from there

Fast service despite COVID regulations.

We have taken all of our dogs to Midtown Veterinary over several decades and have never been disappointed. Whether our pets needed surgery or just an office check-up, it's always easy, convenient, and the doctors, technicians and other administrators genuinely care. THANK YOU...Midtown Vet

The vet was very rude and condescending. He literally lectured me for having a Soresto collar on my dog, then I get home and find a Soresto advertisement in the bag of the items they gave me. I won't be back.

I took my kitty there for his first series of shots and I must say the Customer Service is Wonderful I even received a call the next day from the veterinarian to check on my little guy. I highly recommend Midtown Veterinarian Hospital.

My pup has some issues that are unknown but the vet keeps me informed about whats going on

These guys and gals went out of their way for me more than once. Knowledgeable staff. Love this vet clinic.

Doctor Zimmerman is a great vet.

It was supposed to be a 5 my mistake I love this place been taking our pets there since I was 8 yrs old Dr Zimmerman is the best

Accomodated my puppy very well.