Berkshire Veterinary Hospital Pittsfield, New York

We love Dr. MAKUC, HIS THOROUGH, COMPASSIONATE WAY TOWARD ALL OF OUR DOGS !

I only gave it a one because I couldn't give it none.

I called to bring my dog Buddy who has beem with me for a long time they told me 200 for emergency visit which i underdtand there in business toale money , i explained i couldnt get money till morning , they had no compassion and wouldnt let me bring him in , i then was able to obtain the money called back and they then ssid they were at capacity and then coludnt tell me there number of dogs allowed and them ssid there wouldnt be a doctor till nine a.m which then she said they wernt equiped for emergencys how can thst be when a hour before that as long as i had tne 200 dollars i could bring him to be seen , not only did they lie but they let my pet which is a family member not be seen to find out what is wrong with him , no compassion at all seemed to be all about money , definatly they dont seem like amimal lovers , mind u they are Buddys regular vet and they are i have no outstanding bill with them , could not believe the way they just didnt sr to care

Had to bring my dog in last night after hrs for a toe nail issue they treated her so good

Called to ask a question and the girl on the phone was incredibly rude and hung up after just saying “ nope”. We always brought our cats here but they just get ruder Everytime.

Dr. Hussy helped me with my feline very helpful gave me options and her opinion

Dr. Makus is the best and the staff are all helpful and caring

They have ALWAYS been available whenever we have needed them, and yes, they need 200 dollars for an emergency visit, but in my mind, you can't put a price on your pets life, the staff are always professional and friendly and doctors have always been available even during covid, so please, if you have an emergency in Pittsfield, they are your best hope ????

great care! covid protocols still used. picked up our pet from car and Dr. called to go over everything. tThey know how to do it!

First time visit for our dog. You must stay outside while your pet is taken inside for evaluation. Vet contacts you during exam to hear your concerns. My pet didn't seem to mind the experience. I think it was worse for me than my pet. A little separation anxiety on my part.

Love the staff there, my dog enjoys going there. Help me with everything, and helps answering alot of my questions. Definitely a vet to look into

I had a nite emergency with one of my cats and I had to bring her in at 10pm she stayed for two nights and the vet kept me informed everyday how she was doing

Unfortunately I have had bad experiences on both visits recently. They seem to like quoting one price over the phone and then when it comes time to pay that price has increased. They did this recently to me when I had to bring my cat in to be put down. They went from $170 over the phone to $340 when in the parking lot prior to the services that I was prepared for them to do. Apparently, I didn't hear them, the girl argued, when she explained that there is an emergency up charge and additional doctors fees. When I said it's not an emergency she said that we could schedule the appointment for 2 weeks from the date. I left. Called Shaker Hill Vet. They were so nice. Got me in that same afternoon. Did not charge an emergency fee and they were around $170 for everything. The experience was very comforting as well considering the circumstances. They will be our Vet going forward. Berkshire Vet on Crane Ave. Used to be a good place to do business with. That has changed!

Nice walk for bees ..butterflies and wildflowers

Called for emergency service for our cat. Phone was answered immediately and they were able to see our cat within a few hours after an initial triage to make sure she was stable. The service and care was truly extraordinary. I would highly recommend this vet.

Dr Makuc took care of our sweet girl if that's what you want to call it my girl was 17 with terminal cancer and a split open leg and by all means should have been put to rest and instead without asking he stapled her up and sent her home. Then I waited 2 hrs in the parking lot expected her to be put to rest and prepare myself emotionally he told me it was MY FAULT MY DOG SUFFERED HORRIBLE EXPERIENCE STAY AWAY

As a vet that offers emergency services it is reassuring to know they will help your pet. A little pricey.

They took my dog in as an emergency when his own vet could not see him. Unfortunately, when they examined him his prognosis was grave and he had to be euthanized that night. They were extremely patient and compassionate with me and waited for my family members to arrive to say their goodbyes. Stayed beyond closing time to allow us to say goodbye as it was not expected. I am very grateful to them for allowing us the time to say goodbye to our beautiful boy.

My dog was attacked by another dog. My dog was at Berkshire veterinarian hospital for 5 minutes and died and they charged us $250, crooks!

While our latest visit had an unfortunate outcome, everyone we dealt with that day was very helpful and compassionate.

This is one of the best Veterinarian Hospitals that I have been to. All of the staff is outstanding, and caring. They are very compassionate with your animals.

They know what they are doing, very kind people on staff.

Helped us with compassion during a difficult time. Recommended!

I had a very traumatic experience that left me feeling helpless and alone during a very difficult time. First, I was shocked to be told by an emergency vet that they can not help my dog because they don't know him even after giving them a detailed rundown of the previous 48 hours. As my dog passed away on the way there, I was told not to bring him because they would charge me 200 dollars to tell me he was gone. Needing confirmation, I brought him there anyway and after I was locked in the breeze way while crying and saying my goodbyes to my dog, I just asked if they would make sure my baby was taken care of and to help him get to where he needed to be for cremation... their response was "not until you pay us". To care for an animal is to care for a human and nobody should ever be made to feel the way that the staff at Berkshire vet made me feel that night.

The staff was very polite and and informative

Great service..our pup left there in a better place. Thank you.

Not a better place for pet care

In the last 2 months we've had 2 dogs with two very different surgeries that were needed. Our 6 yr old Australian cattle dog had a paw vs pane of glass. The surgery went well and the vets & techs were just great! Then our 13 yr old min pin had to have double eye removal surgery. They were so kind, sympathetic, and knowledgeable with any questions we had. Their skill level during the surgery compared to other places that I've seen do this same surgery were leaps and bounds above them. *Overall I'm beyond satisfied with our Berkshire Veterinary Hospital. My bank account isn't but we are. Thanks for all you do it's so greatly appreciated.

I brought in my cat to be euthanized and expected to be allowed to be with him when he passed. I did spend time with him in the examining room, then when the vet came in they insisted that I not be there when he was put to sleep. I reluctantly agreed (I never anticipated this) and now I really regret it. From what I have found on-line a vet should never ask an owner to leave. This will never again happen to me.

great people and care. a vet you can trust