Pet Supplies Plus Orchard Park, New York

102 reviews

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Reviews: Pet Supplies Plus (Orchard Park)

All reviews (102)

Yelp (6)

Google (96)

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Cody Ferguson

2 years ago

Store associate blatantly lied stating they could not split the charge between two debit cards when myself and my girlfriend have done it plenty of times at other pet supplies plus locations. Needless to say I was not very happy about the customer service.

Robert Brosius

2 years ago

Everyone very helpful and Knowledgeable,There is a mature white haired woman who I believe is a manager who is always very helpful and another young lady who I believe is one of the assistant manager with a heavy accent who is excellent in her Quality of customer service both give excellent customer service would recommend this location very highly

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2 years ago

Definitely the nicest Pet Supplies Plus I've ever been in. You can tell they're trying cater to the upscale Orchard Park clientele, but they'll still let trash like me in!

Mike Zanghi

2 years ago

The place the employees are great over priced to the hill

DanoTech 5

2 years ago

This is our first experience as customers at Pet Supplies Plus. There were specific items we were looking for that we needed for our hound mix River. The young lady that helped us knew the products and made valid recommendations that made our shopping easy. We also picked up a bowl which she really needs, and the prices were a good value on all the items.

Bonnie Chandler

2 years ago

Helpful staff and the environment is one of a non-chain big box store.

Michelle Konwicki

2 years ago

The woman who took care of me was very kind and professional. She didn’t rush me at all and went above and beyond in service

Babs U

2 years ago

Amazing selection - and deals too!


2 years ago

Young girl with the bleach blonde hair was very rude and gave dirty looks if you said anything

Tara Smith

2 years ago

I love this place the staff is very helpful n nice

Cynthia May

2 years ago

We had our two little dogs groomed by Ellie's Dog Grooming. She did a wonderful job. I would recommend her to anyone.

Ann Forney

2 years ago

Great customer service, lots of items to choose from, had everything I was looking for! Neat and clean!

Judith Newell

2 years ago

Good service. Very helpful

Debbie Dobrzenski

2 years ago

I found having to enter and exit for grooming not safe to be doing . To much traffic for an anxious pet . I also did not expect to me the helper in part of the grooming that ended quickly . Being disabled is why I brought the dog there. And the older lady should have finished cashing me out before running off and tending to something else . I heard from others they were happy with the place , sorry I can’t say the same . Although my quick entrance/ exit , I did notice well stock shelves and it was clean .

Justin Wahowski

2 years ago

Helpful staff, nice selection of things and good prices! Glad they're so close by.

Salvatore Puglisi

2 years ago

He never called back. Never on time. Won't call back

Tammy S

2 years ago

Great pet store. Sometimes they are out of stock of certain wet cat foods for extended periods of time but other than that, I love this pet store!

Sal Sorrento

2 years ago

Every time I set foot in the OP location, it is a great experience! The dog bath area is awesome to have also. Great staff that are always pleasant and helpful.

Joe Winiewicz

2 years ago

Clean store. Fair pricing. Good service. Great selection.

Joe Skowronski

2 years ago

The Pet Supplies Plus store in Orchard Park boasts a friendly, knowledgeable, and helpful staff, including a top notch groomer! A clean, well stocked store, as well as an enjoyable experience are always waiting for me and my pup’s. These are just a few reasons that I make the OP Pet Supplies Plus “ My Store”

Gixxer Pens

2 years ago

Very helpful staff and understanding.

Angelina Spinuzza

2 years ago

Great store. Friendly staff. Much nicer than other locations.


2 years ago

Great pet shop, literally has everything, great staff.

Lmichele D

2 years ago

Didn't expect much. Thought a cheap deep discounter. Was pleasantly surprised. Great products...lots of good things. Pleasantly surprised. Great store Great staff. Lots of good things to buy

Me Checky You Likey

2 years ago

Good experience awesome.employees, very kind and helpful always

Michelle Kross

2 years ago

Excellent staff & products!! Very clean! We WILL be back!

Chelsea Usasf

3 years ago

My favorite place to shop for my fur baby

blak puppie

3 years ago

It's ok not as much as some stores and not very helpful staff

jeremy daigler

3 years ago

Smaller store but still a great selection.

Angel Lacorte

3 years ago

Awesome customer service. We love the atmosphere. We come from Lancaster because of everything I just mentioned and they seem to always have what we are looking for. Thank you so much

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Pet Supplies Plus, New York, Orchard Park

3213 Southwestern Blvd

Business Hours


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


10 AM - 9 PM


10 AM - 7 PM

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