Companion Care Animal Hospital Niagara Falls, New York

They really do care! They always try to save me money lol Great customer service which says a lot nowadays! I trust them with my babies.

I've gone to many veterinarian places in the area and Companion Care is by far the best place I've taken my pets. Recently my cat was in for booster shots and nail trim, well he scratched the techs hand in that visit. The tech took it in stride thankfully. I highly recommend this practice to all.

We love Companion Care!! We have been going there for 16 years. From when my puppy got Neutered til the day we had to say good buy to my sweet baby! Thank you for taking such good care of my Spike. ????

I want to thank Dr. Downy for taking excellent care of my baby Tootsie. We went in yesterday for her annual exam. I am fully vaccinated and was allowed back in. I witnessed yet again how patient and thorough Dr. Downey is. Her physical exam was so detailed. Dr. Downy never rushes you. He also doesn't try to sell you unnecessary things. He offers such a valuable service and makes things so incredibly easy he has a magnificent way with animals Tootsie is always instantly at ease in his presence. I am so happy we have him.

Let me first say thank you to all the employees. This was Max's 2nd visit. His 1st visit was in 2019 and nothing changed (except for the upgrade of the computer systems). All were pleasant and eager to help the Pets. Pricing is average if not cheaper then other vets.Max was there for his yearly shots

Been taking my dog to Companion Care for over 13 years. Today I came home to find him so sick that I wasn't sure he would even make to the vet's office. I called Companion Care and told them how sick he was and that I thought it might be time to end his suffering. They told me they were too busy and to take him to an emergency clinic. Very uncaring. I could understand if I wasn't a client but I've been taking him to them for over 13 years. So much for loyalty to their customers. And don't blame it on the pandemic! 3 years ago I sat and waited over an hour and a half past my appointment time. I found out when I finally got in there that they had two emergencies which is why they were backed up. They could do that then but not this time?? Unbelievable. Right now I'm so sad and grieving over my loss but also very angry that they would do that to me and my dog. Can't and won't recommend them to anyone.

THE PEOPLE IN THIS OFFICE ARE ASKING TO SEE CUSTOMERS VACCINE CARDS! THIS IS IN VIOLATION OF THE HIPAA LAW! ITS A VETS OFFICE. ITS AGAINST THAT LAW TO RELEASE INFO TO INDIVIDUALS NOT AUTHORIZED TO RECEIVE PHI ! YOU CAN BE FINED. STOP THIS PRACTICE OR I'M REPORTING IT

I took my cat in today for a physical and updated shots! I have a siamese cat and he does not go out of the house except to go to the vets once a year. So, when I took him in, he was meowing very loudly as he was nervous and scared. Dr M. Stewart was very nice, the girl who let me in the office was pleasant, and the young girl who cashed me out was freindly and all smiled! Except for one person behind the front desk who did not look up or smile, all was good!

Wonderful people at Companion Care they been very helpful with my 18 year old cat.

They were awesome with JoJo....

Staff is very nice. Only go to Dr. Downey.

I started going to companion care 11 years ago, after taking my friend along with her 7 cats to an appointment there. They were so friendly and made it so simple, seeing all of the cats at once instead of requiring separate appointments. They told me they love pitbulls and would happily deal with the aggressive chihuahua I had who had previously been mistreated by other veterinarians. They were very good to all of my dogs, and so kind when the time came to put my BoBo to rest. I continue to take my 4 dogs there now and I am always happy with the care they receive. It's like each animal they treat is one of their own. I highly recommend this place to anyone, especially those with aggressive pets or breeds that are looked down upon elsewhere.

We have brought our pets to Companion Care for years and everyone has been absolutely amazing. There are plenty of other clinics much closer to my house, but I never mind making the drive to Companion Care, it's worth it!

Following Covid precautions, I stayed in my car and let them know that I was there. A lovely young lady named Sam assisted me. I have never had any complaints about this veterinarian office ????

Great Doctors and Staff. Beautiful Facility. Compassionate people and my pups aren't afraid to go.

I highly recommend this vet clinic. Friendly and knowledgeable staff

Dr. Downey is the best vet i have ever been to. Very loving and understanding and definitely takes his time and knows what hes talking about

Helpful and nice. Doing there best at a time of a pandemic. Have a long wait for a new fur baby. Put we all are trying. Thank you for trying to still be able to help out our baby's. Good job!!!

Most of the time this place is a 5 star but I g ave it 4 stars because the last time I went they were so busy and over scheduled I waited for nearly 2 hours after my appointment time to have my pet seen. EDIT. I had to take away another star for wait time.This is starting to become routine. After calling multiple times I had to wait another 1 hour after my scheduled appointment time for my cats appointment after being told they would be right out.

Great vets and great staff. Love Dr.Downey.

Very caring,. Dr downey is an excellent vet. The staff are great and very compassionate. Highly recommended

Staff was nice and professional under our these difficult times.

Very caring and knowledgeable staff.

I have been with Dr. Downey for almost 25 yrs. I won't take my pets anywhere else and I live in Depew ????????????

Customer for decades, I even put the hardwood floor in when they first opened. Dr. Loves big dogs like ours. Honest, reasonable prices

We recently and sadly had to put our orange cat Simba down but the doctor was so caring with it all. They also sent us a sympathy card. Very kind. Thank you Companion Care!

We've been going here for about 6 years for our StBernard Bella. They've been honest with us as far as we can tell since the beginning. Only trying to over sell us once and i honestly don't remember what that was for. I think something with the ear infections. Great staff, i personally believe they should expand as they are always busy. Highly recommend.

Truly care for the animals and are willing to work with your budget!

The staff at Companion Care are great! Dr. Downey is the BEST! I would highly recommend this Animal Hospital to anyone with a fur baby.

I am very grateful for the staff at Companion Care Animal Hospital for the care given to my dog. She became increasingly changed and they fit me in for an appointment that same week. They changed how they managed all the clients, because of the pandemic in a way that minimized risks to all people. Thank you for that too! The vet took the time to explain every aspect of what potentially is happening with Lucy and has a tentative plan in place already even while we wait for test results. So as I started out saying: I am grateful and also, I highly recommend this vet practice.