Central Niagara Animal Hospital Niagara Falls, New York

I am very disappointed with this Clinic, booked an appointment to have a rescue spayed, booked 3 weeks ago, heard nothing, starting calling to confirm appointment, nothing , no call back, no one answered, drove out with the cat for an 8.30 to 9.0 am appointment, no one there, no one answered phone or door, still have not heard, finally booked with my own Vet, and requested my money back from rescue, these people have no interest in helping they will not even call, if you wish a real vet call Hartzel Road Animal Hospital, they are proffessionial and always return calls, they are clean, love animals.....should of trusted my gut the first time i tried to get her rabies shot i paid for and could not, what a waste of money and time, but tells me how they would treat animals.

Brought my puppy in from vomiting. Upon arrival vet tech refused to take my puppy “because she was afraid of being bit” and I won’t comment on the rest of the unprofessional experience. Highly inexperienced and unprofessional. Do not recommend

Stay FAR AWAY from this animal hospital!! We had only come here to get the OK from a vet that our dog would be fine for training (being a senior dog it was recommended by the dog academy). We couldn't get in to our usual vet in the time frame required so we came here. Huge mistake. I'll spare you the long story but they definately don't have your pets best interest in mind and will scold you for seeking a second opinion. He also gave our dog an allergy shot without informing us. I'd give them a 0 stars if I could.

Our 6 month old pup cut her face quite badly and needed stitches. Our own vets office was closed due to it being a weekend and the emergency vet was a 12 hr wait. We called CN animal hospital as a last resort as I had no idea who else to turn to and I am so glad we called. They took our pup in within 10 mins, checked her out and stitched her up even after saying the may not have the time due to how close it was to their closing time. Dr. Singh made the time to help us and our puppy and I can't thank him enough for that. All the staff were extremely helpful, kind and considerate. They were so compassionate and comforting and I can't thank Dr Singh and his staff enough.

Dr. Singh and the staff have been wonderful with my mom's Catahoula/English bulldog Rosie. Thank you from the bottom of my heart.

Friendly..staff ...very clean...went over all information in detail. Reasonably priced.

Receptionist is very rude and basically said they were too busy to give me any information. OVERLY PRICED ALSO.

Recently, I had one of my dogs pass away, and I had called this veterinarian service to inquire about cremation prices. Not only did they answer the phone almost immediately, the receptionist was very kind and had very a very sympathetic tone when momentarily consoling me. Once deciding this was where I was choosing for this procedure, the receptionist that I had spoken with on the phone greeted me outside and helped me choose the an urn. She listened to me go on and on about what a lovely dog my baby was and never rushed me once. Not to mention this was the most affordable place I could find! I am forever grateful for this place.

Took care of everything was happy to have dealt with them very friendly

Tired calling this place a few times, NO answer, just a pre recorded message saying they were open but busy in the back with a client (pet). So , drove to their location to find the door locked, with a sign on the window saying to call from the car. ( we took a taxi there) . Girlfriend calls, they put her on hold ...and while on hold, come outside to tell us to take our dog to Thorold as they were too busy due to being closed on long weekend. (apparently animals don't need attention on stat holidays) . (and apparently they have never heard of hiring a receptionist like most places do)....I chose this place as it was closest to home...also, sign on the door said only 1 person allowed with the pet...We have just inherited the dog from girlfriends mom who passed away two weeks ago, gf's arm is in a sling and she can't carry the dog. She knows more of the dog's history and I know very little. ... After being refused, we went back home, tried calling another place , they answered the phone, were very polite and friendly, booked us an appointment asap, told us we could both come in with the dog and would even honour mask exemptions....

This guy cares. Good place. I would recommend.

Happy with this place, friendly and they take their time to help and explain everything about your pet..

They were very compassionate and understanding last year when we had to have our old guy put down. We got a new puppy in January and they have been amazing with her! She was spayed last week and they gave her lots of TLC and took great care of her. Staff is lovely and I appreciate the vet's non pressure way when dealing with difficult decisions.

I am actual so happy that no other vetrinarian was accepting new patients because thats how I found Central Niagara Animal Hospital. Dr.Singh and his staff are all so welcoming and compationate, they took such great care of my cat when he needed some teeth extractions. They called to check on him and were so accommodating when he needed to be seen twice in the following two weeks (probably only from my own paranoia) but they took him in and assured me that he was doing fine. There are never too many questions you can ask Dr. Singh, he will answer and explain everything thoroughly. He put my mind at ease and my cat is doing great. I am so appreciative of the whole staff. If I could give more than 5 stars I would.

Words cannot express the care Spryo was shown by Dr. Singh and his staff today. Thank you.

They are very helpful. The vet very find . This is now going to be my full-time vet for my puppy. Animal The secretaries are beautiful as well. Hey kind

Excellent customer service. They are very sincere in the care of our animals and take personal interest in their daily nutrition. I'm always comfortable with taking our pets there because I know they are in excellent hands. I recommend them to all our friends.

Haven't had the best experience here and pretty frustrated with them the last few months so decided its best to switch vets

Dr. Singh and staff continue to amaze me with their compassion, professionalism and absolutely amazing care and treatment of my baby(5 yr old Shiba Inu). Shaye is a very difficult girl and I have always known that she is in very capable hands when we come in for her shots and tests. I have never and would never take her anywhere else! Thank you for everything!!

Amazing service and caring staff, rushed my teacup chihuahua in because she was covered in a rash and the figured it out within 20 minutes! Highly recommended

I took my dying cat into them, I needed to get her tested as I am 90% certain its something she ate. Shes an older cat so health issues were to be expected, I will not fault them for that, HOWEVER They complete lack of Empathy and general Cash-grabby tone the doctor displayed was absolutely sickening. If you dont have 200+ dollars to spend, stay AWAY from this place as just having them LOOK at my cat was 70+ dollars after tax. I couldn't even get her tested without doubling that all the while, while examining my options the doctor kept trying to shill medicine he could prescribe that he admits he wouldn't know if it would help her, medicine that can cost close to 40-30$ typically. I will give them this however, when I turned down all their offers for treatment, citing it being too expensive to risk something that might not even work, they did recommend the humanes Society if she needed to be put down, putting a free service out over their own 200$ service. it showed there was some legitimate care, but I cannot agree with such an overly expensive business model for the safety and longevity of one of the only Family members I have left. TLDR, I wasted 70$ to be told There wasn't anything that could even be attempted without close to 300$ when my budget was 120.

The vet is pretty nice

My experience is with staff. A vehical with there office info on the side flew up lundies lane at 80 kilometers an hour. Cut me off. Break checked me. And was a major hazzard how they were driving. Called office to report. First lady hung up on me. Next lady said she thought I was bored because of lockdown. Just rude. So. Will post the video to YouTube. Will put animal hospital name and address so it links. If they are this rude in life dont trust your animal there. My opinion.

I just love Central Niagara Animal Hospital! There are so many reasons why, and first and for most the great doctor that has done an amazing job caring for my cat who's had her share of illnesses. The reception staff and the doctors wife here are amazing people too they have helped us in more ways then one. Thank you central niagara for all you do!????

Their service is good, but we have an aggressive cat and one of the vets is very scared of him. So it's hard to get a thorough exam for our cat with him.

Caring veterinarian and good service.

You can trust them with your pets! Great service

Dr Singh and staff are great, my dog is very Vet aggressive but my dog went right in with them. They are very patient and treated my dog with care and super nice people. I will continue going there.

Very friendly and knowledgeable staff! Always ready with best care options for both immediate medical needs and preventive care! Great prices with a sympathetic and charasmatic veterinarian who obviously loves his practice! I have recomended this place to all my friends on a budget or not! ????

They called me for my consultation and it was a 2 minute conversation didn't even say anything about the dog just asked what food she eats, also gave my 1.5 lb dog flea meditation without my consent (which I didn't want because she's so tiny and doesn't even go outside) they also didnt do all of the shots my dog needed but charged me 190$ and then told me to come back for the rest of them (which I won't be). Don't go here!!