Petisa Spa New York, New York

I am very happy and grateful Petisa Spa is a very professional place and the attention is excellent, the respect, dedication and love for their work is incredible, thank you all for the great work and for making my baby beautiful ????I will back soon thanks again ☺️????????

Excelente servicio! Nancy es muy amorosa con los animales!

Awful. I picked up my dog and it’s paw was bleeding. They told me the dog bit itself, that’s ridiculous. What happens was that they cut too much into its nail it bleed. I didn’t expect a professional groomer won’t know how to cut a dog’s nails and worst yet, don’t listen to what I say. I told them the dog just needs to be washed and cleaned it’s teeth since it was not too long since it was groomed. The worst part of this incident is that they just left the dog to bleed, did not assume responsibility and blamed it on the dog. They didn’t do anything to address it, they didn’t call me to tell what what happened, or give it the Styptic powder; they just left the dog to bleed. After I picked the dog, I took it straight to the vet, to have it addressed to prevent infection. Do not go there, your dog is in danger with these people.

Nice people. Satisfactory work. Turnaround could be better. Pooch looks good. I'll be back.

Nancy and the crew are so profesional and Friendly. I know Nancy for 21 years that she is grooming my pets.

She's a very good dog taker and groomer

Great staff, very good with my dog. She was excited to be there and she looked great after they were done.

Petisa is one of the best place for your pet, with very few words she understood what I want for mu dogs, I was surprise when I pick up Xiao and Lucky she did an amazing job.

Greatest Service ????‍???? The Treat Your Pet like Family. And are very Professional every single time We are there. Thank You Petisa! ❤️

Nancy is the best! Andy is a very difficult dog to handle but Nancy is very patient with him. She takes the time to dry him with a towel because Andy does not like dryers at all. The heat and sound terrify him. We are already in Astoria but we still bring him to Petisa Spa. Only Nancy can communicate lovingly with him. Highly recommended!!!

I recommend this place to everyone !!!

Very good service they treat the pets very well and trim the Nails good!

Great friendly staff and great service! Been there twice already and would continue to go. This place was recommend to me from a friend and im going to start doing to same and recommend them for grooming services. Plus obi got a lil bandana too! How can you not love this place!

I brought my dog to petisa spa and I had a very good experience with a nice and sweet person his name is Natanael. He is very professional and kind. These place is very suitable for dogs. They have all the needs to keep dogs safe. I highly recommend this place, they know how to treat the dogs.

The customer service is fabulous! My dog loves getting groomed here.

Very good service and good groomer take care my 7 Maltese in good style hair cut very nice people

Not only were we very satisfied with the way Max looked after he was done getting groomed, we were also happy with the price and the responsiveness of the people working there. Any time we called, we would be answered almost immediately, without any sign of frustration despite being very busy with 10 or so dogs. Highly recommended, and we will be using this service again in the future.

No one like this for your loved ones

I loved how my dogs haircutt came out aswell as her nails. They always do a fantastic job and the best part is that you can tell they treat the animals with great care

Nancy is always the best, she loves our dogs like if they were her own, she always takes her time with each one of them, and she always makes sure every dog's owner is always satisfied with their haircuts

Nancy is an excellent groomer. Very caring to the doggies. Friendly and clean environment.

I've been taking my dog here for a couple of years, and thought i was so lucky to have found someone who seemed to get through to my not so friendly pekingese. But the last time my mother took him, they cut his hair extremely short which is bad for the summer (UV does affect dogs too), and so short that they cut his little nipple(s). They also cut his whiskers which is *unacceptable* because there's research to show that this is BAD because it messes with their equilibrium- and a professional should know this. When my mom sent me pictures of how its healing now (I'm away from home), i cried so much because i can't even imagine my little one being hurt, and was mad that my mom didn't say anything to the groomer. I also dont know if he was sedated for them to have been able to cut the hair on his face and his whiskers because my dog bites. I don't know if theres a new groomer that did this because they had not done this before, and in the very beginning i told the lady that i dont want his whiskers to be cut. I'm scared to even get him groomed in the future because I've tried other groomers and he always comes back very shaky and stays that way for days. Here was the only place he didn't come back like that, but now i can never come back to this place.

Very friendly, Excelent Groomers, love it!

Nancy is excellent! My Sparky has been going for many years. He loves her and never leaves stressed! Appointments are required so call ahead and expect a 1-2 week appointment, but well worth the wait for the loving attention your pet will enjoy!

Best groomer we're happy with everything she does & prices are good

They treat my dog with love and that’s all i ask for , she grooms so well and leaves my dog looking so handsome

Miss Nancy does an amazing job with every individual dog she works with whether it's grooming or a shower

Sweetest groomer. She absolutely loves animals. My tea cup yorkie doesn’t get scared when we there. Groomer does a fantastic job cutting my yorkie’s hair!!!

On Monday, December 11th I dropped my 4-month old mini goldendoodle at Nancy’s shop, Petisa Spa for his grooming appointment. When I arrived at 11am, I noticed how busy she seemed, so I reminded her that I live on the same block and would be happy to come back when she has time to groom my puppy. She insisted that I leave him there, saying that since he is a puppy, he would be nervous to be groomed, so letting him wait there would help him to relax. She instructed a woman behind the counter (whom I assumed was one of her employees) to take my puppy downstairs, and assured me that he would be in good hands. (Note: when I confronted Nancy about this incident, to be discussed later, I discovered that the woman who took my dog downstairs did not in fact work at Nancy’s shop, but had just delivered Nancy’s lunch.) At this time, I also noticed several other dogs roaming free behind the counter. I left the shop and waited for a call to let me know when Franklin was ready to be picked up after his appointment. When I still had not heard from Nancy by 3pm, I began to worry, and called her shop. A man answered and asked me for my puppy’s name. When I told him “Franklin,” he seemed confused and asked if my puppy’s name was “Fernando.” This made me even more concerned, so I asked to speak with Nancy. She hopped on the phone and told me that my puppy had just gotten his bath and would be ready shortly. I asked for clarification on what exactly “shortly” meant, and she said that it would depend on how well he handles the noises during the haircut. Finally, around 6pm, I received a call saying Franklin was ready to be picked up. I rushed over to the shop, and arrived to see that Nancy was still grooming him on the table. We did not leave the shop until 6:30pm. The next day, Tuesday, December 12th around 5am Franklin threw up a navy blue sock and some of the food that he ate the night before. The navy blue sock did not belong to me, and did not come from my home, as I live alone. Franklin seemed fine for the remainder of the day, so I assumed that he would not have any future trouble. Wednesday, December 13th around 1am, Franklin once again threw up what seemed to be food and liquids. There were no other objects present in his vomit, but he appeared very lethargic and wouldn’t eat, so I took him to the vet. They took x-rays, but said they were unclear, so they gave Franklin metronidazole liquid and told me to let them know if he throws up again. He threw up again around 3pm, and the vet told me to take him off all food and water for 12 hours and see if his condition improves. He slept through the night but still seemed weak and unwell. Thursday, December 14th, I took him back to the vet and they conducted another x-ray which they again said didn’t show anything (later, I found out that the vet’s x-ray were not of diagnostic quality). However, the vet did feel something in his stomach and recommended that I take him to the ER for an ultrasound. At the ER, they took a few more x-rays which clearly showed a fabric foreign body in his small intestine. They said that Franklin would need to undergo surgery immediately to have the object removed, and that he would need to remain in the hospital for two days for monitoring and recovery. I am thankful to report that after a very successful surgery at BluePearl Queens, Franklin is now recovering from the ordeal.

The woman who does the grooming is the sweetest and genuinely loves dogs. I feel so comfortable leaving my dog there, and never had an issue there. I moved to Manhattan and will still take the trip to queens because of the love the woman gives the dogs. HIGHLY recommended