NY Tails New York, New York

124 reviews

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Reviews: NY Tails (New York)

All reviews (124)

Yelp (97)

Google (27)

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Spam Alot

2 years ago

Dogs are being neglected/abused. The staff yells at the dogs. Ignores them. Sprays water into their faces. The dogs constantly bark and whine and cry. This is the best place for your dog to be abused and neglected. Don’t believe the reviews. Who knows who really wrote them.

Urvi Awasthi

2 years ago

My dog Tigger has been to NY Tails for day care and boarding, and is always so comfortable here! The team is super friendly and always sends photos and videos of him playing with the other dogs and having a good time, so I can be reassured that he is doing well. I could not recommend it more, this is the only place I ever leave Tigger now if I need to.

Brenna McCarthy

2 years ago

NY Tails is a hidden gem for UES pet owners!! Every walker and daycare employee has treated my dog like their own - and he adores them! Any time he sees someone from NY Tails he gets so excited - we are so sad to be moving! The team is professional, communicative, friendly and so caring - they really love the dogs like their own. Plus prices are affordable - and it’s easy to request a last minute walker if you are going to be out and your dog needs some love! We used the daily walking services and daycare/puppy sitting on a regular basis - I’m so glad I found them and so sad we are moving away and can’t use them anymore!

Janie Qin

2 years ago

The BEST dog walking service. We have used NY Tails since our pup was 2 month old and could not say enough good things about the company. The walkers are friendly, reliable, and gives us timely updates. When we had last minute requests, NY Tails staff were so easy to reach and always willing to go out of their way to help schedule last minute walks. Highly recommend!!!

Viktoriya Lyan

3 years ago

Amazing service!))) My baby boy ???? loves this place ????

Gaukhar Yessergepova

3 years ago

Thank you so much guy! My little guy comes home so happy and tired every time and I love that he has the opportunity to swim and run around with his friends. You guys rock, the most amazing team!

Blair Naylor

3 years ago

I had an amazing experience with New York Tails for 2 years. I was sad when I moved because I had developed such an amazing relationship with the staff and had two fantastic walkers. They loved my dog and took care of him - he was special needs too, blind and can't hear well, and they catered to that. Could not recommend them more!

K. Ann

4 years ago

I used to live in the upper east side and LOVED NY Tails. They were a total life saver for me. My dog was having trouble adjusting to the city and barked a lot, so I put him in daycare for a while and the team at NY Tails worked magic on him. When he progressed to being home again and having a dog walker, all was well. I really liked the dog walker and the whole team was really really reliable. I was so sad when I moved to Brooklyn because it meant no more NY Tails. But if I moved back up to the upper east side, I'd 100000% use them again.

Caitlin Crainer

4 years ago

I would 100% recommend. Fllexible, thoughtful and loving team of walkers!

Danielle Springer

4 years ago

We have been using NY Tails for daily walks for about 2 months, and have only wonderful things to say. They are very professional and the prices are fair. But most importantly, we completely trust our walker. They aim to give you the same walker each day, and they really build a relationship. Our walker, Pronthip, is so kind and loving--our pup is always sad to see her go (I can tell because we receive a picture at the start and end of each walk). I feel comfortable leaving our dog home while we work because I know she will have an amazing walk with Pronthip during the day. She takes wonderful care of our Juni! NY Tails makes communication and scheduling easy. We also have used them for boarding, and that has been great as well. They clearly love the dogs and take great care of them. We feel so lucky to have found NY Tails--it had made our lives and our dog's life so much easier and happier!

Gretta van Leuven

4 years ago

Our walker is very loving and kind- always on time and attentive to our dog. Would definitely recommend NY Tails for NY dogs!

Zachary Kady

4 years ago

Would give 6 stars if I could. Treated our dog Sadie like family for four years and were always reliable. What more could you ask for? More detail—> We used NY Tails with our dog Sadie from the day we adopted her at 7 weeks old until just a week ago when she was a week shy of 4 years old. Sadly, we moved outside of NY Tails' area and had to find new dog walkers. But NY Tails is amazing. Everyone there treated Sadie like their own dog and we couldn't have been happier. The owners Kira and Paulo are excellent and the team is responsive. Sadie had two main walkers over our 4 years: Mally and Vivian. Both were beyond amazing and caring for Sadie. We trusted them 100%. We also occasionally used the day care service and had similarly great interactions. Always got picture updates and were sure Sadie was well cared for. In short, we used NY Tails for 4 years, had two walkers, and used the day care. I feel we know them very well and we'd highly recommend them to anyone looking for a caring, trustworthy and reliable dog walker/daycare. A+. Seriously. We miss them.

Lindsey Powell

4 years ago

My dog walker, Eliana, is AMAZING! She has been with my puppy since day 1 and treats her as if she is her own. She truly loves her so much. It feels great knowing that my puppy is in great hands when I can't be with her. I am beyond grateful!

Subba Kapuganti

4 years ago

We love the service and the walker as there is consistency and they provide regular update during the walk. The dog walker also fills up his bowls of water and ensures he is comfortable before leaving.

Alix Norris

5 years ago

NY Tails has walked and boarded my dog for the last two years and have been amazing. We were set up for daily walks Monday-Friday and there was never a single issue on their end. The same can be said for their social boarding services. I would highly recommend to others.

Daphne Lum

6 years ago

This place is great! I've used them for both dog walking and day care services. Their rates are very competitive and my puppy always comes back happily exhausted from day care. Delwin, our walker, is awesome with her. Mabel happily runs to him when she sees him, and my realtor also mentioned (unsolicited) how great he is with her. Wouldn't recommend anyone else for this area!


7 years ago

When I was new to the UES from the suburbs, I needed a dog walker to help my dog acclimate to city life. They responded almost immediately and Paulo came to meet my dog. He was so knowledgeable about dogs and the neighborhood that I knew I'd chosen the right service. When his permanent walker Andres started it only got better. Andres took the time to really work with my dog and constantly kept me informed on progress. My dog absolutely loves Andres and gets excited for each walk. I feel so fortunate that I found NY Tails and now have a happy city dog.

Luke Berg

7 years ago

NY Tails is the best pet watching service in town. I used them to watch my cat for a week over the holidays and they were more than accommodating. They have a very friendly staff who took care of everything. They even emailed me a photo of my cat and let me know how she was doing every day. It's the little touches like this that make me choose NY Tails every time I leave town.

Alexandra Tillson

8 years ago

I've used many different walkers as I moved throughout the neighborhoods of NYC and NY Tails is phenomenal. They were communicative on all levels and flexible with my shifting schedule. Rates are also reasonable and competitive with the area. The best part was on the rare occasions I saw my dog Henry greet the dog walker (Camilo) and Henry was so excited to see him. That's really the best review, straight from the dog.

Carl Elgin

9 years ago

I cant say enough about Kira and Paulo and their walkers. We needed a professional, friendly and loving dog walking services and we got it. Their is many walkers in the neighbourhood but this is the place that delivers on every level.

Kelly Pihl

9 years ago

NY Tails walked my dog Pablo every weekday for about a year and they were always extremely professional, accommodating, and a pleasure to work with. They truly love animals to boot! Juliana and then Amanda were my dogs primary walkers and they were both wonderful and would write me notes about funny (sometimes naughty) things my dog would do during their time with him every day. I could tell that they both genuinely cared for Pablo and his well being and treated him as their own. I would recommend NY Tails to any dog owner in Manhattan!

Charles Snider

10 years ago

Excellent service. My dog, a dachshund, has some special needs like must be carried up and down stairs, even if there are just 2, he needs to wear a harness for his leash, and he is a senior dog so his schedule can be less reliable than other dogs. They take care of all those needs, and he loves them and it is evident to me when he see them. Also, I am very busy, and sometimes have to work late unexpectedly. I try to give hour or two notice, and even on that short notice, they are able to walk, and take care of my dog that evening. Very attentive to their clients, and to the dogs under their care.

Gil Faggen

10 years ago

The dynamic duo have been doing special walking assignments for me for nearly a year. They are most importantly reliable as well as efficient. Know I can rely on them and my client pug has no complaints either.

Jodi Kreizer

10 years ago

Kira and Paulo have been taking care of our dog, Buddy Lee, for almost 4 years now! They are always super reliable and have a really great support staff. I especially love the fact that I can call them anytime, day or night, for a last minute/surprise walk for our pup. I highly recommend them

Lara Rind

10 years ago

Paolo and Kira are gifts. We needed "babysitter" for the day to walk and feed our 17 year old Westie. When Paolo came the day prior to mee her, she was not feeling well. In fact, she screamed when being touched. The compassion that Paolo showed won me over. Because of her age, he said that he would personally take care of her. Having never used the New York Tails services I was a bit nervous. I received text messages during the day which let me know that all was well. This gave me tremendous peace of mind. In addition, Paolo sent me the funniest photo of Sadie proving that he truly is a “dog whisperer” and that in a very short period of time he really knew our dog!

Pete Romano

10 years ago

We have used NY Tails for 2.5 years, ever since we got our Golden Doodle Melody. Kira and the team at NY Tails are extremely reliable, and have a great love of their doggy clients. For anyone who lives on the Upper East Side, I recommend NY Tails.

Susan gauthier

10 years ago

Excellent service!! We use New York Tails intermittently for our complicated Shiba Inu. They handle his personality with gentleness and patience. They are also extremely accommodating when he makes any mess in our home while we are away. I feel confident that all will be fine for our sensitive guy while we are away! Highly recommended!

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NY Tails, New York, New York

Business Hours


7 AM - 6 PM


7 AM - 6 PM


7 AM - 6 PM


7 AM - 6 PM


7 AM - 6 PM





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