East Side Animal Hospital New York, New York

I have to say that even from my and my husband’s first time going to this office we had a problem with how the staff was not attentive to the patients wait time or advising on the wait time. We still took our puppy there because we just purchased our puppy and they were recommended as being close to our location. We went and all was well until the other day. We have spent a very decent amount of money in this establishment like anyone else that utilizes this Vet office and I was treated very rudely and unprofessionally by a staff member. Then the manager definitely did not address the issue as a professional manager. We would not recommend this establishment to anyone. As well we have stopped using them as our vet office. Very disappointed and dissatisfied

I have been bringing my mini dachshunds to East Side Animal Hospital since they joined our family as pups. it’s a one-stop shop for all my pet needs (vet, grooming, boarding, meds) and they excel in every category! Personal, reliable and friendly service on all fronts!

Very clean and kind! You can tell they really like the animals that come in here. We’ve been coming here for years. Even though my dog is scared of this place I know deep down he appreciates everyone :)

Great staff. They have been taking care of my puppy since she was born.

I got my dogs nails clipped and she was out in less then 5 minutes ! They were pretty nice and quick about the whole process ????

They did a great job bringing my precious family member and best friend back to life. Nakita (spelling?) is always super helpful and accommodating. Very appreciative of the care my dog received!

They delivered official reports that were different than what I was told on the phone. They didn’t call back when they say they would. They were very curt even though they knew my pet was dying. Very little accountability and nobody seemed to care about me or my pet.

I adopted a dog and I am choosing a vet right now. I called the East Side Animal Hospital to learn about their services and the lady on the phone was extremely rude to me. She almost yelled at me that I have to their client before she can tell me anything. After such treatment I definitely will not become their client!!

Epitome of unprofessional. Wanted to charge 250$ for a CAT NAIL CUTTING as the vet wanted to charge it as a visit. Was explicitly told on the phone would not be charged for the cost of seeing a vet. After being informed was on unemployment vet refused to waive the veterinarian fee and was forced to bring my cat home. Horribly unprofessional, allowing a single vet to arbitrarily charge as they like. Even the vet tech admitted the price was SERIOUSLY inflated and recommended I go elsewhere.

I brought my 3 month old shiba inu to this facility to get her first wellness check and vaccine shots. I was a bit nervous to come because of some of the reviews I read, but I decided to go ahead with the visit. I'm so happy I did! Dr. Manning was very nice and he explained to me everything I needed to know! I was able to ask questions and he patiently answered them. He also told me the next steps for Bella for the following weeks to come. The staff were kind, courteous and very professional. Two thumbs up for this place!

My dog has been treating with Dr. Manning for 13 years since she was a puppy. I moved to Westchester a year ago and thought it would be better to have a local vet. That was a mistake. The local vet said the wart over the eyelid was too large to completely remove at the base, so it would return anyway. He also said her teeth were fine when I repeatedly asked him to check it out. I returned to Dr. Manning for a second opinion. Dr. Manning completely removed the huge wart over the eyelid and it looks great. He also noticed a lot of cysts in the mouth on one glance and removed some of them. Dr. Manning also removed about 20 other warts that are healing well. My baby is doing great after one week. I will gladly drive to the city for her future care at Eastside Animal Hospital.

Good service, excellent vets. Pricey...

I am so happy with the care that my dog gets at the East Side Animal Hospital whether its veterinary. grooming or day care! From the greeting of office staff, the welcoming of the dog care givers and Dr Manning I know my dog is in great hands.

Staff is very helpful and friendly

Love their customer service. I had an unscheduled appointment and my puggle received the best care ❤

BUYER BEWARE: DO NOT TAKE YOUR PERS HERE IF YOU CARE ABOUT THEM. I was referred here and spoke briefly on the phone with Dr. Manning who was very nice, however, the receptionist or whoever answered the phone was a HORRIBLE WITCH -- I had an appointment but my dog had an emergency and she is telling me they DONT MAKE TIME FOR EMERGENCIES (???? WHY HAVE THEM AS YOUR VET THEN). SO I CANCELLED APPOINTMENT. I took my dog elsewhere and thought I would give it one more chance -- due to the reputation of the referral GOT THE UNPROFESSIONAL MISERABLE OBVIOUSLY UNHAPPY WITCH WHO TRIED TO CHARGE ME FOR TWO APPOINTMENTS IN ORDER TO MAKE AN APPOINTMENT. Any vet office who has these practices or who ALLOWS THE UNPROFESSIONAL WITCH TO BE ABUSIVE TO POTENTAL CLIENTS DOES NOT CARE ENOUGH ABOUT EITHER THEIR CLIENTS OR THEIR PETS. IF THEY ARE SO ABUSIVE TO POTENTIAL CLIENTS HOW DO THEY TREAT AND CARE FOR THEIR PETS.

The Vets are wonderful. My dog comes right in without any hesitation.

Nice people but always takes time waiting

Fantastic treatment of my rescue and foster kitties, even when the outcome is heartbreaking and sad. Professionals in every aspect!

I have the utmost confidence in the veterinarians and staff of East Side Animal Hospital. I have been taking my dog here for the past few years, and have unfortunately had to make many visits in the last few months as he's had some serious health issues at the age of 13. Dr. Freda is amazing. They referred us to nearby specialists which only made me more confident that what we're doing is right. They also offer very affordable medical boarding which has made my life easier as I travel from time to time. I would highly recommend making Dr. Freda or Dr. Manning your pet's primary care vet.

Being extremely honest, I cannot recommend anyone to take their animal to this hospital. The front desk is kind, but that is about it. The vet is so condescending. Near the end of the exam, I felt like he was just trying to sell me product after product. I was so overwhelmed by the amount of information that he threw at me that when I asked for a summary of the medication he was trying to sell me, he acted like I was demented. Sir, I am not a vet, and I was respectful about asking; please show me and other owners some respect. I thought this place had good reviews, but if you check Yelp, the reviews are similar to mine (condescending vet, marketing, etc). Please skip this place and go to other clinics. Their vaccines are also OVERPRICED.

I am a long time client & through out our relationship East Side has been nothing short of fabulous! I can not say enough about entire staff. Of course our Dr. (Dr.Landsman) & our favorite technician (Thaisha) are family to both myself and my cat Lucy. They have stayed by our side & held hands with sincerity & love. the facility is spotless, the front desk crew is welcoming and efficient at pay time, explaining your charges before taking payment. Forever grateful for our East Side Animal Hospital!

Have brought my cat here twice and he has received the best of treatment. Professional and very friendly staff. Very knowledgeable and attentive. Easy to book. Calm atmosphere. Could not recommend more.

Helpful front desk staff, caring vet techs.

If you’re looking for a true animal lover that won’t steer you wrong & give your beloved pet the best care then this is your place!

Ugh don't bother with this place or their other location in Long Island City (especially that one). Super eager to sell you the most expensive meds (I got the antibiotics I needed 50% cheaper when I ordered the same brand on Chewy with their prescription). Also long wait times. The receptionist are either very friendly or so terrible. I changed vets just today because one of the receptionists was unnecessarily mean. Don't talk to me in a disrespectful way - I'm the paying customer. The vets are alright aside from the pushiness with the meds, but they should really pay attention to who they hire.

I highly recommend this veterinarian the staff are so friendly and very up to date with the information on your pet

The service offered here is 1st class always, you need help and don’t understand a document when your going overseas speak to Kat ,you need an appointment speak to Kat ,the young lady is as accommodating as can be the Vets take care of your animal like it is there families very own I just can’t say enough good things about them thank you all and blessings to you all , Don J.

There was a very nice gentleman that works on the front desk, I have not seen him before name Zane, very kind and also professional scheduled us for an appointment. But the heavy women with glasses,who also works on desk not so much! Prepare for rude desk lady that get an attitude for even asking a simple question. I can't ask any questions without an attitude, She is absolutely horrendous, eye rolled, very ghetto, extremely LOUD!!!! not doing her job. To busy laughing and talking to other employees treating the place like comedy club, it’s very sad I also have the video to prove it wish I could up load it here people would be disgusted.

The people here really care!