Petco Mount Kisco, New York

119 reviews

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Reviews: Petco (Mount Kisco)

All reviews (119)

Yelp (6)

Google (113)

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Justin Lyons

2 years ago

If you choose to visit this location.. avoid the employee named Liz. She’s horrible and knows nothing about her job. Not to mention the snake tanks have aspen bedding? That’s totally not healthy. The fish are by far the worst I’ve ever seen at any petco. The fridges are disgusting.. never cleaned. Zero management and zero oversight.

Barbara Sternberg

2 years ago

The staff in your Mount Kisco store is helpful and extremely patirnt. Kudos to everone who helped me.

Tia Storms

2 years ago

The woman in the fish department was amazing and very helpful .

Tarini Mathur

2 years ago

Nice, friendly staff - helpful and answered our questions. They are great about maintaining masks etiquette

Karen Meschino

2 years ago

The young man at the register was courteous and helpful.

Kristen Hurwitz

2 years ago

Very limited dog food choices, and almost everything is grain free

Rhyanna Bredlau

2 years ago

Disappointing selection, I have never found what I was looking for (specifically) here.

Angelisa

2 years ago

Thank you Heather for taking care of my lazy, derpy Golden

linn foley

2 years ago

quick & easy. ordered on line to pickup at store, was ready within the hour.

Vicky Nikprelaj

2 years ago

I dropped off my 2 siberian husky's to Michele and when I picked them up they looked gorgeous. She did such an amazing job. Ther fur was like silk. I was so happy with the service she did on my pups. She is so friendly and explains everything you need to know before they start. Will definitely bring my huskies again to her.

Ryan Crook

2 years ago

Bought a new aquarium for my kids at Petco in Mount Kisco and I had a great experience. The employees there were very helpful and knowledgeable with what I needed to get started and make sure my fish didn’t die on me :)

Emmett Cruet

2 years ago

Staff person was very helpful and questioned us before purchase of fish

Marcela Henderson

2 years ago

Quiet and smooth shopping ????

chris doherty

2 years ago

Staff was extremely helpful and we are especially grateful for the help their groomer Emily gave us!

Edmarie Rios

2 years ago

Very friendly. Great customer service

Jacqueline Pizzimenti

2 years ago

The employees were really helpful and welcoming. The complimentary treats were just what I was looking for. If you have an accident, no one makes a big deal of it like they do at Five Guys next door - my dog.

Kristen Reed

2 years ago

June 20th, I went in today to get a harness for my dog That was it, but instead we got the harness and a nail trim that I felt like I was forced into getting when I didn't want to get it, I was unhappy about the fact the workers where talking about their commission rates in front of me and how unhappy one of them was to be making less than her old job, the fact I was told the trim would be 10$ but was 15$, told me that my dog wasn't a purebred but a mix, and the fact they put cologne on my dog I had to wash him when we got him it was so strong I wasn't told they would put cologne on him because i find this very unacceptable!

Sandra

3 years ago

Good prices, the staff is really helpful but they seem to be very shorthanded

Jim Peyton

3 years ago

Update: Friendly staff, however they are never stocked with cat food. Always "the truck didn't come in." May as well call it DogCo as that part of the store is always well stocked and tidy, whereas the cat section is barren and ragged looking.

Bill Scherer

3 years ago

I had to ask for help, but the service received was immediate and excellent.

C M

3 years ago

The customer service representative was very helpful and patient. He asked for assistance from another employee instead of wasting my time as most in his position would do. Great team overall and great experience!

Marcelo Castillo

3 years ago

Lots of the freshwater fish were dead, the guys are great but they need better equipment to maintain the fish healthy. Lots of decorations and aquarium equipment, great selection of dog treats and toys definitely one of our favorite stores in the area. The only issue once again is the freshwater fish...thanks

Pamela Ortiz-Sassano

3 years ago

I found everything I needed and it was great to have coupons.

Steven Immerblum

3 years ago

Store a bit dirty, but staff is friendly and helpful. I found what I was looking for happy with the stock level .

angi

3 years ago

Horrible service. The barber was so rude (I don’t remember her name but it was an old white lady). My beautiful Golden Doodle, Penny, and I will NOT be coming here again. Do not trust the good reviews, they’re ALL bots. If they see you wrote a bad review they track you down. Penny’s shivering in the corner as I’m writing this review. Also don’t ever ask for advice from these people for any type of pet you own just know they’re wrong. Gosh Darn lady left my little angel furless. ????????????????????

Shelley Lerea

3 years ago

I placed my order online around 9:45, before the store opened. I was pleasantly surprised to get an email confirming my order at around 10:15ish. I drove over, called, and someone came out immediately with my order and put it in the car. He was wearing a mask, and very polite. I was very satisfied with the whole experience.

Ben Wike

3 years ago

People were nice but three of the fish I bought, not of them lived for more than a day. Not impressed

Bill Wohlers

3 years ago

I wanted to have my dog's nails trimmed & called a number of times to see if their groomer was in that day. They did not answer their phone..

Chris Martindale

3 years ago

Employees are very knowledgeable and considerate

Dan Dao

3 years ago

My order was brought out quickly

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Petco, New York, Mount Kisco

360 North Bedford Rd

Business Hours

Monday

9 AM - 8 PM

Tuesday

9 AM - 8 PM

Wednesday

9 AM - 8 PM

Thursday

9 AM - 8 PM

Friday

9 AM - 8 PM

Saturday

9 AM - 8 PM

Sunday

10 AM - 7 PM

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