Hôpital Vétérinaire Métro Iberville Montreal, New York

Best clinic in Montreal, and in Quebec ! Best staff and dr Marku is by far the Best veterinarian i ever met ! And I ve had dogs all my life ! ????????♥️

I thought this vet was ok until the pandemics hit : no reliable way to communicate with them: if you try to call them, you have to suffer through a very long recorded greeting (5 minutes +) before you can record your message, and then they don't return your call in a timely fashion (it's been 10 days now for my last message) ; the delays for appointments are much longer than the other vets I contacted since; their so-called VIP system where you have to stay outside while your animal is being treated is not reasonable at this point of the pandemics and not in the best interest of the animal. I shopped around and found much better options on all those counts, pandemics is not a valid excuse for poor service.

Excellent staff, very informative, and prompt.

I have very mixed feelings about this place. I've been going for a few years now and pre-covid, loved it. Since the pandemic hit, appointments are rushed and it's really complicated to speak with anyone at the clinic. Recently, they did a great job with my dog's teeth cleaning, although they really lacked empathy and proactivity when it came to diagnosing and treating a mass my elderly cat had in his jaw. We were told in a nonchalant tone, in a 1 minute conversation outside the clinic, that there was nothing to do and that we'd need to put him down. I went to another vet for a second opinion and received a MUCH more humane response. The other vet took the time to speak with me about the condition, potential outcomes, typical treatment options and about my cat's prognosis. Ultimately, when the time came to proceed with euthanasia, I called back and was told that they didn't have any space for an appointment until October (in 1-2 months) and was told to go elsewhere if I needed it to be done sooner. Finding another vet is an unnecessary complication, during an already difficult and sad time.

Good emergency hospital, expect long wait times and pricy but for emergency worth it

Dr Marku is truly the best, he clearly loves animals and is very compassionate. The reception staff as well the technicians are all very friendly and helpful

where can i order food on line thanks

The vet and his team are personable and very responsive. They were very helpful when are cats got sick. They took the time to explain to us everything about our cats health and made followups to make sure they were better.

Dr. Marku and the staff truly care about animals!! Professional and caring. Thank you for years of service to Tessy (my cat)!!

The best vet in Montreal wouldn’t ever go anywhere else Valentino getting his shot this morning. Ps Marie is phenomenal, I feel super safe leaving my pet in her care very nice lady

These people really love animals and it shows in their actions. Have known Dr. Marku for years and I would recommend if you really want the best for your companion(s). Team is great and welcoming. Thank you !

Right after we arrived in Montreal on vacation, our dog Mitzi started dry heaving, pacing, panting, and keening. Panicked, we took her to Hôpital Vétérinaire. We were greeted by Kevin, who gave water to the dogs and even dinner to our other dog, who we neglected to feed in our rush to get to the hospital. Dr. Marku went out of his way to help us. He went above and beyond, performing procedure after procedure to try to alleviate Mitzi's pain and keep her out of emergency care. Throughout, Melissa (vet tech extraordinaire) translated (our French isn't good enough for life or death conversations) with compassion, competence, and clarity. Eventually, Dr. Marku found a mass in her abdomen. He prescribed medications and explained our (very difficult and not very happy) options. We decided to wait to see if the situation would improve. We talked occasionally by phone with Kevin, who checked in with us, relayed our questions to Dr. Marku, and responded to our every request. Four days later, we took Mitzi back to Dr. Marku to do another x-ray... and the mass was gone! We're overjoyed that we don't have to say goodbye to our dog quite yet. But we would have written this review regardless of what happened. The staff at Hôpital Vétérinaire Métro Iberville was everything we could have hoped for: compassionate, competent, and clear. They took care of us as well as our dog. Knowing that we would leave Montreal after vacation (and not be long-term customers), they could have treated us with less care. But they made us feel completely comfortable and secure in the professional, wonderful care we received. We recommend them 100% and without reservation.

One of the best experiences I've had in a Veterinary clinic in Montreal! The whole staff is super friendly and helpful. Their facilities are clean and organized. Even if it was my first time and my dog did not had a file with them they agree to give me an appointment in less than an hour, Dr Nunez was extremely patient and kind with my dog and took the time to explain me what was wrong. I recommend this clinic to all the community. Will definitely stay with them!

My cat was acting a little strange but mostly normal. Vet found a foreign object in his throat - the last thing I expected. I was amazed. Thank you for saving my cat!!!

I brought my puppy to this vet for the very first time and i can only say good things about them. Super friendly staff, very patient veterinarian, very clean and modern clinic.

Every time we go there for our cat, they always take good care and are really sweet towards our cat. They know how to make them comfortable and handle them with care. I truly recommend this vet, the best of all.

Dr Cesar Nunez is absolutely amazing! Such a nice and caring vet. He took the time to answer our million questions about our cat, properly informed us and the staff is super nice as well. Great service!!

Dr Hysni and his team are amazing! Always helpful and perform everything flawlessly in a timely manner! Best vet clinic in town

Going to a Vet can be worrisome, just like going to a garage, but this clinic changed our view. The quality of service was outstanding, even a little too much where I felt bad for everything they did and included. Like regular calls to keep us informed, accessories, care, boarding, etc. We were referred to this place by a family member, he had also received outstanding service which is rare for him to say. Our cat broke and dislocated it's hind leg. The kind of situation where you're stuck with a decision, that usually comes with a hefty price tag. Choosing a clinic for an intervention/surgery vs a checkup/vaccine isn't the same thing. This Animal Hospital is equipped and able to take proper care of our little ones, without the price gouging, and emotional sales tactics. Just like that rare honest car mechanic everyone looks for, we found that veterinarian clinic.

Amazing vet clinic From the reception Vet tech And of course dr Marku

The team at the clinic are very knowledgeable , helpful and compassionate with the animals and the owners !

I've had excellent experiences with Dr.Marku. He is very comfortable with cats and understands their behavior quite well. He has always given me options in terms of treatment, the cheap option, the middle ground, and the expensive assured success. I once went in for a checkup and vaccines and he chipped tartar off my cats teeth with his nail. A big piece came off, solid as a rock. That saved me hundreds of dollars in dentistry. I now brush his teeth regularly. This is my #1 clinic and will drive miles to see Dr.Marku.

Very good service! I had to hospitalize my cat after a surgery. Like small veterinaries, they don't have staff during the night, but in this clinic they have surveillance camera and an employee lives right beside the clinic would come in, if needed. During the day that are closed. I was informed to call the emergency number on their door. And an employee or a Dr would come in even during a day off. I was very impressed by their care and work ethic.

Very poor service, should not be in this line of work should close!!! my poor dog is at another vet being hospitalized after they told me he was doing well .I called them 3 time to get the blood results and they never called me back I showed up and was told they did not call me because everything is going well ! I went that same day with The same blood test that they read To another vet and my poor baby it's 3 Day that he is hospitalized with diabetes at 30.6 !!! So this vet should not be in business !!

Best vet in Montreal, they love animals unconditionally and will do wtv they can to help, Dr Marku is the Dr House of vets and I still go even now I live 80 km away

Dr Marku has always treated my dog well, he has done an excellent job counselling me through complex animal healthy issues, specifically atopic dermatitis. His service prices are reasonable. Someone here complained about the prices for cream being inflated but understand that vet DO markup products, it is a source of revenue for them. Every vet does this and needs to in order to be profitable.