Petco Massapequa, New York

254 reviews

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Reviews: Petco (Massapequa)

All reviews (254)

Yelp (27)

Google (227)

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Philip Grombliniak

2 years ago

Excellent store for everything about pets

C Fern

2 years ago

I ordered 4 items online. I did not get an email that my order was ready for pickup. When I picked up the items only three were available. I asked for a receipt of the items that I picked up and the store associate could not give me one because she said I will get one via email. So far I have not received anything related to this order other than this survey.


2 years ago

Good experience - I appreciate Petco selling healthier products for animals.

Peter Greene

2 years ago

The staff is very friendly and helpful and the store is stocked with a good variety of food, toys, apparel, and all other things (I was shopping for my dog in this particular trip)

Karen Munoz

2 years ago

1st time at this store. I like that the cat department is in the front left of store instead of all the way in the back! Found what I needed right away. Nice quick shopping experience.

Justin Cruz

2 years ago

Cashiers have always been pleasant and helpful, but asking questions on the floor has always resulted in a quick, curt answer with little desire to help beyond "yes" or "no." It's actually surprisingly quick if you're just buying product, but that's about it.

Jennifer Vasquez

2 years ago

Employees are always so helpful

David Langer

2 years ago

They are always very helpful and their grooming services are top notch

Chris Zappa

2 years ago

Helpful friendly staff fully stocked with all pet needs

Eddie Pipes

2 years ago

Such a nice pet store.

J Potts

2 years ago

Delivered my load to them ,very nice people quick and easy

James Stilley

2 years ago

Took my new puppy ???? 4 his Shots. .Great!!!!

Robert Wadolowski

2 years ago

Great place to get all my dogs needs and staff is courteous.

Anthony Wagner

2 years ago

Great place ,very friendly workers here,I met Shaun who is a very gifted, intelligent employee that knows his facts on pet care. He deserves recognition big time. He is super knowledgeable and great help. He knows information in breeds of dogs off the top of his head which tells me he should be highly recommended for a higher position. I can truly say I can see him running his own branch and it being very successful. Thank you Shaun, your amazing.

Noora Mohamed

2 years ago

Ease of ordering and picking up. Also , the 20% off coupon is a big incentive

Lisa Calabrese

2 years ago

clean, friendly staff. I use this petco for shots for my dog. nice package plans for grooming, vet service, training.

Willnor Jimenez

2 years ago

I'm training my dog their and Kayla is doing a great job. I'm very happy with training.

Kelly Tush

2 years ago

I took my Golden retriever Murphy in to get groomed and he came out looking so handsome. Melissa did a great job and followed all of the instructions I gave on what I wanted trimmed and what I wanted to keep long. Whatever product they used also made him smell soooo good. He also got a cute little report card to tell me how he did!!

Mary Filocamo

2 years ago

Not sure what is happening in the Massapequa store. New ownership or new manager but the last 2 times I have been there it is so dirty. The 1st time I figured it was just a bad day purchase my stuff and left. The 2nd time I walked in want to go buy food saw how dirty it was. Left went to a different Petco.

Sherri Silvera

2 years ago

Employees helpful but store was dirty and smelled and that was shortly after opening.


2 years ago

Took my pet for Grooming services, trimmed nails, lady was polite, friendly and made my pet feel comfortable. Thanks

Thania Hernandez Ipina

2 years ago

Mitchell is amazing and I about to adopt a cat from their!

Jonathan Anderson

2 years ago

Staff is nice. Selection is good. One of the managers is nasty. I only go when the repeat delivery is late.

Susan Heilig

2 years ago

Went in to take care of the Forgotten Friends of L.I. rescue cats with my daughter. It was quiet due to the high heat and humidity weather we are experiencing.

Sandra Perfetto

2 years ago

Very pleasant experience. The vet was wonderful. Such a nice person. I would recommend this to others.

neetu's boutique

2 years ago

Manager Michelle and cashier Bnanne were awesome. I'm so glad they were able to help me out with my returns. I appreciate there professionalism and service. They were not only friendly but very knowledgeable about there work. Keep up the great work.

Antonio Jimenez

2 years ago

Well stocked. Great selection.

Isabella Paskiewicz

2 years ago

My experience at Petco Phenomenal! The staff were very helpful, knowledgeable and professional. Great team work.

Khushi Saini

2 years ago

I came in to return a hamster and manager Michelle and cashier Bnanne were so helpful!! They made the process so much easier and their generosity makes me very likely to come back for any pet needs. I highly recommend coming here!

Kriti Saini

2 years ago

So nice and considerate!! Returned my hamster and her stuff!! Thanks Manager Michelle and Cashier Bnanne

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Petco, New York, Massapequa

5500 Sunrise Hwy

Business Hours


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


9 AM - 7 PM


10 AM - 8 PM


10 AM - 7 PM

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