Petco Massapequa, New York

Excellent store for everything about pets

I ordered 4 items online. I did not get an email that my order was ready for pickup. When I picked up the items only three were available. I asked for a receipt of the items that I picked up and the store associate could not give me one because she said I will get one via email. So far I have not received anything related to this order other than this survey.

Good experience - I appreciate Petco selling healthier products for animals.

The staff is very friendly and helpful and the store is stocked with a good variety of food, toys, apparel, and all other things (I was shopping for my dog in this particular trip)

1st time at this store. I like that the cat department is in the front left of store instead of all the way in the back! Found what I needed right away. Nice quick shopping experience.

Cashiers have always been pleasant and helpful, but asking questions on the floor has always resulted in a quick, curt answer with little desire to help beyond "yes" or "no." It's actually surprisingly quick if you're just buying product, but that's about it.

Employees are always so helpful

They are always very helpful and their grooming services are top notch

Helpful friendly staff fully stocked with all pet needs

Such a nice pet store.

Delivered my load to them ,very nice people quick and easy

Took my new puppy ???? 4 his Shots. .Great!!!!

Great place to get all my dogs needs and staff is courteous.

Great place ,very friendly workers here,I met Shaun who is a very gifted, intelligent employee that knows his facts on pet care. He deserves recognition big time. He is super knowledgeable and great help. He knows information in breeds of dogs off the top of his head which tells me he should be highly recommended for a higher position. I can truly say I can see him running his own branch and it being very successful. Thank you Shaun, your amazing.

Ease of ordering and picking up. Also , the 20% off coupon is a big incentive

clean, friendly staff. I use this petco for shots for my dog. nice package plans for grooming, vet service, training.

I'm training my dog their and Kayla is doing a great job. I'm very happy with training.

I took my Golden retriever Murphy in to get groomed and he came out looking so handsome. Melissa did a great job and followed all of the instructions I gave on what I wanted trimmed and what I wanted to keep long. Whatever product they used also made him smell soooo good. He also got a cute little report card to tell me how he did!!

Not sure what is happening in the Massapequa store. New ownership or new manager but the last 2 times I have been there it is so dirty. The 1st time I figured it was just a bad day purchase my stuff and left. The 2nd time I walked in want to go buy food saw how dirty it was. Left went to a different Petco.

Employees helpful but store was dirty and smelled and that was shortly after opening.

Took my pet for Grooming services, trimmed nails, lady was polite, friendly and made my pet feel comfortable. Thanks

Mitchell is amazing and I about to adopt a cat from their!

Staff is nice. Selection is good. One of the managers is nasty. I only go when the repeat delivery is late.

Went in to take care of the Forgotten Friends of L.I. rescue cats with my daughter. It was quiet due to the high heat and humidity weather we are experiencing.

Very pleasant experience. The vet was wonderful. Such a nice person. I would recommend this to others.

Manager Michelle and cashier Bnanne were awesome. I'm so glad they were able to help me out with my returns. I appreciate there professionalism and service. They were not only friendly but very knowledgeable about there work. Keep up the great work.

Well stocked. Great selection.

My experience at Petco Phenomenal! The staff were very helpful, knowledgeable and professional. Great team work.

I came in to return a hamster and manager Michelle and cashier Bnanne were so helpful!! They made the process so much easier and their generosity makes me very likely to come back for any pet needs. I highly recommend coming here!

So nice and considerate!! Returned my hamster and her stuff!! Thanks Manager Michelle and Cashier Bnanne