Wags Pet Motel Marcellus, New York

Nice place, people, and pet care

I always feel confident leaving my dogs at Wags. They are very friendly!

We have been taking our Rhodesian Ridgeback there for about 4 years. Since then we rescued a Coonhound mix about 4 years ago so both of them get to stay together. All I can say is Arlo (the Ridgeback) gets all excited when we get there. And Annie just follows along. I would highly recommend Wags.

Lola is my second Labrador who totally enjoys her stay at Wags. In fact, she is conflicted as to whether she wants to come him with me or stay with CJ and Sam!

Great care for your pet

Wags is the best! Our dog is a handful and a half. Truthfully we don't trust him to behave if left with friends or family. Wags is our go to! The professional and knowledgable staff give us confidence that our dog is being well taken care of. He loves the place so much, it is difficult get him to leave. If you want peace of mind when leaving your fur babies for a weekend or longer, this is the place to go!

My Boys are treated like family❤

Been bringing my dogs here for ever. Great family run doggie motel. Super care. My pups are happy to stay. Makes my trips away more enjoyable. Never worry.

Our puppy stayed at Wags for several days. She seemed well taken care of when we picked her up.

Experts in grooming and care for our pup!

This review is for the grooming salon.... BEST GROOMING EVER!!! My 13 year old White Golden looks like she's 3 with perfect feathers and siky soft and my Frenchie is so soft with nice clean ears. We honestly could not be happier! THANKS!

We have an older Cockapoo and we brought her to wags today. Absolutely, excellent job and service. Best haircut she has had in 12 years!

Terrible experience. Over $250 vet bill from our dog being dehydration and severe urinary track infection. Symptoms as soon as we got home from picking her up after 5 days of boarding. She has always been very healthy. Wags notified. Not concerned. Beware.

I have nothing but great things to say about this business. We had an unexpected family emergency and drove all the way from NC and Wags got our dog in right away. The staff was friendly and the customer service is unbeatable! We will always use Wags from now on when we are in town.

Just had to Board my two baby girls for the first time. They were rescued a few years ago and I have always been nervous about this day. Just want to thank everyone at Wags, not only do they have great facilities, and an attentive staff but they really took the time to ask questions and understand the needs of the dogs, ohh and I called them an hour and a half before they closed on a Sunday, needed them there till next Sunday and, No problem!! Thank you guys!

This review is for the indoor dog swimming pool. My dog Mojo has IVDD and lost the use if his hind legs due to nerve damage. At the advice of our Therapist, we have begun taking Mojo to Wags once a week for swimming as part of his at-home care. The owners are very nice, this is a family-owned business and they run a clean and comfortable facility. This winter has been brutal but they keep the swimming room warm and comfortable so it hasn't stopped us! Mojo is doing better every day and I am sure incorporating the swimming into his regimen has helped.

We were nervous to bring our yorkie to a kennel at all, but Wags was absolutely wonderful. Our dog had been attacked a few months prior when we had taken her on a walk, so we were nervous to leave her anywhere but with us. When we told the owner our concerns, they were so patient with us and let us watch her for a bit with the other dogs. They also let us call any time to check up on her, and they posted pictures on their facebook page. The facilities are clean, and the care taken was to a high level. It's a great family business where you can tell they love what they do and treat each dog as their own.