73 reviews
All reviews (73)
Yelp (4)
Google (69)
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Janet Smith
2 years ago
Great staff and excellent vet Dr White
Peter Wisdom
3 years ago
I called this place because I have a sick dog and they turned me away! Nice compassion! What shameful behavior.
Laurie Marsh
3 years ago
The best caring vets I have ever had for my fur babies very caring and very understanding. I totally recommend this vets office for sure!
Owen lockington
3 years ago
Dugs first visit to Beardall was amazing! The staff went above and beyond expectations!
seanmcc45
4 years ago
Caring, compassionate, great staff and even better vets! Would not hesitate to recommend.
Lynda
4 years ago
Amazing staff. I have a skittish rescue dog, and they are always great with him. The vet techs and vet sat on the floor with him at his last visit.
Jane Gordon
4 years ago
Very easy despite COVID restrictions. A vet tech took my dog from the car and returned him 15 minutes later. She was extremely pleasant and Otto was happy to go with her. He had teeth removed several weeks ago and the procedure appears to have been a success.
David Currie
4 years ago
It was really good the staff was very good they took good care of my cat and they did a great job!
Alexander Sullivan
5 years ago
This place is a money pit. They will offer you a huge array of stuff you don't need and tell you that you need it. Also NEVER JOIN THE VCA CARE CLUB! If you miss a payment they will cut you off and slam you with dozens of charges they only managed to talk me into because it was meant to be covered. For some reason they tried to take $500 for a $150 bill and overdrew my CC. I literally had ONE respectable vet in the 7 years I was a customer.
Kayne Park
5 years ago
Absolutely disgusting in the way they treat their customers. Was told that we should be prepared for the possibility of EUTHANASIA with our small puppy when the vet couldnt figure out a diagnosis after NO tests came back with concern. Constantly pushed us to go to the emergency hospital after repeatedly reminding us that our dog is looking really bad. Used fear tactics on new dog owners to push us into gouging money out for our dogs supposed death like systems. Ending up getting a second opinion from a trusted source and found out the puppy was just constipated. Apparently the emergency hospital profits are split between the local vets. Good to know that, if youre naive to animal health, you WILL be taken advantage of by the disgusting practices at this hospital.
Donald MacGregor
5 years ago
Best vet ever they have seen several of our pets for their whole lives and have been helpful, knowledge, and kind through the good times and bad
Don Head
5 years ago
Friendly staff who care about your pets!
Malcolm MacPherson
5 years ago
Jack Daniel loves this place! He's in excellent health!
Charlotte Forsdyke
5 years ago
Very unimpressed after years of bringing our pets there, treated with not an ounce of respect or compassion or helpfulness by office manager. Vets, Vet assistants and desk personel have been amazing, but recent experience with one individual who somehow is in charge, leaves me with bad taste in my mouth and I have chosen to take my business elsewhere. This individual doesn't care that loyal clients with decades of patronage will take their business elsewhere and treats with attitude of complete disrespect and lack of compassion. Very disappointing. I will miss the other people and their skills and compassion. Sad to leave. But Jessica does not care. Sad that.... I see some responses from "the owner" here. Would love to know who that is and who is accountable beyond the young person who is handing out edicts at a place that otherwise had been a very nurturing and pleasant place that has served my animals in sickness and health over many many years at no small expense! oh have so much more to say, but won't say now... probably wasting my breath. Very disappointing and saddened mostly. Humanity is not there where I entrusted it....and threats of collection agencies when a person was willing to pay their bill, despite extraneous circumstances, highly further offensive. Sad. Disappointing. Big time. Not sure if any of owners or staff will see this, but want the vets and vet techs and front desk people to know I had the highest respect and was sad to leave, tho my leaving is apparently not grieved with or without dollars attached.
charles harari
5 years ago
This was our first visit and we are very pleased. The clinic seems well equipped and very clean. The staff and the doctor are very friendly and compationate.
Erik Kalin
5 years ago
Very caring our our pet and our needs during a difficult time
Cari Breault
5 years ago
I deal with Dr. Gaines on a regular basis for my chinchilla. She's amazingly caring and open to all worries I have. She's always treated my girl with exceptional love and makes both of us very comfortable. My chinchilla hates the vet (obviously) but Gaines gives her free roaming ability in the checkup room and is very gentle handling her which is incredibly important to me. Thanks for all the service
Caitlin R Jones
5 years ago
I could not ask for a better vet. They are beyond knowledgeable. I have one dog with lupus. While out of town he became very sick. Two other vets misdiagnosed him. If I had followed their recommendations, he would have died. When I was able to bring him into Beardall, they diagnosed him immediately. He has required a lot of appointments, medication, and care, and I can say without a doubt that Dr. Clark has put in more hours to monitor his health, calling to check in, and taking her own time to talk to specialists, than I could have ever hoped for. They never run unnecessary tests, and any tests my dogs do have, have always proven to be 100% accurate in helping them. They can truly be trusted to care for your pets. The type of honesty that you get from vets like Dr. Clark and Dr. White, is hard to find. In the last year especially, I have felt that my two dogs health mattered more than the amount of any bill.
Keith W
5 years ago
We are very impressed with the veterinarian here. Dr White takes the time to explain everything and our pets are very well cared for. My biggest issue is the cost - it's overly expensive compared to other vet offices.
Melissa B
5 years ago
Took great care of my dog while I was away.
Montana MacFarlane
5 years ago
Great staff and awesome service! Our dog is always excited to go to the vet, and they really understand that your pets are family too. The VCA pet plans are also a great incentive and offer lots of perks. VCA also offers direct billing with Trupanion Pet Insurance which is great because you aren't stuck paying large vet bills up front and waiting to be reimbursed. Would recommend to any military in the area, as VCA extends across Canada and their pet plans are recognized at any other VCA location.
Sam Allan
5 years ago
It's too expensive.. but they are super good with your pet
Tina Bishop
5 years ago
Great staff that are understanding, supportive, caring and they take the time to explain things so that your fur baby gets the best care.
Alexa Moore
5 years ago
Vets and techs are very nice! They go above and beyond for care about your pets. Highly recommended.
Anna-Michelle Grace
5 years ago
They are so great with my dog! She loves them!
Laurie Marsh
6 years ago
Loving and caring vets that is very thorough with our fur babies.
Lawrence Hawkins
6 years ago
Place is horrible, my water dragons mouth been getting worst and worst. They finally get someone than they say thay his jaw that is now falling off will heal itself when its infact just getting worst. Than give a 200$ bill for nothing
Linda Coyle
6 years ago
I found that they are the most expensive pet hospital in town. After my late cat past away. Moved my kittens to Collin Bay Vet and they are fantastic and much better priced. Much more of a family atmosphere then a big business
Zoe Hennessy
6 years ago
Lovely staff, have taken care of almost all my pet rats with respect and care. Lovely facility, wheelchair accessible.
Ebony Lake
6 years ago
Dr White is amazing! Techs and assistants are great and very knowledgeable and friendly.
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