Reliable Grooming Howard Beach, New York

The most trusted groomer I know. I can leave my dog there and trust them to take care of her. My dog is six and have been going there since she was a puppy.

I have left my Caesar twice and both times he didn't want to come home with me ???????????? They really love him and they know how to deal with a very nervous puppy owner. I am so happy that we found a place that we can trust! It really takes the stress out of vacation planning.

I love this place. They take wonderful care of my 3 dogs. They’re professional, reliable and very responsive to any concerns that owners may have.

Great experience my dogs love going there

Unfortunately, my family's dog did not have a good experience today. He had a 2:00pm grooming appointment. My parents dropped him off at 1:50pm. The appointment usually lasts about 2 hours, and they call 30 minutes before the dog is ready to be picked up. We were surprised that they did not call by 4pm, so my mother called and left a message. No one called back. At 5pm, my mother went in person to find out what was going on. She was told that our dog was not ready because someone had gotten sick and had to go home so our dog had not been bathed yet. They asked her to come back in an hour. When she returned to pick him up at 6pm, he was still damp and sitting on a wet floor next to a bucket of water. Our dog was there from 1:50pm to 6:08pm. We were then charged $30 more than the usual fee. This was a very disappointing experience. We will not be returning, and hope that this review will help the business gain awareness and not do this to another dog.

Great friendly! Accommodating. It was not a day long process. She was done in a timely manner My princess looks amazing was pleased with her cut. Good job guy's

I had to retract what I said Micheal. I called you after my last visit. These dogs weren't washed I was upset. I paid over $100 for my boys to be washed and groomed and they weren't this is why I haven't been back. I was hurt. Please don't try to convince me they were I know when they have been cleaned properly because I kiss all over my boys and they smelled just like when I dropped them off. Spraying cologne on them couldn't hide it. I'm not going to go back and forth on this. First, if this is false let's do the resume. I've been coming to you for years since you were located on the second floor of the vet clinic run by Dr. We instead a few blocks down. I've had a total of 16 litters of Toy Poodles. I have given all if my grandpoodles to CO Workers at my lob NYPD. I've always referred them to the clinic and you for grooming. Many of whom I've had disputes with because they to claimed you weren't cleaning there dogs. I went to bat for you because I never had that issue until last year. I like many others work hard for my money and I don't appreciate anyone taking it and not doing the job. I dropped my two babies off at 11:00 am. They are always the last for pick up. Last year I texted you after I discovered they had no been clean. You never called me back. I text you "Micheal we need to talk" a few days later you text me and said "about what " I tried to call and left a voice mail. No return call. Here it is a year and now I notice you want to reach out to me. Then you responded to another person on her that was fake. Your not being honest on here so how can anyone expect you to be honest in your work. I'm as real as you and your wife Jennifer are. Now if I'm fake how would I know your wife's name.? After all is said and done I was hurt by the service you gave me. As I said I have been coming to you for years. Hell, when my dog died you gave me JAHRULE. I thought you really cared about me as a customer. I would never expect you to do as you wrote the....IMPOSSIBLE . I truly hope in your 25 years of serving Cross Bay area you don't continue to do what I felt was such a despicable thing to anyone else. I trusted you Micheal and i was so very disappointed ???? in how you treated a long term customer. Be honest even in your ratings comments. I'm as real as can be and not out to hurt anyone. I just want to get what I paid $130.00 for my two sweetheart GROOMED accordingly. Good by Micheal. P.S. you can stop calling me and I didn't read your text either. How can I you told the other person who read your ratings that I wasn't real. Shall I screen shot your text and calls so that potential customer can see who is being honest and back up my claims up here?

I never brought my dog here but looking at the reviews I would never bring my loved here nor would I recommend anyone to this place. The responses from the owner alone is very unprofessional. To read what these poor owners & their pets went through is unbelievable.

I must say this will definitely be my fur baby new groomers..My regular grooming place shut down do to lost of funds because of covid..And I remember driving by Reliable Grooming so I called and he was actually seen the same day..My baby looks very handsome and the staff members are extremely pleasant dont ever go by negative reviews try them out it is totally worth it

Love these guys best place ever I been coming to reliable grooming since they was in the old spot further down Cross Bay always friendly always very loving and caring to the dogs especially my Zeus I want to thank you guys for being a five-star team keep up the good work

My dog Coco was groomed there. Very pleasant and friendly. My dog was groomed washed with nail clipping and teeth brushing. When i picked her up she looked and smelled amazing and breath was good. It was very fast and convenient location. Would recommend this dog grooming to anyone.

Lola looked absolutely AMAZING when she came home.....LOVE the Christmas bows in her hair❤Thankyou Michael and Jennifer

I called to get a full service for my dog , and the woman told me they don't wash my breed of dog. He is not even a full breed! Who turns down business???? When I asked her why, she said, " they didn't have a good experience with my breed of dog" even though my dog is a mixed breed! I would never take my dog there, especially if they don't know how to handle any particular breed. BTW, he is half Chow Chow. He is very docile and sweet.

Michael and Jenn are the best. They treat my fur baby as if he was their own. Always honest and upfront about what he needs

Been using Reliable Grooming(Michael) for over 10 years. They treat our furbabies as if they were theirs . You can't get any better !!

Great prices and customer service

We were in search of a new groomer due to the current times. A neighbor recommended Reliable Grooming. We were apprehensive as our Sunny, an almost 14yr old Shih Tsu is very nervous when it comes to grooming and being separated from his family. So excited to share Sunny LOVES his visits to Reliable, he looks like a puppy again and is SO HAPPY!! We are now loyal customers and are so grateful to the wonderful caring staff. As any fur parent knows, trust is crucial and we have found it here! Highly recommend Reliable Grooming!!

They caring and nice to customers also they take great care of your pets

Very friendly and professional. And my dog looks picture perfect!!!

Didn't groom my dog right after I got home I groomed him my self and tones of hair came off . Wood not be going back

Reliable Grooming is the only place I would ever take my dog too. My dog walk in nervous and comes out the happiest pup there is. He cut is done to perfection not a hair out of place and best of all he is happy with them. Today my boy went for a cut and he didn’t want to leave. That says a lot about how they treat you best friend.

please read this.. i advise anyone who loves their baby, to not bring them here at all. AT ALL.. these people are so rough and mean.. this is NOT a place to bring your dog to groom this is a place that traumatizes animals.

I take my dog to this place since he was a puppy, they are the only one that I trust for grooming him!!!

My vet recommended this place I had a great experience!

I recommend to not go there it’s Horrible. I took my puppy there to cut,bath my puppy and the cut his nails all the wall and his nails were bleeding.they shaved his tail and I told them not to which is Unexpectable worse experiment in my life I am so upset and I recommend not to go there because I don’t want you guys to experience the same thing I did.

Excellent service. My dog loves them.

I was more than pleased with the grooming here. They were thorough and made me and my baby feel content and happy. We will reccomend and return.

MY DOGS NECK WAS CUT BY THESE PEOPLE!!! I COULDNT FIGURE OUT WHY MY BABY WAS SO SCARED WHEN I PICKED HIM UP FROM HERE. AS SOON AS I GOT HOME I REMOVED THE BANDANA THEY PUT ON HIM AND HE HAS THIS HUGE DEEP CUT TO HIS THROAT!!!! THESE PEOPLE SAID ABSOLUTELY NOTHING TO ME. THEY PUT BABY POWDER OR SOMETHING INSIDE THE GASH TO HIDE IT!!! I SHOULD'VE STAYED AWAY WHEN I FOUND OUT THESE PEOPLE MAKE THEIR MONEY OFF THEIR BACKYARD BRED PUPPIES. THEY FAKE ALL THE PAPERWORK. NOW I'M HEARING THAT THEY OFTEN END UP CUTTING DOGS AND TRYING TO HIDE IT OR BLAME THE DOG!!! STAY AWAY AT ALL COSTS!!!

Wonderful staff, very friendly, clean and very knowledgeable.

Reliable Grooming the best. KODAK my baby is always picture ready after he leaves Michael.