Just Pawfection Howard Beach, New York

These people are theives!! I sent my German Shepherd (who is mostly an outdoor dog) to get washed, and have her de-shed. They shaved my dog nearly bald in the middle of the winter!!! We never asked for this!!! She’s been going to these groomers for years and has gotten the correct services done in the past. They also asked to bring her in at 11:00 am but didn’t give her back until 5:00 Pm. They held my dog for 6 hours with no food or water!!! The man on the phone said it only took two hours to work on my dog so I dont understand why she was there for 6 HOURS. She came home extremely thirsty and weak. My dog has patches of missing fur. She gets anxious being cooped up in the hours for hours at a time and prefers to be outside for most of the day. Now that she’s completely shaved, there’s no way we can even take her out for her normal walks. We live in New York and winter time is brutal. My dog was physically weak, and exhausted when she was released back to us. I have no idea how she was treated while she was in there. This is the first time she can’t back from the groomers not her normal self. These horrible people refused to give us our money back. They didn’t let us see our dog unless we paid first!!!! All of this happened today and my dog is traumatized. These people are animal abusers!

Amazing girls working there, helped us with our pup and were VERY attentive. Will definitely go back. Amazing service. 10/10 would recommend. The dogs in here look very relaxed and happy.

Thank you so much for doing a great job . So Professional ..

We came to this location a few times because we liked the Pawfection branch in Long Island but it was too far. Then one day my dad took our bichon/poodle to his appointment 10-20 minutes late. Totally our fault. We didn’t get my dog back for 7 hours - literally not exaggerating. They said we were late and that caused it. Its appointment only so I don’t understand how many dogs they could have accepted or started grooming until it was our dogs turn? Or even if it was an hour later and they realized they couldn’t get to him, they should have called. We’d go pick him up. Better yet, when my dad arrived late why not say sorry we can’t fit you in anymore. It was super traumatizing and now we don’t trust anywhere. Thanks a lot! Anyways we never went back, just finally getting around to reviewing.

Great haircut, good prices, polite groomers!

Great staff. They took good care of my boy and did a great job. Zee also helped me out about doing drops for my dogs ears.

They are very nice ,and give my dog a good haircut, but they went up on their price

They are fantastic.Always very puntual and very gentile with my dog.

Everyone is sweet, professional, and courteous

Very reasonable, warm and friendly environment and staff is incredible

Great location, reasonable prices, and my dog is not caged. A better than most experience for her.

They use to provide great service and very professional. I wonder if the owner knows that these kids are stealing from them. Apparently, everytime I take my dog their credit card machine seems to be always down and payment is CASH ONLY. That didn’t bother me since they do a good job anyway. But the past couple of visits seemed like they don’t even care anymore.

The only place I take my babies.

Alyssa is great ask for her

They are amazing! They were able to work with my difficult pup (dislikes new people and other dogs) like they had known her since forever! She was so pretty and relaxed after her pampering session. Will definitely return ❤

I have no problems getting my Cavashon in the door, friendly staff and attentive to how I want my dogs hair cut

Jessica has a friendly staff, and my dogs always seem to enjoy going here. I like their open cageless setting where the dogs can face the groomers ....and the groomers can interact with the dogs

Took my dog for the first and I will definitely be a regular. I arrived 20 minutes before they open. Two employees sitting outside and took my dog in and started working with her. I thought that was very sweet and professional. Since it was my first time, groomer called just to double check how I wanted Daisy groomed. This was the best cut she has ever gotten. Also, I love the cubbies they have for the dogs while they wait to be groomed. The employees all show such love for the dogs. Such a pleasant setting.

My eskie's grooming was pawfect. Great friendly staff . Fee was very reasonable. Will come back every time.

Love this groomers and the entire staff! So caring loving and talented.

i am extremely disappointed in this place... i have been coming her for the past year and a half and have not had a problem but lately i have just noticed an overall difference in the service. my dog gives me a very hard time gettin him into the store and he doesn’t smell as good as he use to after the groomings... the hair cut also looks like it was rushed even though my dog was there for 4 hours! the last time i showed up for my appointment they told me hey had to rescheduele as soon as i walked in with my dog! why they didn’t just calle me before i came over there is beyond me but i will be going elsewhere for now on....