Cat Diggity Dog Salon Hicksville, New York

I took my cat here a lil while ago because she gets nervous being in a car in a carrier so she tends to poop herself. I called this establishment and told them about my dilemma and gave me a set price but when my cat was cleaned and I got back they wanted to charge me more because they cleaned the carrier which I wasn’t given notice of. Not only that my cat had severe breathing because her lungs seemed to be filled with water. I don’t know what their buisness is but if they think they can just not be gentle and soft core drown my cat and call that grooming they can go ****. NEVER COMING BACK.

Charged extra $30 stating my dog has behavior and needs somebody to help. I haven't heard anything like that. The cost of haircut amounted to $108, too expensive. will not come back.

Excellent service! They did an awesome job doing everything that was necessary to get my cat groomed, nails clipped and nothing more. I appreciate their approach and I will soon be returning with my second cat to be groomed. Highly recommend. ????

Amazing Place The Lady That Does Cats Is Wonderful Person and Very Caring with Animals She Made My Baby Star Look So Beautiful Prices We’re Excellent And Scheduling was Convenient Had To Cancel Twice and Rescheduled Due To Work Every Staff That Works Here Is Friendly And Nice I appreciate everything you guys do here my girl will be back star soon. They even recommended when should I do and to follow up with them to maintain the mantay of the hair and how to keep it growing back. Appreciate It. Highly Recommended

Good prices and friendly staff. My dog came out happy and clean.

First, whoever was on the phone was rude as hell and unprofessional. They were very unprofessional with the pricing. It seemed as if they were making prices up as we were going along with the discussion. First it started off at $20 and then they said oh this product is also $20 more on top. So I said fine $40 is cool. I come back and then they said the price was $70.... they have to get their game straight. Shady business. Very Shady

Took my dog to this establishment and he contracted fleas. They don’t check for vet records and you are putting your dog at risk. Owner doesn’t seem to like animals or people. Extremely rude.

if you’re looking for a place to get your cat (or dog) groomed this is it! i was skeptical about getting my persian cat groomed because you hear lots of stories about bad things happening at some places but after talking to the owner when i brought my cat there, i knew my cat was in good hands. The place is very nice and when i picked up my kitty after she was done i was in awe! she looks so cute and even had a little bow in her hair! prices are great as well as services. cat diggity dog definitely got a new long term customer!!

Brought my 2 1/2 year old Ragamuffin cat there to be groomed two weejs ago. Shelby did an amazing job. The cat has never been so comfortable getting groomed. I couldn't be happier with the service and the end results. Shelby gained a new forever customer.

The best grooming service in our area. Brough my 4 year old Terrier in for a full grooming and he never looked cuter. If you love your pet like we do go book Shelby

Brought my 5 m/o teddy bear to be groomed for the first time and what an amazing job they did. She came out looking beautiful. Will be back for sure!

Thank you for grooming my cat???? he came out so handsome!

Great service, gave my dog a nice fluffy look. Others places wanted to shave off completely, but groomer worked with me and gave him a great look.

Shelby treats our dogs wonderfully! Just like they were her own. She is fantastic with them.

I bring my chihuahuas for nail trim. Always professional, friendly and treat my dogs great. Very reasonable pricing. Thanks Lauren

Our dog was shaved down too much and not evenly. It was also more costly than typical for a small dog.

Place is filthy ...they don't ask for your pets vaccination records,management is terrible

Second time I’ve taken my dog here and I’m not quite sure why they can’t do what I ask. I requested a haircut and bath. They gave him a bath but it doesn’t look like any of his hair was cut. Now, he appears to be shedding even more. The lady that was there told me she would cut him down almost to a shave. They’re nice people but the work just seems subpar. Second and last time here. I don’t care about the price. I want the service I requested.

They do and amazing job with my dog and amazing staff and very nice.

Very detail oriented. I bring my dogs here because this is the only place that they enjoy getting groomed at!

This place was recommended to me by a family friend. I called to make an appointment. Mentioned that I’m a new customer and was TOLD to come in today because “I have 2 extra groomers”. I called on a Wednesday morning. I have a full-time job- why would you assume I’m available?? When I told her I can’t today and that I wanted an appointment for the following week, she said “oh excuse me!”. I told her never mind and hung up. Extremely unprofessional and so rude. If this is how you treat a potential customer, how are you treating our pets?! Do not give this place your money.

Terrible groomer, what happened to this place? New owners? So unhygienic and staff looks dirty and unpresentable, dog came back shaved. Not coming back

I'm not going to out the name of the groomer, but I was very disappointed with the service I got here. We brought our Golden Retriever in who came back COMPLETELY SHAVED. A golden retriever is a double coated dog, you are NEVER SUPPOSED TO SHAVE A GOLDEN RETRIEVER unless that is EXPLICITLY what the owner wants. I was shocked at the sub-par communication and the casualness of the groomers response when they said that this was normal for a Golden.

Very poor management from the person who owns this establishment, greedy with the employee's, and very cheap when it comes to compensate the employees.

I took my 5 month old Pomeranian for his first grooming to this place & it was a horrible experience!!!! My request for the grooming was explained in detail I even showed them some pictures of the trim I wanted since Pomeranian are known for being very fluffy dogs. I wanted a shape up / trim ONLY & nails trim. Well my poor dog’s hair was shaved completely without my permission & no he wasn’t matted. He was just a fluffy hairball. That lost his charm due to a groomer who lack the experience. The groomer was an insensitive, sarcastic woman. I was told she “can’t glue his hair back!! But it will grow back” Really?? I will not return or recommend this place to anyone. I regret paying for this horrible service too.

Groomers do a fine job. I cant vouch for haircuts, I only get my dog a bath. My dog always comes out clean and soft. And thats why I'm giving 5 stars. But the front desk worker is honestly so unpersonable. He never really seems to know what he's doing or say much more than the number im paying. I dont know why you'd want someone like that to be a greeter of your customers... it was even worse when the only way you could make appointments was thru the phone. So glad they have online appointment booking now so I dont have to deal with him. A lot of the time when I come, he's in the Chinese restaurant next door talking to someone else that works in the plaza (im pretty sure one of the salon workers 2 doors over).

Bruce was happiest ever after getting his hair cut by Nicole The Groomer. Just in time for the New Year...

Terrible groomer, the girls are not only rude but completely unprofessional and unpresentable. Warning people to not bring their pets here!

The guy at the front desk doesn't do his job very well. Ive been taking my dog here since I got her (2 years). I had made a reservation on a Sunday to get my dog groomed. Ended up having to go back and get her after a few hours and she wasn't groomed. Once they made her look like Goofy ????????‍♀️

Had an appointment at 9am on 12/14/20. I showed up at 9am nobody at the salon. Its raining so I gave them a few minutes maybe some traffic or whatever. After waiting 10 minutes I contact them on their instagram page. I asked them if someone will be there soon. They replied with "let me check" then came back and said " Sorry the monday groomer said she texted me about this but i never was notified. She said another groomer is coming instead of her and working 3pm to 8pm for today. I can let u know later today when shes there. Or set u up for friday or sunday w nicole" . As a business owner myself, I know when my employees are or are not coming . I rearranged my schedule so I can drop my dog off and now they tell me that? Terrible management. 12/22/20 I get their response on here someone came in at 10. Number 1 their response to me was someone wasnt coming in until 3 and number 2 no one was there at 10.