Laura's Critter Care Getzville, New York

I cannot say enough great things about Laura's Critter Care. They exceeded my expectations and went above and beyond doing a phenomenal job. Both Michelle and Dana did an exceptional job caring for my dog. They were patient, loving, and had amazing communication. They paid attention to details to ensure that my dog and home were safe while I was away. Laura's Critter Care clearly has their business down to a science and asked thoughtful questions to ensure I would be happy with their care. They thought of things that I had not even thought of to ensure that my dog and home would be safe. I came home to a very well cared for dog, who was clearly happy and comfortable. The updates and regular communication reassured me that everything was handled perfectly. Your thoughtful care and well run business made a huge difference for my family. I cannot thank you enough.

Would highly recommend - We have used Laura's numerous times, but this was the first time we had them (Melissa and Sheri) stay in our home for a week. The attention and love they gave our pets was superb. Our home seemed to be cleaner than when we left! Having 2 Huskies and 2 cats isn't easy to keep up with but they did an exceptional job!

The sitter checks on both the pets and makes sure the house is ok.

We left our three dogs home for about 5 days and I can’t thank Denise and Katelyn enough for taking care of our pups while we were away to get hitched! Three dogs is a lot and it was our first time leaving them home. Denise even brought treats for our pups! Our flight was also cancelled on our way back and Katelyn was free for an unexpected check in. Very grateful for them! Great and friendly service. Updates were detailed and filled with pictures. Would definitely recommend.

I can't recommend Laura's Critter Care enough! I had to find someone to help trim my 13 year old lab's nails when everything was still shut down. Megan has always been so patient and good with my Zoe. I am so grateful for her!

We had such a good experience with Laura's! We were out of town for about a week and our two kitties needed some caretaking. Melissa was fantastic from the start. She was prompt, attentive, and we really appreciated the daily mini reports she gave us. We asked her to stop by 2x/day as one of our cats needed a daily medication and it went by without a hitch! We came home to everything in order, with our mail and packages neatly arranged waiting for us. We travel fairly frequently and will absolutely utilize Laura's team again for our next trip. Highly recommend them!

Laura's Critter Care is simply the BEST. All the professional walkers that have cared for my dog have been super nice and extremely thoughtful. I am a particularly anxious dog mom and they've always handled my questions with ease and sent adorable pics of my girl every session. The little touches like special treats on holidays and a birthday treat (complete with adorable outfit and photo sesh) shows that everyone who works here really loves animals. I especially love the client portal, which makes everything super easy including scheduling services, paying invoices, and communicating with your walker or the management. I highly recommend this service to any WNY pet parents!

I was watching TV and saw a commercial for Laura's Critter Care on Saturday. I needed help with my pets claws being clipped. With the recent news that animals can be effected with Covid-19, I didn't want to take any chances about bringing him outside and transporting him to a clinic. I contacted Laura via the website and within an hour she was in contact and an appointment was set up for today. I was nervous about having a stranger come into my house. However, Caitlyn my animal's service provider came in with a mask and we followed all safety precautions. Caitlyn was professional, caring, compassionate, and very knowledgeable. She actually gave me some solid advice and offered some possible answers, to help with a recent scratching issues. I am so glad I called, and look forward to using more services and pet sitting services in the future, with this company I was on the fence about calling, so if that's you. Just call, you won't regret it. Laura and her entire team are very professional. I love that the services are done right in my home. This helped to decrease the stress on my animal. They put pets first. Thank you, Laura, Caitlyn, and Katelynn.

Love that they come to my house for nail trim! Olivia is the best!

Wonderful experience. They came right to my home. Olivia was great with our dog Liz. Thank you again! We will use your services again!

Michelle was phenomenal! So patient, gentle and kind! I was in quite a bind with my 12 year old German shepherd's nails due to covid-19. Aside from his ailing hips, his super long nails were adding to his trouble walking. He doesn't like his feet touched lol but Michelle was able to get the job done quickly and he had instant relief. She also sent me some great pictures from his bathtime which was such a nice added touch for this type service!

We used to always take our two dogs to a pet store to have their nails cut, but with the pandemic going on we decided to look into a service that would come to our house to trim our dogs' nails. A neighbor recommended Laura's so I called and was able to set up an appointment easily and quickly. Michelle came out to our house to cut both dogs' nails. She's very friendly and has an air of calmness about her which definitely made my two nervous dogs MUCH less nervous. Michelle has come out twice now and we're so very pleased with what a great job she's done. I would recommend Laura's Critter Care (and Michelle) to anyone -- I'm so happy to have found them.

Megan did My German Shepherd/Husky Tuckers nail. She was wonderful with him!

We have had a fantastic experience with Laura's Critter Care, specifically our cat sitter Rachel. It was always so easy to schedule and pay for services. We got thorough write-ups and pictures for every single visit, and Rachel even left us her laser pointer after ours ran out of batteries on a visit! Highly recommend trusting this business with your pets.

Very professional pet sitting service. They send you a report every day including a picture of your pet.

These ladies are amazing! Forgot to leave a review but was talking about them recently and remembered! We went away in September and I had no idea what we were going to do with our 3 kitties. One is 22 and very set in his old man ways and …

I reached out to Laura's Critter Care to help with my sister's dog when she was hospitalized and gravely ill. There is no way to accurately describe the amazing help and comfort they provided!! Every interaction was prompt and caring. Within hours of contacting them I was so reassured that my sister's dog was going to receive wonderful care. Every person was wonderful and each of them made a sad and difficult experience so much easier. I am eternally grateful for everyone at Laura's Critter Care and hope they know what a wonderful operation they have. Truly special.

Because I never have to worry about my pets with our sitter Melissa. Great updates and photos each visit and very punctual. Love these people!!

They have a great and easy app, prices are very reasonable.

Professional pet sitters to that take care of any animal! Dog walking, in home visits, vacation visits, etc.

They were absolutely amazing. It was our first time having to use a service and we were so happy with the services. Amber and Lauren were so great from meeting the first time all throughout the time the dogs were with them. They took photos, left explicit details of the visit and I knew they were in good hands. Being in another country caused a lot of anxiety at first but once I got the first message all my stress was taken away. I highly recommend them to anyone looking for pet services.

The absolute best pet sitters. My dog, Sasha, is a 13 month old 90# bundle of energy. She loves to meet people and other animals and can get very excited. She will run full speed to greet you and, on several occasions, has ended up in your lap. Lisa does a great job of handling her and knows how to tire her out with fun playtime and loving. Sasha loves it when he gets a visit from Lisa and I will come home to a very happy and tired dog at the end of the day. When I don't schedule a visit with Lisa I frequently come home to a very bored and curious puppy and the mess of what she got into. The company is always very responsive to my requests, even when it is only a day or two notice. They are terrific. Thank you to Laura's Critter Care.

Our lab was left alone at home for the first time while were away for a week. Katie and Dana came to our home daily to take care of our girl and taxi her to daycare. She was loved each day, all day! We received updates after each visit with pics too! They went way beyond my expectations!! Would highly recommend this service for your pets home care.

We have been using LCC for years and have been satisfied with their service until this last visit. We always leave detailed instructions regarding what to do in case of an emergency. Unfortunately, an emergency situation occurred at home. …

I was in a bit of a bind over the weekend as I was in Mississippi and needed someone to step in for me to take care of my Cat, Chleo and Dog, Buddy. It was extremely short notice and I was panicked, I have never used any type of sitter or daycare of any type. Not only did Michelle get back to me almost right away, she managed to reach a sitter, Rachel, who not only treated my babies like family but changed her own schedule around to accommodate us. They are extremely courteous and professional. Not only did I get updates on my little loves I received pictures as well. Even after the services were completed they made sure I was home safe. I can't say enough about Laura's Critter Care and I can't thank Michelle, Rachel and Laura enough. You guys are exceptional!!

I love your services. Kristin is great. Our cats love her, she does a great job.

Brutus and Bogey love their visits with the staff at Laura's Critter Care. And we love that they are always available (often with us it's rather last minute scheduling!), reliable and very caring.