Dicken Memorial Animal Hospital Endicott, New York

Over priced why they degrade Thier customers is beyond me all they care is money and making fun of patrons

Staff and doctors are the best in the area. Fully recommend them. They care for you and your pets. Dont treat you like the others.. They work with you if you can't afford pet care. They go above and beyond.

The vets are fabulous and caring. They help my pets tremendously and are happy to do so.

Awesome visit to Dickin Memorial Animal hospital to get Santa pictures.

My daughter has been using them for years. Nice, caring people.

My 12 year old Pekingese got very sick on a Wednesday afternoon. Being Dickerson was her most recent Veterinarian hospital I called them desperately because she was going down quickly. I was RUDELY told by one that surly answers the phone that they could not get her in for weeks! I asked for owner, who use to raise Pekes, and she said rudely, she don’t work except on Monday and Tuesdays and wouldn’t contact here! My old Vets, Vestal Veterinarians, took her in the next day and by then she was slipping in a diabetic coma. They did everything they could to save her to no avail. If they had her when I first begged Dickerson to see her!

Their not excepting new patients at this time

Katie the Groomer is the best person. She takes her time in doing your work. She treat each pet with compassion and care. Will go back. Great Job.

They were willing to see me immediately for an emergency, no wait time at all. Very professional and kind

Paid my balance very late and never received my kitty's ashes. Beware if you have sudden financial issues that cause you unable to pay.

Wonderful, caring staff and vets! I would highly recommend this office for your furbabies needs!

It is with a heavy heart that I write this review. We began with Dickin when our dog was a puppy ten years ago. It was a small office with just Dr. Beaulieu and we received outstanding service - she was kind, compassionate and professional. The office was small enough to do everything right - including handling their own emergencies (a HUGE plus to anyone who’s ever needed a vet after hours). When you called the office, they all knew you and you knew them. A few years ago, Dr. B decided to expand and create a huge pet hospital/hotel in Endicott and that’s when her perfect business model went down hill. It began with massive staff increases - faces you’d never seen before and they changed all the time... phone trees instead of a person answering the phone... appointments made 5 to 6 weeks out (unless you want to pay the emergency fee and they’ll squeeze you in during business hours only)...waiting areas and rooms clearly not cleaned often enough... dog waste left on the edges of the parking lot...phone calls not returned... THIS IS THE NORM NOW. Although we weren’t comfortable with this, we stayed because of one vet there - Dr. Karaline Tripp. An amazing vet who really cared, but has since moved on to Ithaca. We gave Dickin another chance, and boy am I sorry we did. Yesterday, after two office visits and numerous unanswered phone calls and emails concerning an ongoing issue with my dog, I finally emailed her to ask what she advised we do next. I respectfully outlined my frustrations with the lack of communication and simply asked if she could call me at home, since I’ve already taken the dog there twice and had to sit in my car and wait for my two minutes on the phone with her. What I received back was an astounding disrespectful, unprofessional, highly emotional, sarcastic email. No apology for not communicating with me, no rational attempt to help with a medical situation - just over-the-top meanness. She told me to “go sit in someone else’s parking lot” and “find another vet”. Then she emailed me my dog’s records. I guess there is a reason they call her Dr. B. She’s apparently gotten far too important to actually care about her clients - or maybe it’s just the almighty dollar she cares about?

Very caring and excellent service.

Efficient, caring and most important, reasonable price

Took Baby in for a full check up and she passed with flying colors.

We love how well they take care of us there!

I just called never want there.

Probably the best Vet Hospital that I've ever been to, treated my wife and I very well as we dealt with the loss of our cat, and helped us get our other pets established. Can't complain about the price either, especially for the level of care you get. Cannot recommend enough.

Good service considering the current climate

Amazing! Dr. B is the best and her assistant Mariah is sweet too!

Everyone's great there. They take such good care of my baby Rylee.

Dr. Z is a beautiful caring person. All the staff I have had interactions with are caring and kind also.

Took Zoey there today ???? She seen Dr.B who was very professional Zoey just loved her ❤ When the visit was over she contacted us on the phone with Zoeys results very down to earth and explained everything to us Thank You Dr.B ❤

I’ve been bringing my Labrador and fuzzy cat to Dr Tripp for 4 years now. Hands down, the most empathetic, knowledgeable, non-price gouging veterinarian I’ve ever had. My dog has had 2 TPLO repairs and a number of other issues and the service has been nothing shy of stellar. Dr Tripp always takes the time to explain, offer options, and is accessible should anything come up. I see she has left the practice?!? Where to?! She will be sorely missed!

I can not stress enough how much I love this place! We transferred from endless mt care during the middle of the lockdown mostly because they were recommended and endless couldn’t get us in (even though we had brought our dogs there for years ! Dickin got us in and gave extraordinary care even during such trying times. Since then the care has been prompt and amazing , especially recently we had two unrelated emergencies with our dogs within a couple of weeks apart from each other. They were able to get them both in, after talking on the phone and sending pictures back and forth and handled them so amazing and fixed the problems without further questions or procedures that they did not need as well as AFFORDABLE! We didn’t have to take out a second mortgage ! They care about the animals and not just the money ! If you can get in with them, (I don’t know if they accept new patients currently) I HIGHLY RECOMMEND

We drive 35 miles to go to this animal hospital. Their staff is so caring and accommodating. We followed Dr Zieber there and are very happy we did.

Courteous staff even during this crazy pandemic. Still offering great care for my pets!

Amazing place!! We had a stray wonder to our house, poor guy was so sick. They treated him an boarded him at no cost. Kindess people in the world!!

They are always willing to help me with my strays. They are very professional and knowledgeable.

I have had two emergencys with both my females. Even had to call in the middle of the night, twice. The Dr's were there with great understanding.