VCA East Meadow Animal Hospital East Meadow, New York

My cat had a cut on his neck, our vet told us to go VCA because it's emergency, then we found this location. First, the lady was super rude giving us big attitude then cut me off when I was explaining why we here, she kept saying do you have appointment, I said so many times it's emergency. Rude and they don't care about pets who need emergency treatment. If your pets need emergency treatment do not go. For any reason do not go this vet, they don't care about pets and their front desk attitude is the worst.

We had to unexpectedly put down our 15 year old Westie yesterday (11/8/21), we were told by one animal hospital, no appointments nothing could be done. VCA East Meadow not only answered their phone with kindness, but continued to speak very calmly to us despite the hectic situation we found our family in. Little Mollie was on her way... and they told us how much everything would cost and that we all could be there with her. Everyone at the facility was extremely kind and patient with us. The doctors and techs really made us all feel comfortable. It was an extremely difficult moment for our family, but VCA East Meadow Animal Hospital made us feel so much better. Mollie was loved up until her very last breath, and this place is 100% to thank. Thank you to everyone at VCA East Meadow Animal Hospital for helping us say goodbye to our Mollie. Your kindness to our family and to Mollie will never be forgotten.

Horrible experience.... Took my dog in March because she was getting hot spots. They told me it was "allergies". Her skin wasn't getting better at all. Told them if they can do a blood work. They said it wasn't necessary that it was "allergies". In august I decided to take her to a new vet. The new vet did a blood work and it's wasn't allergies that she had... never going back to VCA EAST MEADOW ANIMAL HOSPITAL. They don't know what they are doing!!!

DR Gross saved my little dog Greta’s life. She injured her back and could not walk. I couldn’t afford surgery and was afraid I might have to put her down but he treated her with steroids and she is old but still alive and kicking. All the doctors and staff are very nice. I love this place!

Stay away from Dr. GROSS! have never experienced a more uncaring vet. We have been coming here for many years and will never go back!

The staff is courteous in person and on the phone , the office is clean and efficient , each visit with my cat is stress free and I appreciate their hard work.

I've been using VCA East Meadow Animal Hospital since adopting our rescue Great Pyrenees Jonah in October of 2014. The care given him by the Vets and staff has always been top notch. While we primarily see Doctors Gross and Chen he has always been given great care by the other associate Vets also. The staff is both courteous and caring. I will continue to use VCA East Meadow Animal Hospital for his needs and care

I have only been coming to this location since April 2020 and each time I am greeted on the phone or in person with such consideration, care, attentiveness and professionalism. This is from the time I call, to my handing over of my puppy / entry to the establishment along with speaking to and meeting the doctors. Whilst COVID-19- has effected us all this team continue to offer a great service.They are an amazing team of professionals.... Thank you for all the advise, listening to my concerns and all you have done and continue to do.. The Deabreu household truly appreciates you!!

Wonderful staff that is always responsive and helpful.

I never even made into the facility and now I wouldn't even consider using them unless in a dire emergency and there was no other option. I recently adopted a dog from ACC and received a certificate to use at a VCA vet. I am in Queens and there are no VCA facilities in Queens, but I am not far from East Meadow therefore I contacted VCA East Meadow Animal Hospital. Only to be told that they would not give us an appointment because we do not live in the area. We were going to be driving to them, we were not asking them to come to us, where we live should have nothing to do with the care of our new pet, we were willing to make the trip.

I brought my cat here for a wellness visit and everyone was so kind and attentive, aside from one of the receptionists who was extremely rude, spoke over me and brushed me off. If you’re going to be nasty, maybe don’t work where you need to speak with people? Also on the pricey side.

VCA EMAH has been our Vet for 30 Years. They are extremely compassionate, go up and beyond normal procedures to ensure the pet's health and safety as well as being friendly and courteous. Dr Goss has always been our #1 Vet; Dr Chen, Receptionist Pat and the techs are just as fabulous (they even sometimes share their food with my doggo who is petrified of being there). I highly recommend them to any pet owners!

All of the doctors are very knowledgeable! I’m always recommending everyone to go to VCA because they’re always great with my pets and their prices are affordable!

I have had a great experience so far. Very happy with Dr. Chen, she is awesome. Everyone is great. Thank you for being so nice to my crazy Lalo.

The receptionist charged and admin my dog for a flu shot without asking, had she I would have informed her of the health plan at bandfield as if she didn't know I gave her 3 pages of his history from there since 2010. Not nice at all! Top it off they bought my pup out with the handle of his leash, they had to cut it off!!!!! Wth

Unfortunately I decided to give this place a chance. Do not bring your dog here if you would like your results back in an expedient manner. They will forget to send the xrays to be read by a radiologist, which is almost a $100 fee. They will not refund said money when the services are not performed. I have to wait until their office manager comes in and approves it. They told me they were not sent because of a glitch in the computer which they weren't aware about or didn't inform me about until I called for results. I was told I would hear back between 12 and 2pm. I called at 4pm after not receiving a phone call. I want a refund and to stop the radiologist that they have from reading. They will send nothing guaranteeing my refund even though the dr. I spoke to said i would get it when the office manager decides I can get refunded. My dog was seen over 48 hours ago and has not had his xrays read by a radiologist. Now I need to send my xrays somewhere else and pay more money so I can actually get an answer. This is the first and last time I will go here. I always suggest Woodbury emergency if anyone needs service for their pets. They are always nice and understanding pleasant and do what they say. I'm sorry I tried something closer to home. I will be looking around for a primary vet because this is not the place. They are not about pet health but money.

Made an appointment the same day. They saw me really quickly. Very nice and understanding. Amazing staff! Gave me ease when I left.

Free first visit. Excellent staff and vet. They called with the test results as promised. I switched to this vet.

I sent my son with his new Siberian husky KOBE. I called in the morning and wanted to use a coupon from first time clients,I was given an appointment the same afternoon.Check in was so easy,staff was amazing.The Dr was very nice, informative,and most of all very honest with my son.We are are extremely happy with the level of service they provided from beginning to end.Will definitely continue using them. Thank you

I've been a client for half a year, great service so far

Great service, short waits, and excellent animal care. My Pug goes frequently as she is elderly and Dr. Chen and Dr. Gross do a great job. They also handle my insane Calico kitten well, who might get banned from any other hospital for being crazy. Highly recommended.

We took our cat in today for a post-operative exam and consultation on dental work. We met with Dr. Gross. He couldn't have been nicer and more helpful. He explained all of the possibilities for the dental work and suggested that we wait an additional month or so for the surgery to heal before proceeding. We greatly appreciated his honesty and conservative approach to treatment. We will be back in January for the dental work.

I took my dog to VCA last week as an emergency case-my usual vet could not see him until next week even though I told them it was an emergency. The staff & the vet who checked my dog out were very concerned & were a pleasure to deal with. I was also surprised at the bill (although I thought that the medication was a bit pricy for the type & dosage given) that it was reasonable. Considering that this was an "emergency" I thought they were very good & would definitely consider switching to them on a permanent basis.

Been going to VCA for over 10 years. The care they gave my dog Luke was amazing. Everyone is always so nice and helpful. My dog Luke had a rare condition. Becasue of the VCA very wonderful Vets and staff. Luke live 4 more years happy and pain free. Now we take Piper the new member of our family.

best hospital caring staff and terrific Vets i moved out east but wouldn't think of going anywhere else

Always very concerned, welcoming, friendly and attentive. I would highly recommend this vet.

I've been bringing pets to EMAH for over a decade. Even now that I've moved several towns away, I prefer to bring my dog here because of the long standing history of superb care they've given to our fur babies

This place is HORRIBLE. The people who work here don't give a ounce of care for your pets. I have dropped my dog off to get a shower 3 times here and I will never go back again. The first time he was still very wet from the shower and they did not care to dry him off. The other 2 times they lied and did not even give him a shower probably as it seemed he was still dirty. The staff is rude, and it seems like the vet is a 3rd rate professional. I would tell people to stay as far away from this place as possible, as I honestly feel terrible for even bringing my pet here and putting him through whatever they may be doing behind closed doors. I even had a complaint which was not even answered properly by this place. STAY AWAY.

Love them. Never a long wait, staff is super friendly and doctors are more than happy to answer all your questions and never give me the feeling they are trying to rush me out like lots of vets I've dealt with in the past. Highly recommend.

I am traveling with my senior dog, and needed immediate service for a problem with her leg, as she could not walk. On the advice of a friend, I called, they made time for us that morning, and Dr. Ferber was outstanding! He did an exam, considered the possibilities, and we agreed to proceed with the least invasive strategy first, ran some lab tests, and we will follow up next week to see if more needs to be done. I could not be happier, they took great care of my "baby"