Pink Dog Parlor Clifton Park, New York

I've been here a handful of times with my sable Shetland sheepdog but I think I'm going to try to find a new groomer for my pup. This place seems fine to me but I've asked on my last couple visits for them to not over trim my dog's tail and around his neck and they haven't listened. I'm no expect on breed standards for grooming but I'm annoyed they don't seem to take my requests when I bring my dog in. Nothing major and I know his coat will grow back, but I've found myself repeatedly frustrated that I'm paying for a simply clean up and my requests aren't being listened to.

I just sent my 78 year old friend to drop off my cat to this place. He got stuck in traffic and was a half an hour late. He was told that they couldn’t take the cat now because they don’t have enough staff and my friend was late. Absolutely unbelievable and as a first time user of this very unprofessional company I can tell you that I would never make another appointment with this company nor would I recommend them as well. I’ve read the reviews and personally I don't care how good or not good they are at this point.

Easy front entrance & egress, but it was my 1st time there bringing a dog for a family member & I didn't find staff overly friendly or helpful. It wasn't entirely clear initially which direction I should take once inside. I had to look carefully for signs and then interpret the labels which were somewhat unclear whether it was labeling a separate business inside the building to the left...or just a separate section of the same business. They weren't overly inviting, failing to even acknowledge me there for a few minutes. When I returned to pick up the dog, he was done beautifully overall but no one was at the receptionist desk, nobody was available nearby, there were no instructions or signs helping me locate my dog or even anyone to help. I finally intruded upon somebody inside a room busy grooming another dog. She was incredibly sweet, kind & helpful, thankfully. She got my dog, stated that the receptionist had gone downstairs or such...(a simple, "Be right back" sign would've been helpful), and wasn't upset at all that I interrupted her working. They were very helpful sending me a text message, as requested, to alert me when my dog was finished getting groomed. He smelled very lovely.

This place does the best job always! and my pup smells so clean!! These groomers are pros!!! ????

We have a fearful dog and Pink is able to groom her without even using a muzzle. She always looks great when she's done.

We had our older Springer Spaniel in for a grooming, and they did a wonderful job cleaning him up and making him handsome again. They took their time and gave him the rest he needed in between stages of the grooming. We've been looking for a good groomer for years, and have actually been doing the job ourselves for quite a while, but age and aching backs have caused us to look again. We'll definitely be back when our boy needs it again.

Our previous groomer left the area; after reading reviews, I scheduled an appointment with Pink Dog Parlor for our two older dogs. My husband dropped them off at the scheduled time and was given a pick-up time. He returned and both pups were ready and we're very pleased with the results! We will definitely be returning.

Otto always looks great! Thankyou.

Just brought my shih tzu puppy to pink parlor today for her first ever grooming and I just want to say what an amazing job they did on her!!! Absolutely in love!! She was a little ragamuffin and now she’s the cutest little puppy ever!!! Highly recommend to here and good reasonable prices for the outstanding quality of the haircut!

Today I brought my 2 yr old Australian Shepherd in to The Pink Dog Parlor. Scheduling my dog was easy. I was greeted at the door. The tech took the time to discuss what I wanted. When I picked her up she look awesome! We'll be back. Thanks for a great grooming.

Horrible customer service. My dog went in and we felt like more of a burden to the staff here than anything. The woman who made the appointment was beyond rude and had a terrible attitude. Pick up was awful and you can’t even tell that anything was done to my dog. We will not come back.

They do an amazing job!!!????

Pink Dog Parlor did a fantastic grooming on my Exotic Shorthair cat. I would recommend them highly for cats.

Staff not friendly. Prices are according to time it takes to groom your dog and they can't accurately estimate the price. PETSMART grooming in Clifton Park is our new go-to. If you're at Pink Dog Parlor, you're paying too much for bad service.

My Whoodle looks great after getting her grooming. Her hair was so soft and silky. Got lots of compliments on her new hairdo.

Walked in , turned around & walked right out!!!!! Dog/Pet hair ALLLLL over floor!!!!!! I think there was skin/blood on the one chunk of Matted hair ???????????????????? Wouldnt eat at a restaurant with food ALL OVER NOR would I get my hair done at a salon that DOESNT SWEEP after clients!!!!! Worst 1st impression !!!!! I DEFINITELY DO NOT RECOMMEND!!!!

We have been bringing our cat Yoda to Pink Dog for many years for a Lion Cut. Everything about the experience is PERFECT. We highly recommend Pink Dog.

I called and asked to schedule an appt for a puppy haircut and was told I was asking wrong. She asked if I've been there before and when o answered I have not she told me I didnt think so. I asked why she said that and she told me "nobody says puppy hair cut unless it's a poodle." Went on to explain the correct terminology. I hung up. Unreal.

Worst experience ever!!! I brought my dog for a nail trim and there was no greeting upon arrival, just ripped the leash out of my hand and pulled my dog to the back room. As I am sitting there waiting I can hear my dog crying. A couple minutes later she comes out all annoyed and says to me "ugh I would be done in a minute if he would just sit still" so I said would you like me to come back and help? she said "well yea..." So I go back to help calm him down and she is yanking at his paws, huffing and puffing because he was terrified and couldn't sit still. At that point I said it is fine, don't worry about it! She then grabbed his paw and snipped at a nail and it started to bleed - so now she has to put a powder on it to stop the bleeding - in which she handed it to me and said "here you do it, maybe he will let you." So I did it myself and had blood all over me. I was charged full price and didn't even get an apology for the way she was acting. I couldn't believe it - this could not have been her first time handling a dog that was terrified of getting their nails trimmed. And instead of trying to calm my dog down she was getting frustrated with him and yanking at his paws. It makes me wonder how they treat the animals when you are not around and I will absolutely never return here again. I work at a local animal shelter and I have never seen such treatment of a pet before - usually people who work in this industry are very loving and compassionate towards the animals. Extremely disappointed and I would not recommend going here.

Beautiful job grooming. My dog seems happy when I pick him up!!

This place takes Excellant care of the pets that come there. I have been there , because I am a heating and a.c. tech , they call me if the temp is off slightly in any of the rooms , because they want the animals comfortable. They also never complain about the bill. To be honest , they are such nice people , I feel bad about charging them anything.

Dog treats for all size dogs!

I’ve been bringing my dog here for almost a year and I have never had a bad experience. The staff is always so kind and gentle. My dog has separation anxiety and they always do everything they can to make sure she is comfortable. I love this place and would recommend it to anyone with a pet!

Brought my moms dog here who wasn't in the best shape and the always take the best care of them!!

ALISHA, YOUR COMMENTS ARE TERRIBLE AND INCORRECT. THE DOGS YOU ARE REFERRING TO IN YOUR POST HAPPENED TO BE MY DOGS. NEVER HAVE THEY BEEN INJURED! I HAVE BEEN GOING TO THIS GROOMER FOR 5 YEARS, AS HAVE FAMILY AND FRIENDS. TOTALLING 10 DOGS, AND HAVE NEVER HAD A PROBLEM. THE STAFF IS GREAT AND TREATS OUR PETS AS THEIR OWN. PLEASE KNOW YOUR FACTS BEFORE ASSUMING YOU KNOW THE WHOLE STORY. I WILL CONTINUE TO BRING MY BABIES HERE. REBECCA

Caring, attentive dog lovers. My new puppy loves the day care. Good groomers too!

I am visiting from Florida and living in the Catskill region for the summer. We needed to find dog boarding for some of our weekend trips north of the Catskills. I do everything by email and appreciated their fast communication regarding the questions I had. I was also able to pay a deposit via PayPal. The first time we picked our dog up he seemed really happy so that made us happy too. We recently picked him up after a second time and he wanted to go back inside instead of in the car! Michael is the owner and whom we were in contact with most. Buddy really seems to like him too. The facility itself is very clean and smells nice. They use natural products which is another benefit of brining your dog there. We are glad that Buddy had two great times there and if we needed to drop him off again we would.

I have taken my 10 year old 5 lb (toothless) Yorkie several times without incident and absolutely loved his cut!!!...Unfortunately our last visit--the owner essentially told me my dog was crate aggressive, needed to be leashed and threw him at me walking away in disgust....I left and called back to the receptionist to tell him how rude & disrepectful she was to me and that the conversation could have been handled in a much more dignified way...no response....very unprofessional on every level

Such a beautiful place! The grooming my dog had was so great, very impressive. Will definitely return. A bit expensive but not too much more than other places I've used.

MIKE WAS VERY FRIENDLY and OUTGOING! TOOK CARE OF BOTH OF MY BABIES VERY WELL AND ME. BECAUSE WHEN I LEAVE I HAVE A TENDENCY TO CALL A LOT. BUT, I WASN'T THAT BAD THIS TIME BECAUSE MIKE, MADE ME FEEL SO SAFE LEAVING THEM. AND I COULD TELL OVER THE PHONE HE WAS DOING EVERYTHING HE COULD FOR MY OLDER ONE THAT'S A VERY FINICKY EATER. THE ONLY REASON I DIDN'T GIVE IT A 5-STAR IS BECAUSE OF THE REFRIGERATOR. BUT, I WOULD DEFINITELY GO BACK AND VERY RARELY I GO BACK A SECOND TIME. HONESTLY I WOULD GIVE THEM FOUR AND A HALF OUT OF 5 STARS.