Otterkill Animal Hospital Campbell Hall, New York

Great staff all around ????

Took off work for appointment. Canceled my appointment 15mins before as I was driving there. This is after they sent me a text saying see you at 5. She knew I took off work for this. Told me I could come next morning at 9:30, which means I would have to take off work again. I wouldn't be upset but they could of called me sooner, not 15 mins before as I was driving. Told them I'll find another vet. Such garbage on their part.

I was very nervous because my dog is not always easy to deal with but everyone was fantastic: kind, patient, and non-judgmental. I will happily go back anytime.

Your services were very professional and well thought out during this pandemic. I like the phone calls to keep us well informed as to what was going on since we, as pet parents, couldn't be there physically. The Dr was caring and well versed in her explanations and asked for our consent to anesthetize, even though it was written on the forms. No mistakes, all explanations in clear and understandable language. The final thought are about your billing....not bad, I was expecting it to be more. I'm glad it wasn't. It was fare pricing. I will tell others about your services. 100% Satisfied. Virginia Sorenson "Jojo" the cat (I'm still mad)

Dr. Haines has been wonderful!! She answers all our questions and always reassures us when we have a concern! The support staff are all friendly and reassuring when we drop off and pick up Obie! It's nice to feel comfortable when taking our cat to be looked at.

Been going here for 7 years, never a bad experience. The staff are kind and knowledgable, highly recommend. I know my dogs are in extremely capable hands when I take them here!

Our 16yr old Finnegan was ill and ready for the ????. They treated her with compassion and caring. Then we got a lovely card of sympathy and paw print from them . I'm very grateful ????

I unfortunately purchased a sick German shepherd from a breeder that was put down later today but the staff at otterkill were extremely friendly, kind and quick. I will 100% refer friends and family here. The technician answered any questions I had and spent a long time on the phone with me. Thank you for taking care of Luna.

Able to take us same day, very friendly, explained all options thoroughly, I would definitely recommend, this was 100% positive experience even though a sick pet is stressful.

This location and the employees are so kind with the animals. I had brought my dog here to be put down and they were so empathetic and compassionate

I just want to thank each and everyone of you for the love and care you have shown to our Neko boy! It will be a long recovery for him, this we know... but we are keeping positive that his body continues to respond well to the treatment you have planned out for him... within just an overnight at home he is such a much perkier “ back to Neko” personality! Physically he needs to heal, but it was just so emotional just seeing a glimpse of the old him inside there somewhere! My husband proposed to me with the ring dangling from Neko’s collar back in 2012 when he was just a tiny lil kitten... ( a surprise kitten and proposal!) so this guy has been through all very important stages in our lives, we were so scared we were going to loose him. I have only GREAT things to say about the people and practice as a whole! If I were able to rate higher than a 10 I would absolutely do so!!! Again, Thank your for saving our lil guy, see you for his next follow up! ????

Dr. Melanie is a kind and caring person that takes not only the animal's welfare into consideration but that of their owners. She takes the time to explain all options and steps of your pets recovery. The staff at Otterkill is not only friendly to the owners but build trust and relationships with the pets! This facility would be best served if more charitable organizations and animal interest groups took a more active role in supporting animal hospitals and their customers. At times people are faced with financial choices that should never have to be made. A pet should never have to suffer because the financial strain of proper care is overwhelming to the owner. This facility is well worth the interest of supporting organizations!

They have adjusted well to providing quality service during the pandemic. LF

So glad and fortunate to have found our original Doctor now at Otterkill. Very pleased with their property. Enough room to walk your animals and not be in a parking lot. From making our first appointment, going over all our pup's information was a comforting experience. With covid19, we were met outside by Jordan who took her time with Marley's info and was so patient with our questions. After a full workup and thorough physical Dr. Melanie came out to go over the results and the plans moving forward. Best is we didn't have to wait for the test results to be sent out like our last place. Already got more information from here and it cost less for better quality. At least something positive is coming out of 2020.

Everyone was so lovely and attentive. There was no judgment and I was guided on how to better care for my fur baby. Thank you so much!

Love Otterkill!! I just recently switched to them after being with Walden Animal Clinic for years, who I was extremely fed up and disappointed with to say the least. What a MAJOR difference with Otterkill!! First of all, the office is clean and doesn't smell disgusting!! The staff is so nice, professional, and KNOWLEDGABLE!! They blow Walden Animal Hospital away. My cat is a diabetic and the vet at Otterkill gave me a TON of information that Walden never did. Come to find out, he is pretty much on the wrong insulin.....he is currently on an insulin that is usually given to dogs, not cats. Needless to say, I am extremely glad that I made the switch! I just wish I had done it sooner!! I would highly recommend Otterkill to anyone!!

Awesome animal lovers!!! They go above and beyond

Good health care for dogs!

Dr. Chaffer was very helpful and the technicians and front desk reception were wonderful.

Always a pleasure visiting here

This establishment was one of the most professional, and caring group of people I've had the pleasure of working with. They were extra gentle with my cat who was already scared. And they were very affordable.

Wow. What kind and friendly staff members.. They are professional and curtious to the needs of our pets. They make it a calm atmosphere and a enjoyable experience. Thank you guys!

Anesthesia brain damaged my dog. Had to be put down.

The Otterkill staff has always been extremely welcoming and puts the well-being of your pets first. It’s clear why they’re one of the few AAHA accredited hospital when you walk in the door. From their leash trading station in the lobby to the compassionate care in the exam rooms, I’ve always been impressed, and I’ll never consider taking my pets elsewhere.

First time experience bring my furry friend and leave happily ever after.. “complimentary pedicure” definitely will recommend ????????thanks to Dr. Melanie & Gina ❤️

The expertise is astounding! The passionate caring environment is truly felt by pets and us pet owners alike. This facility is impeccably clean inside and out, always on par and quite reasonable in pricing too. The appointment availability is perfect for us working families to bring our pets to the vet for a checkup and they offer so many services too. Their all amazing! Come one time and you'll never have to switch vets again.

Brought my poodle here to be neutered. Great staff and they work with Friends of Animals to provide lower cost procedures. I would definitely recommend Otterkill Animal Hospital.

Love them consummate professionals care about your animals perhaps more than you do.

They treat your pet as their own. Wonderful and friendly place.

Dr. Jacqueline Chaffer is great we take our ferret's and cat's there, she is always very pleasant and takes her time with us and communicates everything very well with you