City Creatures Animal Hospital Buffalo, New York

The vet techs were extremely nice and helpful. They explained everything they were doing and handled my cat very well. The vet (Dr. Weaver) was informative and very nice and professional.

Very kind and professional not pushed . Cost is very reasonable

My poor cat had an ear infection as well as an ear/aural hematoma over the holiday weekend. Sunday night, he was taken to an Emergency Vet, and given topical ear drops and then we were recommended to follow up with his regular Vet in a couple of days. This morning, I called our regular vet at City Creatures, and they were able to get us in right away. My cat is an indoor cat only, and gets pretty distressed when I take him out for a drive, so we are pretty lucky City Creatures is only a few blocks away. During examination, Dr. Albert gave me some options for treatment and then suggested to me what he would do IF IT WERE HIS CAT. I truly appreciated his honesty, because rather than suggesting the most expensive option, he suggested what was truly best for my cat in terms of comfort and healing. Before leaving, my cat also received a steroid shot to help him with his comfort and healing, and the doctor also instructed us to continue giving my cat his topical antibiotic. They are highly professional and staff is friendly. Overall satisfaction is 5 out of 5 stars.

I Love City Creatures staff they are always very friendly. They answer all the questions I have and make my pets feel very comfortable.

I'm still waiting in a call back from the Asst Mgr. I am a GM and was called back to work for an emergency. I asked to reschedule my appointment for my family dog Chase. My son needs his dog for emotional support. The woman on the phone was nice but told me I would lose my deposit since I needed to reschedule. I just don't understand why my deposit can't be transfer to my new appointment, since I was attempting to reschedule. Otherwise, everyone was nice and professional. Edit: They have made good on my deposit. And my doggie is well taken care of. I'm happy with them for my vet services. I gave them 5 stars now. ???? ????????

I really appreciated the vet that took care of my dogs. He sat on the floor with them , and petted them. My dogs responded so well to them.

The staff are so friendly and helpful whenever I cal PTO make an appointment or have any concerns.

I wish my the staff at my own doctor's office had half the compassion & concern that is shown to me & my pets by the staff at City Creatures. Five years ago I moved to a rural community where within 5 miles there's 3 veterinary hospitals but I continue to drive the 45 minutes for my pets to receive their care there. I was even told that, although they would miss us, they completely understood if I received care for them closer to home but I never would. At times it can be a cumbersome drive but they are definitely worth the trip!!

The doctors and technicians are all excellent with our dog who is anxious in unfamiliar places and people. They've been very helpful with recommendations for everything we've needed for our dog.

I am really grateful that I was able to get a same day appointment for my parakeet, Bronco. The staff was very kind and helpful.

They were able to squeeze my cat in for a visit when she get cut and needed an antibiotic. She was due for a regular visit and shots so they were able to do it all on the spot so I didn't have to come back. They talked me through everything to help make the right choices for her.

Fantastic, as always!! Caring and professional staff, who truly love their profession and are the epitome of knowledgeable and compassionate. Couldn’t recommend more!! Thank you very much!!

This place was really gentle with my cat. I liked the communication and the atmosphere is warm. I am still waiting a diagnosis on the sample taken from his eye. I'm confident that they will have a diagnosis and treatment plan soon.

Glad to be back With my new best friend. They took very good care of him he was not afraid at all which is saying a lot. This office did a wonderful job with helping me remember my last special friend who passed away in March. They made it very special and that’s why I went back.

Outstanding service and Dr Albert is elite in his field

They took us in on time and handled my pet well. When they got a bunch of semi-urgent calls while I was checking out, the tech pitched in to finish the paperwork so I wouldn't have to wait. Always very professional.

Everything was fine staff very friendly. I still wish I could go in with my pets and see the veterinarian.

The staff is always wonderful!

I am new to having a rabbit and everyone has been very helpful. When it was an emergency they got me in right away. The first time I met the veterinarian last year during the pandemic, he told me I had to change my rabbits diets completely. I was shocked because what and how much I was feeding him was based on what I read and seen online. I'm sure my rabbit was in shock too when he stopped getting all the lettuce and vegis. But I am now confident I am giving my rabbit the correct diet. This vet also has evening and Saturday hours which is extremely helpful because I work full-time during the day. I recommend this place and will continue to bring my bunny here.

Both of my boys go here and everyone is so friendly and they love going.

Wonderful staff....very understanding and caring. Willing to go to graet lengths to make you fee comfortable. This is a great facility!

I love City Creatures!!! My ferret Phil went in yesterday for his distemper shot, which is normally an in-and-out visit. However he ended up having a bad reaction to the vaccine this time. The doctors were so caring and the main veterinarian stayed a bit longer after his shift to make sure he was alright before leaving! All of the employees here are so nice, which is sometimes hard to find in a vet. 10/10 would recommend ????

Very kind and experienced staff that value a positive experience for the animals.

I bring both my fur babies here and always leave knowing they're in good hands! They accommodate whatever your pet needs are! Always friendly and never rude!

My 9 week old puppy snapped up a bit of a wild mushroom that was hidden in the grass. My partner and I couldn't identify it quickly so we called the only vet that was open at the time. Rachel was very professional and guided us through using hydrogen peroxide at home to get our puppy to vomit, all free of charge. Thank you so much!

Dr. Albert is vets personal with my Maggie as in him referre this is what I would do if she was mine....During Corona he came out personally after her check up and talked to me ..instead of a follow up call from tech

I have always had good experiences here. Everyone is professional and caring.

I have brought my animals to City Creatures since I was a new pet owner with just hamsters. Now I have a dog and a cat. They have always treated me with respect and compassion and always handled my pets issues quickly and with quality Care.

Amazing! Super kind staff. I was extremely worried about my Leopard Gecko and the staff really covered all the bases and were super informative. Definitely would recommend!

Got us in right away to see our dog. We have a nervous and often fearful dog, and CC is always patient with her, understanding, and complimentary of how we care for her. This office is professional, clean, has knowledgeable vets, and has a friendly and welcoming staff.