Puppy City Brooklyn, New York

237 reviews

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Reviews: Puppy City (Brooklyn)

All reviews (237)

Yelp (68)

Google (169)

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Dynamic Duo

2 years ago

They sold me a sick dog and didn’t inform me about it or help with anything/ any extra expense that I had to pay to get him treated. When I informed them they didn’t care.

Angel C

2 years ago

I recently purchased my sweet baby and Helen was such an amazing help. She allowed me to interact with a few puppies before Laci stole our hearts. Her customer service was amazing and though we came during a busy time she never failed to give us the attention and help we needed. This is my second puppy in almost 12 years. I love this place!

maria tompkins

2 years ago

Gio helped us find are perfect puppy here. He was very helpful and kind. There were a lot of options from big to small puppies to chose from.

Kyora Mcarthur

2 years ago

We went in on December 29th looking for a late Christmas gift and Gio was our consultant he was extremely helpful and knowledgeable and patient he took his time with us answered all of our questions even after we left to go weigh our options somewhere else he was still very helpful when we did come back to get our mini poodle the environment was very clean and all of the staff was nice Gio was very patient with us because we were some what indecisive on which puppy to get so we went back and forth for a bit and he never caught and attitude with us he took the puppies out as much as we asked I would definitely go back here for a playmate for our poodle and ask for Gio


2 years ago

Puppy City is the place affordable, healthy puppies shots and records given on spot. Ask for Gino very experienced and knowledgeable about all the pups. I Bought my family a mini poodle and couldn’t be happier with the new addition to my family. Tks Gino for making this a wonderful experience for my family????????

Billie cohen

2 years ago

Please people do your homework go onto PUPPY MILLS Website, to know the truth about where the PUPPIES COME FROM. Please do not believe the PET STORE. This business is a large money making busiiness If you adopt you will be saving the life of Dogs. There is a over abundance of pets that need a home. Give them a chance. This goes for every PET STORE that sells puppies.

Julia Marketos

2 years ago

The dogs are so cute!!!!

Nikolas misiryan

2 years ago

This is the best store ever where is the best consultant Giorgi. He helped us choose puppy,he explained everything and we are so happy now. Thanks Giorgi again and puppy city. This is our happy birthday present.

PuertoRican Princess

2 years ago

They have all types of puppies and I fell in love with all of them

Helen valencia

2 years ago

they are the best i got a maltase for the Best price

Johnny Ramos

2 years ago

Place is filled with love and hope

Trevor Fleming

2 years ago

I am very pleased with the service and how polite and knowledgeable the staff were.

Alison Ruderman

2 years ago

Got our puppy today and had such an amazing experience! Oscar was so helpful and treated us exceptionally well. We couldn’t be happier. Thank you for everything!

Ivan Sorokin

2 years ago

Very happy staff. They will tell you anything you need about getting a dog. However, you can not adopt them, you have to buy them. Below or above (idk how this works) are some pics of some dogs here this place. They do change them every so often

Faith Reilley

2 years ago

My friend got a dog here 10 years ago and for real she’s not a dog. We still love her but that’s a gremlin luv.

Joe Toppin

2 years ago

Excellent experience, great people and excellent service. I would highly recommend the staff very knowledgeable and clean.

Sherie Graham

2 years ago

15 years ago I purchase a Yorkie I called Ebony before I left the store unfortunately she died of old age 15 she was very happy and healthy. I would like to purchase another. And Ebony had a small litter of 3 I have daughter called Princess the other 2 went to my son, they all are 10yrs. So I will return. Ebony and Princess

Brooklyn N.Y.

3 years ago

I walked into puppy city after visiting numerous shelters and not finding a dog that fits. I spotted a puppy I liked and presumed to ask a lot of questions. What should have waved a red flag initially was that the guy behind the counter was nasty to the younger workers. If they aren't kind to their employees, forget abt me. Long story short, I left with the puppy to find out that the puppy had a kennel cough. More than one month later and more than one vet visit, we still have health issues. All those questions I asked in the beginning nicely, a lot of my answers were false. They are business people who don't care abt the animals or what the circumstances are of where the puppy is going. I requested a refund right away after visiting the vet 24 hrs from purchase and have not received anything. Very disappointed in them. P.s all the puppy products are very overpriced compared to the local pet shops and online pet stores. Only found that out after I stocked up on the basics. Avoid stress and stay away.

Genesis Romero

3 years ago

Great place to shop for puppies ☺️

Greg Witkowski

3 years ago

Puppy city is a very good place to get your puppy. We bought a Toy Poodle and they were sooo helpful. Especially Allyson. They take great care of the pups. We were very lucky to find this place.

Martin P

3 years ago

Expensive AF. Not much of a selection. Cute pups though, come at the right time they'll let you play with the pups.

Nick Blom

3 years ago

Never fails to have the rudest and nastiest owner 100% guarantee every time


3 years ago

Never buy a puppy from a pet store!! I bought two one wound up at the vets a week later on an IV for ten day days. The other kennel cough. I never got the Maltese’s papers. This store is in Flushing NY of of kissena Blvd. the dogs come from puppy Mills. These should all be close down

jonathan bernal

3 years ago

We got our Shih-poo puppy here today and we are very happy. The puppies here are very healthy and cute and the staff are very nice. Geo was our main guy that helped us out and he also gave us tips, Tony and the manager also gave us some more tips on training our puppy. I would recommend this place to people who are looking for puppies, especially first time owners.

Gabrielle Rousseau

3 years ago

i went there to see today and the staff are really nice and kind !

Victoria Robinson

3 years ago

Very friendly and helpful staff. It's nice to have people greet you as you come in and make you feel comfortable to look around. Answered any questions you have.

shawnette johnson

3 years ago

Not much of a selection. Expensive.

Miggy Lir

3 years ago

One of the store workers (male, in his late 30's or 40's, Hispanic, average height) is unbelievably unpleasant! He was so rude and nasty, he didn't even try to hide that he was not going to speak to you unless you were definitely buying a puppy today. Each question I asked, he would demonstrate that he wasn't interested in giving you any information until "after you buy the puppy". It was totally despicable considering that he wasn't merely selling some goods, but actual living creatures. He was so passive aggressive that I could not see myself buying any pet there after being treated with so much disrespect and hostility. Went into the store all excited to take that long sought action of a new family member addition and came out disgusted that the seller was out for your money only. Total disregard for the pups and customers. I'm sure the store has lost a lot of customers due to his demeanor.

Noelia Perez

3 years ago

I just bought my Teddy Bear ????doggy here it was a wonderful experience they were very very nice and servicial especially miriam who guided us through the whole process because it's my first time having a dog. She told me everything I needed to know. I'm very grateful ????????????. Thank you!!!

Jodiane Hylton

3 years ago

The cutest puppies you get to play with them even hold them

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Puppy City, New York, Brooklyn

2539 Ocean Ave

Business Hours


10 AM - 8 PM


10 AM - 8 PM


10 AM - 8 PM


10 AM - 8 PM


10 AM - 8 PM


10 AM - 7 PM


11 AM - 6 PM

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