Heart of Brooklyn Veterinary Hospital Brooklyn, New York

133 reviews

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Reviews: Heart of Brooklyn Veterinary Hospital (Brooklyn)

All reviews (133)

Yelp (53)

Google (80)

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SA WILSON

2 years ago

i love this vet, esp dr madasci but the prices are high. routine feline wellness visit $479. it hurts my heart. ++ the staff is exceptionally responsive and sincere — even with Google review — i trust this vet and the care provided for my baby.

Claudia Tomateo

2 years ago

They are very caring and attentive

Damian NYC

2 years ago

Have been bringing our dog Pencil to them for the past 3 months! Great service thus far and they take such great care of our pup! FIVE STARS

Mark Forte

2 years ago

HOBK flatbush location has been great. The staff is friendly, helpful and responsive and the Vets are professional and informative. I always leave with a good understanding of my pet’s health, the treatment plan and cost breakdown. Highly recommend.

Claire Mahon

2 years ago

They always take good care of my dog, and it’s easy to get appointments within a day or two. Very friendly staff.

Sarah Grace Holcomb

2 years ago

Overpriced and the lack of patience and professionalism was extremely disheartening. Switched after a couple visits (I wanted to give them the benefit of the doubt). Sorry guys but I wouldn’t take my animal here ever again.

Peter Wang

2 years ago

Tried booking via website, no one responded. Tried calling and they hung up

Kevin Murphy

2 years ago

Dr. Pingle and all of the vet techs here were so warm and friendly. My cat can be a bit difficult at times but she calmed down quite quickly (even seemed to be making friends for a minute there). I felt like my girl was in good hands. I'm very happy to have found a reliable, trustworthy vet in the area.

Dana White

2 years ago

I needed to get my dog in for a same day appointment last minute. I called Heart of Brooklyn and Daniel was so helpful over the phone. His location didn’t have any same day appointments but he was able to schedule me at their other location. The staff and doctor were very professional and helped my dog. This is where we will be coming from now on! 5 stars!

Catherine Casillas

2 years ago

I brang my Twiitch here his leg was hurt .He got great care and the doctor was so good with my 16 yr old Baby dog as I call him!!Thumbs up to this facility!

M. Nathan Green

2 years ago

Terrible service. If you care about your pet, do not take them here!

Jamel Burton

3 years ago

They are SO rude for no reason smh!

Isabel Goel

3 years ago

Dr. McFadden is incredible. She is so knowledgeable and patient. We would not take our little pup anywhere else. The entire staff are wonderful. Above and beyond kind of care for your fur family members.

Amy Diaz

3 years ago

They are very detailed and always checking up on your pet. Any questions or concerns you have they answer you right away.

Gisselle Ricano

3 years ago

Really friendly staff and care about our pets ☺️

A S

3 years ago

I had to put my beloved cat down but her regular vet has been stuck in FL since the pandemic started. I went to Heart of Brooklyn and they were so compassionate and professional. I want to especially thank Michelle and Dr. Madacsi who helped me through it all. I was a mess and they went above and beyond to help. The staff I met with the day I picked up my cat’s ashes were also so compassionate and went above and beyond to follow social distancing but also letting me know they understood how I felt. Lastly they made a beautiful paw print impression of my cat’s paw free of charge. That really touched my heart. I would highly recommend this vet office.

Adriana Rivera

3 years ago

Always such great service and professionalism when we visit! Everyone always takes such great care of Chica, but Michelle S. really goes above and beyond. Chica is always so happy when she sees her and looks forward to her visits even more at HOBKV!

Alexis Tringas

3 years ago

Everyone at Heart of Brooklyn has been so amazing! Our dog has been very sick, to the point of hospitalization. At this point we’ve been advised and spoken with almost every vet there. Throughout the whole process they explained all the tests and treatments, pointing out what must be done and what was optional. They’ve been very responsive to all of my emails with various questions and concerns and have checked in to make sure Tucker was on the road to recovery. Additionally, they’ve been so great about fitting Tucker in immediately (i.e. within an hour) for fluids, xrays etc. throughout his illness. While it’s true that some things can be pricey (addressing other reviewers points), I think it’s worth it for the care you are getting.

Bryant Cespedes

3 years ago

Was very helpful and gave me a lot of information when I got my first pet dog, Rocky is doing better with the care and support provided.

Caroline A

3 years ago

Heart Of Brooklyn is the most compassionate, professional veterinary experience I've ever had. They are responsive, understanding, and completely non-judgmental of any questions, decisions, or treatment plans you make for your beloved furry friends. I've had the pleasure of working with Dr. Pingle and Dr. Ward and can't recommend them enough.Thank you!

Erin Shipley

3 years ago

Heart of Brooklyn was not my dog's primary veterinarian, but I will be taking my future pets to them because of the gracious care they showed Henry in his final hour. I am blown away by the thoughtful manner the staff and Dr. Farmer treated my animal and myself during our most difficult time. They even sent me a handwritten condolence card and his paw imprint in a clay medallion, which was a welcome surprise while grieving. I cannot recommend them enough and I would give more than 5 stars if I could.

Simone di Castri

3 years ago

Gross errors (they completely miscalculated our dog’s basic food calorie intake) and high bills - including the cost of drugs, which is double than elsewhere.

Jonnathan Romero

3 years ago

Amazing vet, everyone is so kind.

Kara Szaflarski

3 years ago

Dr. Ward has been super helpful and attentive for the past year with our new pup! Extremely patient given the amount of questions she receives from us as well. In addition, the entire staff is friendly and willing to help over the phone, whether it be with scheduling or insurance questions. They make scheduling appointments less stressful with reminders to ensure you’re up to date and even send follow up emails checking in our pup after vaccines & appointments. We’ve also always gotten a price breakdown prior to paying with different options depending on treatment. They’ve been upfront with costs and submit our claims to insurance after each appointment.

kendra

3 years ago

Im super picky when it comes to my cat and her healthcare. This office I must say I love it and I have made this my cat doctors office. Everyone is so friendly , kind , soft spoken and affordable.

Lauren Rocha

3 years ago

I have been bringing my dog Larry here since I adopted him 6 months ago. Dr. Farmer helped me work through Larry’s picky eating. Most recently I brought him in for regular vaccine renewals and he was really afraid outside. Daniel helped Larry calm down when he was very scared and anxious to go in. He also gave me the recommended/reminder to get a routine blood test because I hadn’t.

Rebecca Zimmerman

3 years ago

They take fantastic care of my cats during routine and emergency visits. Dr. McFadden is so kind and patient with questions, and the whole team is so friendly and personable.

Seth Callaway

3 years ago

Overall we were satisfied and happy with our experience. Dr. Ward was attentive to our questions as new puppy owners and overall the process was great. As many of the other comments state, they are expensive, but convenience for us is king and there are few walkable options near where we live. Our biggest piece of feedback for Heart of Brooklyn is that we were given ear wash for puppy’s ear debris that ended up costing $55, and we had no idea of the price tag and later found the same for a product on Amazon for $26, so that part was a bit annoying. We would have appreciated more transparency on costs up front, but I learned a lesson to ask more questions and be proactive there. Though this was our fault for not requiring an itemized bill before we paid. More transparency there would make this a 5 star experience. Covid made this a bit more difficult since we conducted the exam over the phone while waiting outside (but you can tell they’re really trying their best in these weird times). That said, they did hook us up with a free month of heart worm prevention and Flea/Tick prevention medication, so that was appreciated. Attaching our itemized bill to help other new puppy owners know what to expect out of a new puppy exam.

Phillip Condreay

4 years ago

Fast service. Organized. Good bedside manner.

Mo Moaz

4 years ago

Bill Farmer the owner and veterinarian in this establishment convinced me that I should spend $1,000+ on X-rays because my cat had an upset stomach. The only reason I went through with it was because I was traveling and didn’t want to take any chances but it was completely unnecessary.. my cat was was not showing any signs of blockage or any other reason to be concerned other than the fact that I needed to switch his food. I would rather take my cat to my wife’s gynecologist then deal with him again. However, Dr. Pingle and Justina were great.

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Heart of Brooklyn Veterinary Hospital, New York, Brooklyn

775 Fulton St

Business Hours

Monday

8 AM - 6 PM

Tuesday

8 AM - 6 PM

Wednesday

8 AM - 6 PM

Thursday

8 AM - 6 PM

Friday

8 AM - 6 PM

Saturday

8 AM - 6 PM

Sunday

8 AM - 6 PM

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