224 reviews
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Yelp (104)
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SkyIchigo
2 years ago
The best place for high quality dog food. We get our goat milk, bone broth and frozen marrow bones there. They also provide Day care services, boarding and grooming. The owners are amazing and really educated in what there selling. Come here NY you won't regret it.
Sasha King
2 years ago
Great grooming experience for my pup!
Marylix Ortiz
2 years ago
I've been taking my pup here for the last year. I've never had a problem with the groomers but the front desk is unprofessional and rude. They called me to pick up my dog then called me 14 minutes later harassing me that they are going to charge me extra money for being late. They were so aggressive with me that I'm afraid of leaving my dog there ever again. I spent alot of money on this business and didn't deserve the treatment I received. I left an email with management and still have not received any apologies. I'm so disappointed with this business.
Maria Antonieta Mangiafico Lingg
2 years ago
God place, god service, 5 star
Kelsey White
2 years ago
Can't recommend Brooklyn Paw House enough! I have a large Goldendoodle and they're great with making sure you have enough time booked. He looked great after the deluxe grooming, and the a la carte services are a super efficient way to keep him maintained between grooms. Everyone here is so kind, and it's the first groomer where my nervous pup hasn't had nicks or cuts after a haircut. 10/10!
Jessica Southard
2 years ago
I was interested in getting my dog groomed at this location, but was weary due to covid and my dogs personal issues. I spoke on the phone with one of the employees named chloe, and she reassured me that there was no need to worry at all! She answered all my questions wnd took her time with me on the phone. Customer service like this is what makes this business so great. Thank you so much Chloe for your help!!
Ethan Aldridge
2 years ago
I love Brooklyn Paw House! I've been taking my dog for boarding for several years now. He's a shy dog, but is always happy to see the staff there. The staff are all efficient, professional, and obvious dog lovers. They post photo and video updates regularly on their Insta stories, so I'm able keep an eye on my dog when I'm away. I highly recommend all their services.
MEAGAN SIMMS
2 years ago
Wow Brooklyn Paw House worked magic with my baby! I was having such a struggle finding a groomer willing to take my baby short notice for grooming. Thank you Brooklyn Paw House for everything you did for Dutch. He's a Senior rescue who's gone through a great deal of trauma and has severe anxiety and heart disease. He gets easily frustrated when he is touched for too long and doesn't like his paws (especially back paws) getting touched. But that didn't mean anything to this amazing team. They took such great care of my boy and made him look so handsome for his birthday! We can't wait to go back!
Natasha Bradley
2 years ago
I love Brooklyn Paw House and so does my pup. I live in the area so it’s nice to have a place that I can go to for everything with my busy schedule. I’ve used their grooming, daycare and boarding services. My puppy is only 6/7 months and never wants to leave when he comes here lol. He even starts to pick up the pace when we’re walking over once he recognizes that we’re going there! Staff is amazing too. It’s great to know that my pup is always in good hands.
Alexandra Schmidbauer
2 years ago
Great service for my dog and prices and nice clean facility.
Meghan Fox
2 years ago
I recently boarded my dog here for 7 nights. The staff was very friendly and informative. I was able to keep up with Ace via Instagram posts, which was really nice. He also got a good bath before coming home. Highly recommend.
patricia samaroo
3 years ago
Always a great experience . Really nice folks. FYI: Booked a bath on phone but when I got there, they said shampoo was extra unless you booked a "deluxe bath"...not an issue, I always get the same bath package (I asked for oatmeal shampoo because last time my doggie smelled like perfume all night long when picked her up) just remember to ask about that when you book your appt(if shampoo is included in a bath) in case you wanna bring your own doggie shampoo ????.
Fleur Jessica
3 years ago
I'm having mixed feelings about leaving the review because I feel some sort of a way. I have two fur babies...one of which has a bark that is high pitched when excited. Before I got him, my older dog was a good fit for daycare and boarding as she's less vocal than he his. I was disappointed to hear that because of his high pitched (non-aggressive) barking that he wouldn't be a good fit for boarding. He gets excited when he sees other dogs...it wasn't an aggression problem and he's calm at home. There wasn't an attempt to even try to board him overnight, this was just based on his daycare interactions. I'm disappointed as I wanted to support a local neighborhood business but obviously it wasn't a good fit according to whomever I spoke with. I really liked coming before this encounter, but now I have to consider other options. I don't feel welcomed anymore. 7/13/21 Hi it's me again... Thank you for your very detailed, long response. This is the first I'm hearing Ginger was ever an issue...good to know. My review is what it is...this is what I felt and that was my experience. I'm new to the whole doggy daycare experience. I was frustrated because as you remember I was extremely pregnant and trying to set something up for when I would go into labor. I know Mango is a challenge, his barks can be a bit much when he's excited. I just felt like there was no compassion given the fact that my sole purpose for boarding was because I was literally due to give birth any time then and I was hoping for some consideration given the fact that I had some type of history with you guys. Instead I felt written off. I view my dogs as children...imagine if I would send my child to daycare and they told me he couldn't be accommodated because he cried too much? That would be...distressing. And that's how I felt. What conversation should I have had with you after you guys said he was too loud? Should I have begged? I was pregnant, and didn't have time for that. Now that I have given birth...I really had time to reflect and I just didn't like the way it was handed. That's my opinion. You have your business and chose to run it and make accommodations as you see fit. Let's just end it here. And I apologize for any disruption that my dogs have caused to your business, staff and other dogs.
Gabriel Minniear
3 years ago
Good selection of high quality pet foods, and very kind/knowledgeable owners!
Ally O
3 years ago
Ruined my dogs hair indefinitely. I went back in January to get my Pomeranian mix groomed. Pomeranians have double coats so you cant cut their hair in the same manner as you would most other breeds, though it seems they did just that. I remember telling them to cut his hair the shortest, safest length possible without compromising his coat which is what ive told my past groomers as well. I showed one of the staff an older picture of what he looked like freshly groomed, in which his hair is usually about .25 - .5 inches in length. When I picked him up he was shaven down to almost nothing. Now, 5/6 months later, theres a patch on his back that just wont grow. The rest of his hair is fine, but the patch on his back as far as im concerned is forever damaged. Other than this, when they clipped his nails, they somehow forgot 2 of them. Thankfully he had a vet appointment soon after this so they were able to cut them for me. In addition to this, it took them less then an hour to complete which was also concerning given that every other place ive taken him to took anywhere between 2-4 hours. I will absolutely never be back, and im upset with myself for bringing him here in the first place.
Chrissy G.
3 years ago
I have found our new neighborhood groomer. The location is only a 15 minute walk from where we are. I was greeted immediately upon entering. The groomer did an amazing job with her haircut and talked to me about different things to try for Macie. I would highly recommend Brooklyn Paw House.
S. Smartt
3 years ago
Number one pet store in my neighborhood. Small variety, but top quality pet food brands.
Super Woman
3 years ago
Extremely courteous and professional and friendly
Tatree.bandsss_
3 years ago
10/10 would recommend the employees are very nice and Jenny did a very nice job on my dog. It also didn’t take a long time!
Sophia Pierre-Louis
3 years ago
Our dog Ginger loves getting groomed here. We have a labrodoodle. They do a great job!
Nancy Garcia
3 years ago
Staff is friendly and they do an awesome grooming job! I love that they are in the neighborhood.
Michael Dimitroulakos
3 years ago
Needed very last minute visits for my cats as we were away, and they provided a flexible option to make sure they got fed and cared for. Really appreciated it. Kind and spot on service. Will be my go to when needed.
David Delgado
3 years ago
Super friendly staff . Make sure to book your grooming Ahead of time . They do appointment only which made me sad haha . However !!!! They have the cutest outfits for dogs ????????????
Jodiane Hylton
3 years ago
My baby smelt so good after her bath there they did a great job
Kay Breezy
3 years ago
Bring my dog for boarding and daycare sometimes but decided to try their groomer. All I can say is they really show how much they care about your furbabies. The owners are very nice and helpful, they will always be my first choice for my pet's care.
Sky Frank
3 years ago
5 stars every time! Only brought my poodle Molly here 2x so far. Going in for another deluxe grooming today and I know shes just gonna be SO excited for a good pampering from paw house!
Rachel Bloom
3 years ago
Our puppy loves going to Brooklyn Paw House. She claws at the door to get inside with excitement and comes home absolutely tuckered out.
Mariam Molina
3 years ago
Been bringing my little Cookie here since she was 5 months. She has crazy puppy energy and is very restless , but Jenny always does an amazing job grooming her. She comes home happy , smells amazing and looks fabulous. This place is out of our way, but we take that trip because they’re amazing. 100% recommend.
Cassandra Howard
3 years ago
They are great! My dog is so happy to go there every time. Very grateful for their services????????????????????
christine lopez
3 years ago
Great job on grooming! Very helpful will visit again
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Business Hours
Monday
9 AM - 5 PM
Tuesday
9 AM - 5 PM
Wednesday
9 AM - 5 PM
Thursday
9 AM - 5 PM
Friday
9 AM - 5 PM
Saturday
9 AM - 5 PM
Sunday
9 AM - 5 PM
Popular Hours
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