Animal Clinic of East Avenue Brockport, New York

They love on our pet!

They are always fair and willing to help. Great and knowledgeable doctors and staff!

I have been going here for over 20 years. So many animals I taken here. I will never go again after today. The front staff is horrible. I have no idea what the owner is thinking of having them running the front. Clueless and throw eachother under the bus. If my mothers dog passes away over the weekend it will be on their hands.

Great staff and very friendly and love how they accommodate. Their usually able to squeeze your pet in for emergency within at least a 24/48 hour window which is excellent. Lastly I feel their honest and won't try to con people like some vets do and they show concern and empathy. Never had any problem in my 8 years of going there. Overall the Animal Clinic of East Ave deserves a 5 star in my opinion!

I've had pets forever and many vet experiences, but there is no one better than the staff at the Animal Clinic of East Ave and Dr. Orr

So kind and helpful. Cool people inside .

Love this vet everyone is so nice

I love this place! They literally saved my kitty's life about 5 years ago, when she was 12! She was diagnosed with hyperthyroidism and put on medication. Today she had a great check-up and will be 17 yrs old in 18 days!! I can't say enough about them and have recommended many people to go there! ????❤

Had a dog emergency and receptionist was kind and honest saying they likely wouldn't be able to help so she didn't want to charge me for an appointment. She gave me the names and numbers of a couple other places to try, too

They are wonderful and friendly!

Clean and veterinarian was empathetic and compassionate.

I just got my fur baby Lola, she is 6 weeks old. I hadn't taken her here. They were 1 of the top 2 places I was looking at. Lola has diarrhea and I was really worried, so I called. I spoke to Brianna who gave me some advice on what to try and look for. She is the sweetest person and our my mind at ease. I tried what she suggested and it worked. Went in today with Lola and flowers. I will definitely be bringing Lola here. The staff was so warm and welcoming. Already love this place.

They always take good care of my dog.

Great caring doctors with a personal touch they really care about the animals and go above and beyond

2:54PM 5/14/2021 - Most rude encounter I've had from someone in a position of service. Walked in, said, I just want to get some Entero. A young woman with sandy long brown hair sitting at desk said, "Sure". I didn't see what I needed so I stood in front of her thinking she would at some point look up. Nope. Just kept typing and taking papers off the printer. NEVER looked up, and I'm hard to miss. If you are going to have someone work a front customer-facing desk, then don't put someone there who hasn't learned common courtesy. Super rude. If they have such important paperwork to do, then put them in back to do it and put someone up front who knows what a customer looks like.

Dr Orr was real friendly n answered and gave advice on my pet Rat..

Love the clinic! They treat my furbabies so well

They take care of our 70 lbs Lab mix and our cats. Great vet.

Very professional and caring. Love them!

I called and made an appointment with this place for my new dog in February. The appointment was for today (March23). I get there and there is no appointment made for me and they are not taking any new patients. The receptionist on the phone insist that I made an appointment elsewhere. This is the most unprofessional and frustrating experience.

Love this place great staff! They really care about the anumals and will work with you if your in need of help. Again i love this vet

The are a great bunch of people help me on two emergency price is very fair

Really knowledgeable, super nice and easy to communicate with.

I have been taking my doggies here for 9 years.They always take excellent care of my dogs. Even during Covid they are doing a great job

They give excellent care to my dog!

I showed up with my guinea pig who was attacked and had injuries and I called him from the parking lot as they requested for an emergency check up to see if she'll be okay and even though other people were going in and out so they just turned around and said I'm sorry I don't have a doctor available and turn to be away so you make your own mind

Nothing but good things to say about this place as it was the first time I’ve ever had to bring anything to the vet. If you are looking for a vet to take in smaller birds such as parakeets, cockatiels, etc. this is the place! I had to take in my cockatiel after he was attacked by the dog, he had a little puncture in him and a swollen wing. The vet was very intelligent as to what they had to do to help him. They were able to give me oral pain medicine (3 days worth) and antibiotics (7 days worth) for my cockatiel for just 12$. If you are having a hard time finding vets near by that take in birds, I completely recommend coming here!

Best vets around, hands down. Caring, compassionate and knowledgeable. My absolute go to for anything animal related.

Great, I'd go there again.

I have so much to say about this place. They are all amazing here!! This past week has been a long road for us and our baby girl, but they not only helped us through, but they did a surgery with all odds against it. Our baby had a 14.82 pound tumor on her spleen, they gave us all options, explained everything to us, every complication that could happen, gave us multiple options no matter what we chose. We decided to go with surgery and even with a very small chance of survival they did it. They turned the almost impossible situation into the greatest thing we could have decided. They updated us throughout surgery every step of the way, they never got annoyed with us between the phone calls and pacing their waiting room during surgery. Working through lunch and going above and beyond and updating us even after hours. They are absolutely amazing and there are not enough words to describe how happy and thankful we are. They have made us feel comfortable knowing that she is in great hands and with people who genuinely care! We will never take our dogs anywhere else!