VCA Ballston Spa Animal Hospital Ballston Spa, New York

208 reviews

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Reviews: VCA Ballston Spa Animal Hospital (Ballston Spa)

All reviews (208)

Yelp (34)

Google (174)

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Kelly Albrecht

2 years ago

They care so much about your furbabies. They take time and answer all questions and concerns. I always know that my pet is in the care of the best.

Penny Bearcroft

2 years ago

Dr.Smith showed Genuine care for our Dog Yoda. Any time we have taken our animals to the Vet the Doc. Is always trying to sell us something. But Not Dr. Smith. She was informative and very upfront And showed she truly Has compassion

Suzanne Spagnolo

2 years ago

Really wonderful staff. My almost 16 year old dog in love with staff and doctor.

Debby Harblin

2 years ago

My mom's cat was I'll. They went above and beyond

Patrick Wolfe

2 years ago

Treated my cat "Nero"with kindly and gently. It's his first visit to a vet. They answered all my questions without hesitation.

Candyce Robenstein

2 years ago

I have found the veteranians there very compassionate and taking a genuine interest in your pet.

Jacqueline Place

2 years ago

This place has been great to us for years and they're still great. ❤

Lizzie Reardon

2 years ago

Finding the right vet is one of the biggest thing for me because my dog is part of the family. Here I feel like she’s taken care of and they make sure she gets the right care.

Melody Gambino

2 years ago

Would always recommend them for all your pet needs.

Abigail Woosley

2 years ago

I had loved this place, they were super supportive, but I've decided to decrease my formerly 5-star rating to a 4. I had fully sponsored my animal. I was 16 when I made my account with them, and I footed 100% of the costs. Years later, instead of making a separate account when my parents got a cat, they joined their account with my account. I started getting appt reminders and notification about animals that weren't mine (this was after I got married, mind you). Today I got an email that was sent to "Abigaildaughter". I've been bringing my animals to them for years, making 100% of the decisions, paying at the desk, and yet they can't seem to figure out that me and my parents are separate entities. Service? Incredible. Organization? Sub-par.

Anne Rowden

2 years ago

I've never met a more fabulous group of people who have the biggest hearts.

Barbara Rosato

2 years ago

Everyone who handled my dog and spoke with me directly was friendly, courteous, extremely knowledgeable. I was very relieved and confident that my dog got the best care she could have received. Thank you to Dr Wade, the vet tech and to all the staff at Ballston Veterinary Clinic.

Kae Mas

2 years ago

This is our go to place to take our kitties. The staff is always wonderful and kind. We have had a few pretty emergencies and they have been able to fit us in quickly. You can tell they care about you and your pets! Highly recommend!

Alex Harrouff

2 years ago

Unfortunately spent 2 weeks calling and emailing and never heard back. Obviously can’t comment on the doctors, but the administrative side seems severely lacking. Called Springs Family vet instead and was immediately helped by a very kind and helpful receptionist.

Brandon White

2 years ago

Overall they do a great job caring and treating our dog. I feel there are some items that they recommend that aren't needed for our dog that make visits a bit more pricey.

Dawn Quinn

2 years ago

Was up in Chestertown NY at our camper for Memorial Day Weekend, noticed Saturday my dog Beau had a hematoma in his ear, called the EVet and they had a 6 hour wait......I wasn't an emergency, I just wanted it drained for his comfort.........got up Sunday called the EVet again still 6 hours.......so I found VCA Ballston Spa and they were able to get me in, drain the hematoma and give me meds for an ear infection.....made him more comfortable till he could see his vet back home........ and a very reasonable price too

Stephanie Fleming

2 years ago

The staff here is absolutely amazing! So gentle with the animals and explaon everything to be sure you really understand! Love this place.

Amy Elizabeth

2 years ago

Amazing staff! Love love love our vet Dr. Wilde! My dog is so comfortable with her. Always a positive visit, never scary for my dog.

Brittany Keller

2 years ago

I was referred to BSVC 9 years ago and I am thankful that I was. Everyone there is fantastic and I have complete faith in the vets. It is a bit pricey, but the care is worth it. My cats are my babies and they treat them as such. I always recommend people here.

Brittany T.

2 years ago

Took great care of my pet while we boarded her but the wait to both drop her off and pick her up was insanely long like 40 minutes each time..which is crazy when you schedule a time and come on time and call ahead with your time for pick up. We were moving so it really set us back. Otherwise no complaints

Gail Marie Macejka

2 years ago

Perfect from check in to check out. Vet took the time to hear any concerns and was able to give very informative feedback. They all have my full trust with my fur baby. Staff truly cares for your loved one. Highly recommend

Laura Gerhard

2 years ago

Very efficient, friendly and helpful! Thank you everyone, especially Dr. Anderson!

Sue Brennan

2 years ago

The Dr. Was very thorough and the staff was kind. We've used BSVC for years and always loved the way they treated our pets.

Grizz Erickson

3 years ago

We brought our dog to Ballston Spa Animal Hospital when we lived in the area and it felt like every time we brought him in, they were trying to upsell us on things. "Let's take an x-ray" or do some other really expensive thing. They also provide doggy daycare, but they are SUPER expensive! They'll even charge extra just to give your dog medicine. Way to take advantage of the owners of dogs that need just a little bit of extra care! The saving grace for them though was their physical therapy program. Our dog had knee surgery to correct a torn CCL and their water treadmill and physical therapy program really helped him recover well.

Hayden LaBelle

3 years ago

Everyone at the Ballston Spa Animal Hospital is extremely professional and personable. They are transparent about costs before any services are done and they are very accommodating on getting you and your pet in! Highly recommend!!

Jess Porter

3 years ago

I brought my 8 year old American Pitbull, Penny here for the first time this morning. They were absolutely wonderful. They don’t do anything without asking you including the costs and offer to make multiple appointments if needed to spread the costs out. Luckily, they are quite adorable and I was able to do everything in one shot. There are no “hidden fees” and they called me a few times during the visit to let me know exactly what was done or needed to be done and made sure I was okay with it. I wanted to have an organ panel run that they only recommended due to her age and one part they needed to collect a urine sample. By that point, she was scared just from having vaccinations, bloodwork and an infected ear examined and they gave me the materials needed to grab it and bring it in within 30 days. They brought her out to try to do so and knew she was upset and didn’t want to stress her more. They really do care and she was happy as could be when they brought her back out to me. The last local veterinary practice I brought her to put a bad taste in my mouth making me want to take a “holistic approach” until now. They did unnecessary testing, etc and added over $700 on a bill of mine without asking (thank god I have the money) while had stressing my dog out so I cannot thank Ballston Spa Animal Hospital for restoring my faith. I also brought my 14 year old boxer here last March to unfortunately be put to sleep and they were beyond accommodating, patient and kind.

John Reichert

3 years ago

Dr. Smith is a caring Vet excellent Doctor with true concern for my Girl. Excellent service from the Desk to the vet tech’s to the Doc. So happy to have found this Animal Hospital

Townley Sound

3 years ago

We have been bringing all of our animal friends to the VCA Ballston Spa Animal Hospital and could not be more happy. The adjustments to the way they take care of the animals has been spot on during the pandemic and it will be an absolute pleasure to see all of their faces again when things get back to normal for visits.

Ariana Salogar

3 years ago

I moved to the area in Oct. 2020, and my English Bulldog has needed both vaccinations, and care for an illness from the VCA Animal Hospital.The level of kindness and the detailed explanations from the Doctors he has seen have been unmatched. Quality and compassion will be found here. Highly recommend!

Allie Wade

3 years ago

I've been tempted to write a review many times, yesterday wasn't our first bad experience. We've been bringing our dog to this location for about 5-6 years. I've always felt that at every visit they were trying to get you for every dollar. Last week I called to make an appointment for a toe nail cut and had asked what my animal was due for. We ended up making the appointment for a toe nail cut and a wellness visit. I stressed that the toe nail cut was most important since we only take him every so often, due to that fact that he is petrified. We had asked to please do the toe nail cut before the wellness visit, knowing after having shots and a blood draw he wouldn't have been up for the toe nail cut. The women I spoke to on the phone said doing it in that order would be no problem. After waiting an hour in the parking lot I received a call from the doctor stating the wellness visit went well but they could not get the nails done. I asked if they tried the nail cut before the wellness visit like I had asked as well as the receptionist had stated it was in his records. But they instead did not listen to my request. $280 something dollars later and what I had gone for wasn't done with an hour of my afternoon wasted. This was not the first time , but will be the last. I do not recommend this veterinarian clinic. It's a money grab.

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VCA Ballston Spa Animal Hospital, New York, Ballston Spa

365 Saratoga Ave

Business Hours

Monday

8 AM - 6 PM

Tuesday

8 AM - 6 PM

Wednesday

8 AM - 6 PM

Thursday

8 AM - 6 PM

Friday

8 AM - 6 PM

Saturday

8 AM - 5 PM

Sunday

8 AM - 5 PM

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